Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
C & C Cleaning & Maid Services - Kokomo logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%66+16Value 14%73+10.3Replies to reviews 7%36+2.5Craft & service penalty29−7.1Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE

C & C Cleaning & Maid Services - Kokomo

Kokomo, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 44 move-in/move-out cleaning services · 4.6★ from 242 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C & C Cleaning & Maid Services - Kokomo is better than 70% of move-in/move-out cleaning services.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C & C Cleaning & Maid Services - Kokomo is better than 66% of move-in/move-out cleaning services.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C & C Cleaning & Maid Services - Kokomo is better than 29% of move-in/move-out cleaning services.D
29
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C & C Cleaning & Maid Services - Kokomo is better than 73% of move-in/move-out cleaning services.B
73
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C & C Cleaning & Maid Services - Kokomo is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C & C Cleaning & Maid Services - Kokomo is better than 36% of move-in/move-out cleaning services.D
36

Reviews for your job

Customers hired C & C Cleaning & Maid Services - Kokomo for 7 kinds of job.

C & C Cleaning & Maid Services - Kokomo for move-out cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 54/100.How Job match is calculatedBuilt only from reviews Google tagged “Move-out cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 4 Google reviews tagged “Move-out cleaning”

Carey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very thankful for the great job Renee does every week. Its very hard to find someone to come into your home while you're working and be so efficient. Extra Kudos on how she treats my animals while she is here to clean. Thanks again!

Move-out cleaningMoving-related cleaningStandard cleaning+ Punctuality+ Professionalism
Paul7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

C&C Cleaning did a fantastic job cleaning my condo before I sold it. They were very thorough and professional. I was extremely happy with the results. I highly recommend them for any home cleaning you may need.

Move-out cleaning+ Responsiveness+ Punctuality+ Quality
MarilynLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Unhappy with their service. I was expecting to have the house in spotless condition when they were done - especially for the price that I was paying. Wood and vinyl floors in kitchen, bath, laundry, and hall were not washed, only vacuumed - so that there was a lot of dirt remaining. Shelves in storage areas were…

Deep cleanMove-out cleaning− Quality− Value
Sean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Move-out cleaning+ Responsiveness+ Punctuality+ Quality

Price

$186-24% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 70%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning53$158–$233
Deep clean37$347–$614
General housekeeping10$158–$335
Moving-related cleaning4$334–$809
Move-out cleaning4—
Interior & exterior window cleaning2$164–$637
Post-construction cleaning2—

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