Experts Reviews · Company report
C Jae's automotive repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

C Jae's automotive repair

Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #183Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 295 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C Jae's automotive repair is better than 87% of auto repair shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C Jae's automotive repair is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C Jae's automotive repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C Jae's automotive repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C Jae's automotive repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C Jae's automotive repair is better than 75% of auto repair shops.B
75

Reviews for your job

Customers hired C Jae's automotive repair for 8 kinds of job.

C Jae's automotive repair for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 218
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Steering & suspension repair”

Valerie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Honest mechanic who teaches you & charges fairly! I was about to pay someone $120 just for a diagnostic, then I called here, they did diags for free and won a loyal return customer! I’ve been happy taking my van to them since, and always pleasantly surprised by the good service and price. Vans been running well!

Great priceSteering & suspension repairAuto engine diagnostic
Hunter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

This place is great! The staff were very knowledgeable and personable. They even took me back to my vehicle to explain what was happening and what they could do to fix it. I appreciated them not only telling me about my vehicle but showing me as well. I would recommend to anyone!

Steering & suspension repairElectricalWheel alignment
BillLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

C Jae’s owner and staff have earned my total trust. If something can be fixed with a simple cleaning they don’t upsell you to new parts. If it can go another 10k miles they tell you right up front. When something needs fixing they tell you options. They are the most honest & trustworthy people in the business. After…

Great priceElectrical repairExhaustSteering & suspension repair
CosmoLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Best service I’ve ever gotten, if you want to know what’s going on with your vehicle, bring it here. All the works and works very hard to make sure you ride is better then you expected. Big or small, they do it all! Will always bring my truck here for everything.

Great priceSteering & suspension repairAuto engine diagnosticOil change
Brad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I went in for an evaluation on my CV axle. I had a minor crack in the boot and they were very generously willing to give me a free diagnosis. Fortunately, no repair was recommended, and I appreciate the honesty and not feeling like I’m being pushed into a repair that I don’t need. Everyone was very friendly and down to earth. Great business!

Great priceSteering & suspension repair
Cade3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hands down the best experience I’ve had at an auto repair shop. I called in with an issue and was told to bring it in to get it checked out. John put aside what he was doing and he diagnosed and started work on it very quickly. He was open with everything and has really good pricing. He showed me the issues, fixed…

Brake service & repairSteering & suspension repair
Jose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cj’s shop is 10/10 definitely would recommend. I came without having an appointment, i had also came 30 min before he was closing and Cj helped me right away. He even stayed after hours to make sure the job was done. He’s been nothing but amazing service & honest work. I’ll definitely be coming back for any further services.

Air & cabin filter replacementBatteryBody & Trim
Seth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

C Jaes's auto is really honest and has fair prices. If you are looking for a reliable auto shop to get any repairs come to this auto shop. The owner John will walk you through everything beforehand and help you to make the most informed decision.

Electrical repairSteering & suspension repair
MashelleLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

C Jae's Automotive Repair is one of the top rated in the area in my opinion which is informed, because I'm native resident who works in the automotive maintenance/repair industry. I took it to Jon because he has superior mechanical skills and he's honest and has fair prices. He runs a clean & organized shop and…

Steering & suspension repair
Fábio8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Someone you can trust. They will do what is required without trying to do unnecessary repairs to earn more from you. My engine were durty of leaks but they cleaned. It looks like brand new, without extra charge. Transparent diagnostic and pricing. Exceeded expectations. Recommended!

Auto engine diagnosticSteering & suspension repair+ Quality+ Professionalism+ Value
LanceLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place is great. It feels good to have an auto mechanic I trust and I don't have to worry about being sold things I don't need. CJ is the owner and he's been as good as it gets. He's done dozens of jobs for me over the past few years on all of my cars, trucks, and my hydraulic trailer. I'm super happy. I haven't…

BatteryBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Janice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This guy is my hero. He literally saw me across the street working on my car because there was something wrong with it and he motioned me over and came and looked at my car and fixed it for me right then and there and didn't charge me anything. Such an honest and overall great guy. I'm definitely coming back here if…

General repairs & maintenanceSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Joel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been coming to Johnathan for about a year now and he’s been great help always does what he says with great quality and is great at explaining everything

Air conditioningExhaustGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
JasmineLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jonathan has been my mechanic since I bought my first that vehicle at 24 Motors the first time I brought it to him it was after getting my alternator replaced at another mechanic When I brought it to him they hadn’t even bolted it down properly and there were screws missing I could’ve lost my life Pretty much I’ve…

Air & cabin filter replacementBrakesAuto engine diagnostic+ Quality
GeoffLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jonathon has helped me with 3 different vehicles and has been great to work with on each one. He is extremely detailed and explained his work very thoroughly. I would highly recommend him for anybody out there who needs a dependable and fair mechanic. I drive clear from Saratoga Springs just for oil changes if needs be!!

Air & cabin filter replacementCarburetor cleaningGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Russell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Steering & suspension repair+ Punctuality+ Quality+ Professionalism
Lyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brake service & repairBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Betsy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto glass repairBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Tevita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 76%Reasonable 24%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with