Experts Reviews · Company report
C Jae's automotive repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

C Jae's automotive repair

Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #183Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 295 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C Jae's automotive repair is better than 87% of auto repair shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C Jae's automotive repair is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C Jae's automotive repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C Jae's automotive repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C Jae's automotive repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C Jae's automotive repair is better than 75% of auto repair shops.B
75

Reviews for your job

Customers hired C Jae's automotive repair for 8 kinds of job.

C Jae's automotive repair for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 139
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Electrical repair”

BillLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

C Jae’s owner and staff have earned my total trust. If something can be fixed with a simple cleaning they don’t upsell you to new parts. If it can go another 10k miles they tell you right up front. When something needs fixing they tell you options. They are the most honest & trustworthy people in the business. After…

Great priceElectrical repairExhaustSteering & suspension repair
Trevor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I will never go to another mechanic while I live in Utah. My wife wrote a review right below mine, but I just want to reiterate that this place is the best! We had a super stubborn head light on our 2014 Ford Fusion that I had spent hours trying to get out on my own. The dealership said they would have to take off…

Great priceElectrical repairElectricalService not listed
Clutter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

THIS IS AN HONEST REVIEW NO BS I am one of those people who is very skeptical about a lot of companies, whether it be Mechanics or whoever but yes, definitely Mechanics on the top of the list. It’s so hard to trust them because sometimes they think they need to make $300 in 10 minutes for fixing something easy.…

Electrical repair
Denzley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jonathan is the man. Great fast service. Had a battery drain issue and he got to the bottom of it. Super easy to work with. Very happy with the service.

Great priceElectrical repair
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They are very friendly and responsible people with the work, in addition to the service they give that is super excellent, I recommend them without hesitation, I loved their service.

Great priceElectrical repairElectricalAuto engine diagnostic
James11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Reliable and efficient. Johnathon and Alex can quickly take care of your cars needs and rest assured that it will run smoothly. Great Family owned business and they treated me as if I was part of their family

Reasonable priceElectrical repair
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely stellar service at a reasonable price! I had a ‘check engine’ light. Jonathan (owner/manager of C Jae’s) met me at a gas station on his way home (after hours) and provided expert knowledge, advice, AND he allowed me to barrow a ‘ready-check’ engine monitor, so I could assess the situation. Jonathan/C…

BatteryElectricalAuto engine diagnostic
Sierra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is definitely the best mechanic I have ever been too. John is kind, fully explains what he’s doing before he does it, and tries to get you the best deal possible. I’ve been here twice and both times felt super grateful for the kindness I’ve been shown. Would absolutely recommend him to anyone (I actually…

BatteryAuto engine diagnosticElectrical repair
CoachCreamyLoveGoo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys were amazing. They went WAY above and beyond on a Saturday when they didn't really have to. Customer service and the work quality was excellent. I give these guys a 10/10. I'll use them from now on for all of my auto repair related needs. Outstanding business.

ElectricalAuto engine diagnosticElectrical repair
Jose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cj’s shop is 10/10 definitely would recommend. I came without having an appointment, i had also came 30 min before he was closing and Cj helped me right away. He even stayed after hours to make sure the job was done. He’s been nothing but amazing service & honest work. I’ll definitely be coming back for any further services.

Air & cabin filter replacementBatteryBody & Trim
KeriLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My husband and I took our car over to have a leak repaired. We have a wonderful mechanic, but he's been so booked lately, we decided to try someone new. Jonathan called us within 10 minutes of dropping off our car. He did a video chat and showed us all the oil that was leaking underneath our car. He explained what…

Air conditioningElectrical repairOil change
Seth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

C Jaes's auto is really honest and has fair prices. If you are looking for a reliable auto shop to get any repairs come to this auto shop. The owner John will walk you through everything beforehand and help you to make the most informed decision.

Electrical repairSteering & suspension repair
gary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service, the work he did with my car was impeccable. Very good price and the owner is very nice.

Auto engine diagnosticElectrical repairTires
LanceLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place is great. It feels good to have an auto mechanic I trust and I don't have to worry about being sold things I don't need. CJ is the owner and he's been as good as it gets. He's done dozens of jobs for me over the past few years on all of my cars, trucks, and my hydraulic trailer. I'm super happy. I haven't…

BatteryBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Parker6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Johnathan was extremely friendly and was a major help when we came in. We were worried about big prices and high rates but we got the exact opposite! There was a light that was disconnect and he looked at it fixed it while explaining everything and didn't charge us a thing! We're ready to come back for great expected service and quality work!!

Electrical repair+ Quality+ Professionalism+ Value
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was in a really bad way on the freeway on ramp. I just asked Google for an auto repair shop near me and called C Jae's, he himself answered and for the next 4 hours he diagnosed, had parts delivered and replaced my distributor on the spot and when I could drive the truck again he had me bring it to his shop where…

ElectricalAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
eladebi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Best Mechanic hands down! Jon is extremely skilled and knows all about cars, I highly recommend!!

BatteryElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Tevita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 76%Reasonable 24%Overpriced 0%Not sure 0%

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