Analyzing 7,679,2307.7M ReviewsFor 21,73921.7K Experts

Experts Reviews · Company report
C Jae's automotive repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

C Jae's automotive repair

Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #183Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 295 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C Jae's automotive repair is better than 87% of auto repair shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C Jae's automotive repair is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C Jae's automotive repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C Jae's automotive repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C Jae's automotive repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C Jae's automotive repair is better than 75% of auto repair shops.B
75

Reviews for your job

Customers hired C Jae's automotive repair for 8 kinds of job.

C Jae's automotive repair for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#59 / 174

All 10 Google reviews tagged “Engine repair”

LanceLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place is great. It feels good to have an auto mechanic I trust and I don't have to worry about being sold things I don't need. CJ is the owner and he's been as good as it gets. He's done dozens of jobs for me over the past few years on all of my cars, trucks, and my hydraulic trailer. I'm super happy. I haven't…

BatteryBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Keira9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

DEFINITELY recommend coming here! Very nice, they immediately make you feel comfortable and right at home. They helped me with exactly what I needed and more. I really appreciate too how they didn't try to force everything on me just to try to make money, like everywhere else I've taken my car. Great friendly…

Air conditioningEngine repair+ Quality+ Professionalism+ Value
Luci9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Knowledgeable, reliable, fast, fair rates, clean, organized, friendly, helpful, experienced.

Engine repair+ Quality+ Professionalism+ Value
Cole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Staff was so helpful over the phone and in person! Will come again if we have any more problems.

Engine repair+ Punctuality+ Professionalism+ Value
Gustavo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend going to C Jaes he’s helped me and my dad problems on our vehicles with oil changes, tires, brakes, engine , transmission, transfers case he does quality work and makes sure your vehicles is running outstanding I promise you’ll come out of there satisfied with he’s way of working and also he…

BatteryBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was in a really bad way on the freeway on ramp. I just asked Google for an auto repair shop near me and called C Jae's, he himself answered and for the next 4 hours he diagnosed, had parts delivered and replaced my distributor on the spot and when I could drive the truck again he had me bring it to his shop where…

ElectricalAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
LEVILocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Jonathan was very helpful and kind. My car’s transmission was breaking down and gave a great diagnosis without being pushy, gave us many options, and was courteous of our time.

Engine repairExhaust+ Punctuality+ Quality+ Professionalism
Ben1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had an awesome experience here. He went above and beyond and did a great job with my car. He takes a lot of pride in his work, and does it for a great price.

Engine repairGeneral repairs & maintenance+ Quality+ Professionalism
TTHUNDER6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAuto detailingBrake service & repair+ Quality+ Professionalism+ Value
Tevita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 76%Reasonable 24%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto engine diagnostic35—
Oil change29—
Brakes28—
Steering & suspension repair19—
Electrical19—
Electrical repair18—
Tires17—
General repairs & maintenance16—

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