Experts Reviews · Company report
C Jae's automotive repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

C Jae's automotive repair

Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #183Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 295 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C Jae's automotive repair is better than 87% of auto repair shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C Jae's automotive repair is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C Jae's automotive repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C Jae's automotive repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C Jae's automotive repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C Jae's automotive repair is better than 75% of auto repair shops.B
75

Reviews for your job

Customers hired C Jae's automotive repair for 8 kinds of job.

C Jae's automotive repair for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#112 / 216

All 16 Google reviews tagged “General repairs & maintenance”

LanceLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place is great. It feels good to have an auto mechanic I trust and I don't have to worry about being sold things I don't need. CJ is the owner and he's been as good as it gets. He's done dozens of jobs for me over the past few years on all of my cars, trucks, and my hydraulic trailer. I'm super happy. I haven't…

BatteryBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Janice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This guy is my hero. He literally saw me across the street working on my car because there was something wrong with it and he motioned me over and came and looked at my car and fixed it for me right then and there and didn't charge me anything. Such an honest and overall great guy. I'm definitely coming back here if…

General repairs & maintenanceSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Kenny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John did the job quickly for me. His prices are reasonable and he was very educational about what he did and what else he thinks the car needs to be in the best shape. I also appreciated that he is local and not a big chain. He puts care into his work and stands by it. It is always hard to find an honest mechanic but I believe I found that at C Jae’s.

General repairs & maintenance
Savannah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jonathan is a super thorough and honest mechanic! He went above and beyond to take care of my car! Will always recommend him!

Auto detailingBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Joel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been coming to Johnathan for about a year now and he’s been great help always does what he says with great quality and is great at explaining everything

Air conditioningExhaustGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
ramon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve never trusted mechanics and this guy is the reason why we need more mechanics like him and why we don’t trust most. Fair price for amazing quality and service. Most of all one of if not the most honest mechanic you can find anywhere in or around town. Would definitely recommend and continue working through them.

Body & TrimBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Gustavo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend going to C Jaes he’s helped me and my dad problems on our vehicles with oil changes, tires, brakes, engine , transmission, transfers case he does quality work and makes sure your vehicles is running outstanding I promise you’ll come out of there satisfied with he’s way of working and also he…

BatteryBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
JasmineLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jonathan has been my mechanic since I bought my first that vehicle at 24 Motors the first time I brought it to him it was after getting my alternator replaced at another mechanic When I brought it to him they hadn’t even bolted it down properly and there were screws missing I could’ve lost my life Pretty much I’ve…

Air & cabin filter replacementBrakesAuto engine diagnostic+ Quality
GeoffLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jonathon has helped me with 3 different vehicles and has been great to work with on each one. He is extremely detailed and explained his work very thoroughly. I would highly recommend him for anybody out there who needs a dependable and fair mechanic. I drive clear from Saratoga Springs just for oil changes if needs be!!

Air & cabin filter replacementCarburetor cleaningGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Enoch5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a great experience with Jonathan. I had a vehicle with a lot of issues, some I didn't even know about. He was really great to show me exactly what was going on with pictures, videos, and a detailed invoice for needed parts and services. Even not knowing a lot about cars, I felt confident that I was getting…

General repairs & maintenanceOil changeAuto engine tuning+ Quality+ Professionalism+ Value
Ben1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had an awesome experience here. He went above and beyond and did a great job with my car. He takes a lot of pride in his work, and does it for a great price.

Engine repairGeneral repairs & maintenance+ Quality+ Professionalism
eladebi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Best Mechanic hands down! Jon is extremely skilled and knows all about cars, I highly recommend!!

BatteryElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Natasha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairs & maintenance+ Professionalism
Lyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brake service & repairBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Betsy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto glass repairBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Tevita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 76%Reasonable 24%Overpriced 0%Not sure 0%

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