Experts Reviews · Company report
Cabana Pool Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Cabana Pool Service

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 27 pool maintenance services · 5.0★ from 165 Google reviews

Report card

Percentile vs other pool maintenance services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cabana Pool Service is better than 99% of pool maintenance services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cabana Pool Service is better than 99% of pool maintenance services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cabana Pool Service is better than —% of pool maintenance services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cabana Pool Service is better than 100% of pool maintenance services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cabana Pool Service is better than 100% of pool maintenance services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cabana Pool Service is better than —% of pool maintenance services.–
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Reviews for your job

Customers hired Cabana Pool Service for 7 kinds of job.

Cabana Pool Service for water treatment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.66
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Water treatment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 66 Google reviews tagged “Water treatment” · showing 40

JT1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★

DJ is great!

Reasonable priceFilter cleaningTile brushingWater treatment
Gennaro3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

David did a awesome job once again

Filter cleaningTile brushingWater treatment
Daniel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jake did a great job servicing our Jacuzzi. He was professional, friendly, and clearly knew what he was doing. He took the time to thoroughly drain and clean the spa, get everything back up and running, and make sure the water was properly balanced. He was also easy to communicate with and showed up when he said he…

Filter cleaningWater treatment
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We love having DJ service our pool weekly. He is always friendly and does a great job. Our pool continues to look great all the time.

Customer photo from Kathy's review
Tile brushingWater treatmentWall brushing
Adam-DavidLocal Guide · 585 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sean is great.

Filter cleaningWater treatmentWall brushing
Deepak8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very total. Good report. Knows his staff.

Reasonable priceWater treatmentNetting
Joseph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great Job.

Water treatment
Jodi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ronnie is very polite and I never have to worry about my pool.

Reasonable priceWater treatment
Trudy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have had Sean working on our pool for several years. He is the best and puts up with our dogs barking! A lovely young man.

Filter cleaningTile brushingWater treatment
Chad7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

DJ did awesome!

Reasonable priceTile brushingWater treatment
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Service from Jacob has been attentive. Is it possible for the reports to include chemical & salt levels as found and what was added as I received in the past? Also when the filter is cleaned and when the next cleaning might be expected? Thanks

Reasonable priceWater treatmentWall brushing
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ken does a fabulous job of keeping our pool crystal clear. He is very knowledgeable and friendly.

Great priceTile brushingWater treatmentNetting
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ronnie is pleasant, quick and deals with my dogs well.

Reasonable priceFilter cleaningTile brushingWater treatment
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a few equipment questions for Sean today and he was very kind and informative!

Water treatmentWall brushingLeaf traps
MeganLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Although we have had a great experience with all of our service people through Ron Cody/Cavana, Joe has been the best yet! Always friendly, he goes above and beyond every time, and of course keeps our pool sparkling and clear (despite week after week of pushing it to the max).

Reasonable priceWater treatmentWall brushing
AndrewLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ronnie has always been great! Takes great care of our pool and is helpful when I have questions about certain issues that could or has come up.

Great priceFilter cleaningWater treatmentNetting
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We absolutely love having Sean service our pool on a weekly basis. He is always so friendly and leaves our pool sparkling clean. We especially appreciate the care he takes with the security of our property and our dogs. Thanks Sean!

Great priceTile brushingWater treatmentNetting
mitch6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tommy did a great job. He is always thorough and attentive to our pools needs.

Reasonable priceWater treatmentNettingWall brushing
LesleyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thank you Tommy for going above and beyond today. We appreciate you listening to our concerns with the spa, then walking through possible solutions. It now works thanks to your knowledge and time. We appreciate you. Lesley & Jake

Reasonable priceFilter cleaningWater treatmentWall brushing
AnnLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful and reliable service

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Keith3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great pool service. Ron is responsive, punctual, and focused on customer satisfaction.

Reasonable priceTile brushingWater treatment
Go2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

dj is great he is on time always polite does the cleaning gives advise on pool related items cleans thoroughly did all below ecepect vacume because we have pool vacume that we call wally stays in the pool

Great priceFilter cleaningTile brushingWater treatment
robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jake was very professiona, friendlyl and knowledgeable. Really took the time and attention needed for my pool.

Filter cleaningTile brushingWater treatment
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am always happy with the service and updates I get from David, so appreciated!

Great priceTile brushingWater treatmentWall brushing
DougLocal Guide · 202 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The best pool service you could have. They are always on schedule. The representatives from Ron, David, and Jonathon are excellent. Highly recommended! ⭐️⭐️⭐️⭐️⭐️

Great priceWater treatmentNettingVacuuming
KimLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My pool gets serviced by DJ and he always does a thorough job. In the past with another service not all things were being done as stated but DJ and Cabana has always done what’s expected to get done and I always get an update after with what was done and a picture. My pool has never looked better!

Reasonable priceTile brushingWater treatmentWall brushing
PatriciaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ken is really great... he puts up with my dog, Annie, and always has a smile on his face. He's kind - especially when I fail to do 'poop patrol'.... and just an all around good guy!

Reasonable priceFilter cleaningWater treatmentNetting
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I met our new Pool Guy Ken today. He did a great job!

Reasonable priceWater treatmentNettingVacuuming
geoff10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

DJ has been doing a fantastic job on our pool. Always shows up, always consistent.

Reasonable priceWater treatmentWall brushing
Mike14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ronnie does a great job on my pool all the time. Am glad he takes pride in his work.

Reasonable priceFilter cleaningTile brushingWater treatment
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ezra does a great job keeping our pool sparkling clean. He’s fast and efficient and doesn’t mind our doggy either!

Great priceTile brushingWater treatmentWall brushing
PatrickLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have had Tommy since moving here 5 years ago. Tommy has kept our pool crystal clear every day and knows his trade so he deserves a tip if you feel the same way!

Reasonable priceFilter cleaningTile brushingWater treatment
Deborah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

DJ does great work. He is patient and ensures all is looking good and chemicals are properly monitored.

Reasonable priceTile brushingWater treatmentNetting
Boni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

DJ is great. Our dog loves him, so we know he's awesome.

Reasonable priceWater treatmentWall brushingLeaf traps
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Joe does a fantastic job of keeping our pool beautiful and clean. He also lets us know when other things need to be done for our almost 30 year old pool. I don't know why we waited so many years before we started with the best pool service. Thank you

Reasonable priceFilter cleaningTile brushingWater treatment
Wil5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tommy is awesome. He is consistently on time and does a great job servicing our pool. He has become a friend of our family and grandkids!

Great priceWater treatmentNetting
Marty11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Timely, helpful & friendly

Water treatment
Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tommy is always friendly and reliable. We appreciate his hard work to keep our pool looking beautiful year round.

Filter cleaningTile brushingWater treatment
Robyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our tech David L. is thorough, takes his time and always makes sure our pool looks great. So glad we have him as our tech!

Reasonable priceWater treatment
Mama8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ken is so helpful all the time. He's very thorough in servicing my pool.

Reasonable priceFilter cleaningWater treatmentLeaf traps

Show more water treatment reviews (26 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Water treatment66—
Wall brushing48—
Filter cleaning44—
Tile brushing42—
Netting32—
Leaf traps21—
Vacuuming13—

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