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Cabana Pool Service

Pool cleaning service · Sacramento, CA · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 27 pool maintenance servicesPosition by Experts Score among all companies we track in this category. · better than 96%
5.0 ★★★★★ 165 Google reviews · 7 photos
99%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
67%reviews answered by the owner
Oct 2026latest review

Cabana Pool Service at a glance

Google reviewers rate Cabana Pool Service five out of five stars based on 165 reviews, with the owner responding to 67 percent of comments. Customers consistently highlight punctuality, professional communication, and detailed explanations regarding pool maintenance, equipment repairs, and water quality. Technicians are described as knowledgeable, responsive to inquiries, and attentive to specific customer needs, such as securing pets or adjusting timers. No recurring criticisms appear in the provided excerpts, which focus exclusively on positive experiences with weekly cleaning, spa servicing, and equipment installation.

  • Google rating: 5.0 out of 5 from 165 reviews (99% five-star).
  • Reviews on this page: 165 Google reviews (148 with written comments, 1 with photos).
  • Owner responses: the business replied to 67% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Pool Maintenance Service serving Sacramento, California.

Data from Google, last updated November 2, 2026.

Score profile vs other pool maintenance services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability99Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 99 (median 93)Reliability: 99 (median 89)Value: 100 (median 100)Momentum: 100 (median 100)
Cabana Pool ServicePool Maintenance Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cabana Pool Service: 99/100 on this factor. Category median: 93.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cabana Pool Service: 99/100 on this factor. Category median: 89.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cabana Pool Service: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cabana Pool Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
–

Bar = this company · dark tick = category median.

Star ratings

165 Google reviews we collected

  • 5 stars16399%
  • 4 stars21%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 148 written reviews

  • Praise17699%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2830%
  • Reasonable6064%
  • Overpriced00%
  • Not sure66%

Topic share

How often each topic comes up in the written reviews

  • Quality & results5933%
  • Staff & attitude5431%
  • Speed & response2615%
  • Communication158%
  • Honesty & trust127%
  • Would recommend63%
  • Price & value53%

What customers talk about

We read 148 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The techs Greg and Ryan did a great job installing a new heater and control panel.”
  • “They were on time and are very professional and did a superb job.”
  • “He has been working with me for years now, and not only is he extremely knowledgeable and takes excellent care of my pool, he is also very responsive.”
  • “Joe showed me how dirty my filters were and explained why they are about at the end of their "life cycle".”
  • “Really happy with the service and would definitely recommend Jake to anyone looking for reliable spa service.”
  • “We are very happy with their work and would highly recommend.”
  • “Fair prices, super quick, and solid work.”

People customers mention

  • Sean 7 reviews
  • Greg 6 reviews
  • Jake 6 reviews
  • Ryan 5 reviews
  • David 5 reviews
  • Cody 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Cabana Pool Service for 7 kinds of job. Pick one to see what they paid and said.

Recent reviews

Rob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

The techs Greg and Ryan did a great job installing a new heater and control panel. They were on time and are very professional and did a superb job.

Reasonable priceService not listed
Nancy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Joe showed me how dirty my filters were and explained why they are about at the end of their "life cycle". Very helpful

Not sureFilter cleaning
Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Thank you Ryan for the exceptional service you provided to get our pool and spa lights installed and working again!

Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jonathon C has been cleaning my pool for almost a year now. He is here rain or shine every Friday morning. He never takes a shortcut and always lets me know when anything has changed in my pool. If there are any issues, I can count on Jonathon to swing by and make any necessary adjustments to get my pool crystal clear!!

CobianLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ronnie has been great. It's been really nice to finally be able to relax and know that our pool is being serviced. We get our weekly updates. We aren't guessing as to when he is coming. It's been nice to not have to worry about the pool. Thanks Ronnie.

Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ryan and his partner were extremely nice, very knowledgable and did a fantastic job!! Thank you so much!!!

Filter cleaning

Photos

Customer reviews

5.0 ★★★★★ 165 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Rob Casebolt5 reviewsTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The techs Greg and Ryan did a great job installing a new heater and control panel. They were on time and are very professional and did a superb job.

  • Price assessment: Reasonable price
  • Services: Service not listed
Nancy Holt9 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joe showed me how dirty my filters were and explained why they are about at the end of their "life cycle". Very helpful

  • Price assessment: Not sure
  • Services: Filter cleaning
Dave S2 reviewsTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you Ryan for the exceptional service you provided to get our pool and spa lights installed and working again!

Ryan Elliott2 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jonathon C has been cleaning my pool for almost a year now. He is here rain or shine every Friday morning. He never takes a shortcut and always lets me know when anything has changed in my pool. If there are any issues, I can count on Jonathon to swing by and make any necessary adjustments to get my pool crystal clear!!

CobianLocal Guide · 60 reviewsTotal number of Google reviews Cobian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ronnie has been great. It's been really nice to finally be able to relax and know that our pool is being serviced. We get our weekly updates. We aren't guessing as to when he is coming. It's been nice to not have to worry about the pool. Thanks Ronnie.

Robert Nieves3 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ryan and his partner were extremely nice, very knowledgable and did a fantastic job!! Thank you so much!!!

  • Services: Filter cleaning
Teresa Higginson9 reviewsTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jake was great. He answered all my questions and brought to my attention that my pump was not on a correct time. He set the timer correctly. I will use Cabana again for spa annual service.

  • Price assessment: Reasonable price
  • Services: Service not listed
M Gr3 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jake is an all star. Always helpful and takes initiative with our pool. His recommendations are spot on and he has the customers best interest at the top of is priority list. Thank you Jake for always taking my calls and solving any issues first time around. Jake is proactive and frequently checks in! I appreciate you Jake

  • Price assessment: Reasonable price
  • Services: Filter cleaning
JT Lucky1 reviewTotal number of Google reviews JT has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

DJ is great!

  • Price assessment: Reasonable price
  • Services: Filter cleaning, Tile brushing, Water treatment, Netting, Wall brushing, Leaf traps
Gennaro Caputo3 reviewsTotal number of Google reviews Gennaro has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David did a awesome job once again

  • Services: Filter cleaning, Tile brushing, Water treatment, Netting

Cabana Pool Service on Google Maps →

Business details