Experts Reviews · Company report
C Jae's automotive repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

C Jae's automotive repair

Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #183Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 295 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C Jae's automotive repair is better than 87% of auto repair shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C Jae's automotive repair is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C Jae's automotive repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C Jae's automotive repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C Jae's automotive repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C Jae's automotive repair is better than 75% of auto repair shops.B
75

Reviews for your job

Customers hired C Jae's automotive repair for 8 kinds of job.

C Jae's automotive repair for electrical

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#96 / 155
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Electrical”

Hunter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

This place is great! The staff were very knowledgeable and personable. They even took me back to my vehicle to explain what was happening and what they could do to fix it. I appreciated them not only telling me about my vehicle but showing me as well. I would recommend to anyone!

Steering & suspension repairElectricalWheel alignment
Troy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I took my Acura RDX to C Jae’s for an alternator problem and a brake check. They were great communicators. Got the car done quickly and I appreciated that they gave me an honest appraisal of my brakes and didn’t just tell me I needed new ones. I feel like I can trust them and they will be my first stop for car service in the future.

Reasonable priceElectrical
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Exceptional service, prompt... got us in right away. They were very transparent and very honest in their analysis and service. Will do business again !

Great priceElectricalAuto engine diagnosticBattery
Trevor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I will never go to another mechanic while I live in Utah. My wife wrote a review right below mine, but I just want to reiterate that this place is the best! We had a super stubborn head light on our 2014 Ford Fusion that I had spent hours trying to get out on my own. The dealership said they would have to take off…

Great priceElectrical repairElectricalService not listed
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They are very friendly and responsible people with the work, in addition to the service they give that is super excellent, I recommend them without hesitation, I loved their service.

Great priceElectrical repairElectricalAuto engine diagnostic
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely stellar service at a reasonable price! I had a ‘check engine’ light. Jonathan (owner/manager of C Jae’s) met me at a gas station on his way home (after hours) and provided expert knowledge, advice, AND he allowed me to barrow a ‘ready-check’ engine monitor, so I could assess the situation. Jonathan/C…

BatteryElectricalAuto engine diagnostic
Summer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience at C Jae’s Automotive was hands-down, the best experience I’ve ever had with a mechanic. He was honest, caring, and highly competent. He went above, and beyond what we needed to repair the trunk of my daughters car. He completed the task quickly and affordably. He’s a great mechanic with a good heart! Customer for life:)

Electrical
Derek3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

Do not go here! Every time you go, you'll get it fixed but something else will be broken so you have to come back! Oil change will half the oil gone and none replaced-$70 for SAE 30 non synthetic oil RIP OFF - don't just go away RUN !!!!

ElectricalOil change
CoachCreamyLoveGoo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys were amazing. They went WAY above and beyond on a Saturday when they didn't really have to. Customer service and the work quality was excellent. I give these guys a 10/10. I'll use them from now on for all of my auto repair related needs. Outstanding business.

ElectricalAuto engine diagnosticElectrical repair
Jose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cj’s shop is 10/10 definitely would recommend. I came without having an appointment, i had also came 30 min before he was closing and Cj helped me right away. He even stayed after hours to make sure the job was done. He’s been nothing but amazing service & honest work. I’ll definitely be coming back for any further services.

Air & cabin filter replacementBatteryBody & Trim
DevriLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The most honest auto repair shop we've found! From the moment we arrived, the owner came out and spoke with us in detail about our concerns and what the plan was. He explained clearly the amazing warranty their shop has on brakes (the best we have ever found!) and made us feel very confident in leaving our car. He…

Brake service & repairElectrical
LeonardoLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Maravillosa la atencion y el servicio. Fui alli recomendado por alguien y quede muy conforme. Ademas cada vez que recomendas a alguien te dan un cambio de aceite gratis. Muy Recomendable

Air & cabin filter replacementElectrical
wilson9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jonathan gave us a great quote to fix both our radiator And alternator. Never met a mechanic more transparent than this guy. He kept us in the loop the whole time and went Above and beyond our expectations. Highly recommend CJ’s auto repair.

BatteryElectrical
Alix12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

they took me in last minute to fix my headlight and they were so kind and helped me right away!! i will be back for any service i need:)

Electrical+ Punctuality+ Professionalism
LanceLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place is great. It feels good to have an auto mechanic I trust and I don't have to worry about being sold things I don't need. CJ is the owner and he's been as good as it gets. He's done dozens of jobs for me over the past few years on all of my cars, trucks, and my hydraulic trailer. I'm super happy. I haven't…

BatteryBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was in a really bad way on the freeway on ramp. I just asked Google for an auto repair shop near me and called C Jae's, he himself answered and for the next 4 hours he diagnosed, had parts delivered and replaced my distributor on the spot and when I could drive the truck again he had me bring it to his shop where…

ElectricalAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
eladebi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Best Mechanic hands down! Jon is extremely skilled and knows all about cars, I highly recommend!!

BatteryElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
TTHUNDER6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAuto detailingBrake service & repair+ Quality+ Professionalism+ Value
Tevita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 76%Reasonable 24%Overpriced 0%Not sure 0%

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