Analyzing 8,131,4748.1M ReviewsFor 22,99923K Experts

Experts Reviews · Company report
Cabana Pool Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Cabana Pool Service

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 27 pool maintenance services · 5.0★ from 165 Google reviews

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Report card

Percentile vs other pool maintenance services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cabana Pool Service is better than 99% of pool maintenance services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cabana Pool Service is better than 99% of pool maintenance services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cabana Pool Service is better than —% of pool maintenance services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cabana Pool Service is better than 100% of pool maintenance services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cabana Pool Service is better than 100% of pool maintenance services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cabana Pool Service is better than —% of pool maintenance services.–
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Reviews for your job

Customers hired Cabana Pool Service for 7 kinds of job.

Cabana Pool Service for vacuuming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Vacuuming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Vacuuming”

Ann6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tommy always does a great service! Plus he is easy to talk to and clearly explains what he has done.

Reasonable priceVacuuming
Tammie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service! Tech always comes to my front door prior to heading to the backyard to ensure my dogs are secured.

Filter cleaningVacuumingWall brushing
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We absolutely love having Sean service our pool on a weekly basis. He is always so friendly and leaves our pool sparkling clean. We especially appreciate the care he takes with the security of our property and our dogs. Thanks Sean!

Great priceTile brushingWater treatmentNetting
Eva6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We continue to be delighted with Cabana's servicing of our pool. Ken, is always attentive to what the pool needs & made sure we were swim-ready for Independence Day. Thank you Ken & Cabana!!

Filter cleaningVacuuming
robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jake was very professiona, friendlyl and knowledgeable. Really took the time and attention needed for my pool.

Filter cleaningTile brushingWater treatment
DougLocal Guide · 202 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The best pool service you could have. They are always on schedule. The representatives from Ron, David, and Jonathon are excellent. Highly recommended! ⭐️⭐️⭐️⭐️⭐️

Great priceWater treatmentNettingVacuuming
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I met our new Pool Guy Ken today. He did a great job!

Reasonable priceWater treatmentNettingVacuuming
Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tommy is always friendly and reliable. We appreciate his hard work to keep our pool looking beautiful year round.

Filter cleaningTile brushingWater treatment
Penelope2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

As usual Ken did a great job especially since I have had numerous visits from a pair a Mallards who think that they own the pool.

Great priceTile brushingWater treatmentVacuuming
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Sean always does a great job maintaining our pool!

Reasonable priceTile brushingWater treatmentVacuuming
LisaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’m a busy parent and I just don’t have time to mess with pool chemicals. Cabana’s weekly pool service plan has been a game-changer. They handle everything: skimming, vacuuming, filter inspection, chemical balancing, even checking the heater and automation system. The water is always safe and clear for my kids to…

Filter cleaningTile brushingWater treatment
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our pool pump died out of nowhere, so I Googled “pool pump repair near me in Torrance” and came across Cabana Pool Service. They squeezed us in the same day and sent out a tech who totally knew his stuff. He figured out the issue, swapped the parts, and had the pump running smooth in just a few hours. He even gave…

Great priceVacuuming
Kapila week ago★★★★★

Rating only, no written review.

Reasonable priceTile brushingWater treatmentNetting

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Water treatment66—
Wall brushing48—
Filter cleaning44—
Tile brushing42—
Netting32—
Leaf traps21—
Vacuuming13—

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