Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%66+16Value 14%73+10.3Replies to reviews 7%36+2.5Craft & service penalty29−7.1Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCOREC & C Cleaning & Maid Services - Kokomo
Kokomo, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 44 move-in/move-out cleaning services · 4.6★ from 242 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C & C Cleaning & Maid Services - Kokomo is better than 70% of move-in/move-out cleaning services.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C & C Cleaning & Maid Services - Kokomo is better than 66% of move-in/move-out cleaning services.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C & C Cleaning & Maid Services - Kokomo is better than 29% of move-in/move-out cleaning services.D
29
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C & C Cleaning & Maid Services - Kokomo is better than 73% of move-in/move-out cleaning services.B
73
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C & C Cleaning & Maid Services - Kokomo is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C & C Cleaning & Maid Services - Kokomo is better than 36% of move-in/move-out cleaning services.D
36
Reviews for your job
Customers hired C & C Cleaning & Maid Services - Kokomo for 7 kinds of job.
C & C Cleaning & Maid Services - Kokomo for interior & exterior window cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$637
All 2 Google reviews tagged “Interior & exterior window cleaning”
Kailey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Leti did an awesome job cleaning my whole house for me!!!
Great priceInterior & exterior window cleaningUpholstery cleaningDeep clean
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rachael and Elizabeth have been wonderful each week being attentive to our cleaning needs. Thank you!
Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Price
$186-24% vs typical move-in/move-out cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 26%Reasonable 70%Overpriced 0%Not sure 4%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 53 | $158–$233 |
| Deep clean | 37 | $347–$614 |
| General housekeeping | 10 | $158–$335 |
| Moving-related cleaning | 4 | $334–$809 |
| Move-out cleaning | 4 | — |
| Interior & exterior window cleaning | 2 | $164–$637 |
| Post-construction cleaning | 2 | — |
