Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Cafe Sign Floral and Gift logo

Cafe Sign Floral and Gift

Florist · Lenox, IA · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%94+59.7Reliability 28%96+27.1Replies to reviews 8%41+3.4Experts Score= 90Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 14 coffee shopsPosition by Experts Score among all companies we track in this category. · better than 92%
4.9 ★★★★★ 68 Google reviews · 24 photos
94%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
24%reviews answered by the owner
Sep 2026latest review
📞 Call (641) 333-2967Request a call backWebsite ↗

Cafe Sign Floral and Gift at a glance

Google reviewers rate Cafe Sign Floral and Gift 4.9 out of 5 based on 68 reviews. Customers frequently praise the shop for its quick turnaround, reliable delivery, and helpful communication, particularly for remote orders. The business offers floral arrangements, gifts, and catering services, with clients noting the quality of products and friendly staff. No significant recurring criticisms appear in the provided excerpts.

  • Google rating: 4.9 out of 5 from 68 reviews (94% five-star).
  • Reviews on this page: 68 Google reviews (30 with written comments, 3 with photos).
  • Owner responses: the business replied to 24% of reviews.
  • Most recent review: September 21, 2026.
  • Service: Coffee Shop serving Lenox, Iowa.

Data from Google, last updated October 28, 2026.

Score profile vs other coffee shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction94Reliability96Craft & service–Value–Momentum100Replies to reviews41Satisfaction: 94 (median 85)Reliability: 96 (median 84)Momentum: 100 (median 99)Replies to reviews: 41 (median 45)
Cafe Sign Floral and GiftCoffee Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cafe Sign Floral and Gift: 94/100 on this factor. Category median: 85.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cafe Sign Floral and Gift: 96/100 on this factor. Category median: 84.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cafe Sign Floral and Gift: 100/100 on this factor. Category median: 99.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cafe Sign Floral and Gift: 41/100 on this factor. Category median: 45.C
41

Bar = this company · dark tick = category median.

Star ratings

68 Google reviews we collected

  • 5 stars6494%
  • 4 stars46%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 30 written reviews

  • Praise22100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response836%
  • Quality & results732%
  • Staff & attitude523%
  • Communication15%
  • Price & value15%

What customers talk about

We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Beautiful bouquet promptly delivered to my Mom for Mother's Day.”
  • “They were loved by the recipient great place from a great small town thank you everyone for a great job.”
  • “The lady that helped me with my floral order was so kind and accommodating and I can’t believe how fast they were able to put together such a beautifu…”
  • “I also appreciate your email communication assuring me that you've received our request and once again when you've delivered.”
  • “They stated a few options and determined my price range and quickly stated what might be most appealing.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Craig5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Once again, Cafe Sign knocked it out of the park. Awesome flowers and delivery!

Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Pulled pork and barbecue sauce was delicious. I highy recommend Mike and Becky’s catering service anytime!!

Billie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I appreciate that I can always count on your shop to fulfill & deliver beautiful floral arrangements in the Lenox, Iowa area. Thank you!

shirl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

You’re my Rockstars the flowers were perfect. They were loved by the recipient great place from a great small town thank you everyone for a great job.❤️❤️❤️

Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ordered flowers online on July 4th holiday to be delivered at 9:30 July 6th. Such short notice, but Cafe came through with a beautiful bouquet. Thank You

Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I always call here for my flower orders, because I'm very happy with how helpful they are, as I live 2 1/2 hours away. I was happy to be able to order something edible too, like the cheese, crackers and summer sausage. I was notified very soon, after my order was placed, that it had been delivered. Thanks again!

Compare with

Photos

Customer reviews

4.9 ★★★★★ 68 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ryan SteenLocal Guide · 12 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautiful bouquet promptly delivered to my Mom for Mother's Day. Thank you!

Response from the owner · 5 months ago

Thank you for supporting our local business!

Craig Trucks5 reviewsTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Once again, Cafe Sign knocked it out of the park. Awesome flowers and delivery!

Response from the owner · 2 years ago

Thanks for the great review!! We love your support.

Gary Clark3 reviewsTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick turn around and great service.

Response from the owner · 8 months ago

Thanks so much

Cindy Cox2 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Pulled pork and barbecue sauce was delicious. I highy recommend Mike and Becky’s catering service anytime!!

kristina lynn1 reviewTotal number of Google reviews kristina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The flower bouquet was beautiful.

Kelli Winkler13 reviewsTotal number of Google reviews Kelli has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exceeded expectations and delivered perfectly

Sue DamitzLocal Guide · 48 reviewsTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always a wonderful job and beautiful display

Kinder “ELIZABETH FRALEY” ReadyLocal Guide · 20 reviewsTotal number of Google reviews Kinder has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and products! Thank you Elizabeth Fraley Kinder Ready

Billie Henderson6 reviewsTotal number of Google reviews Billie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I appreciate that I can always count on your shop to fulfill & deliver beautiful floral arrangements in the Lenox, Iowa area. Thank you!

Response from the owner · 2 years ago

Thank you so much for the kind review. We appreciate your support.

Bobbi BarkerLocal Guide · 51 reviewsTotal number of Google reviews Bobbi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautiful flower arrangement. My mother-in-law really liked them.

Response from the owner · 2 years ago

Thank you so much!!! We appreciate your support and so happy to hear she liked them.

Cafe Sign Floral and Gift on Google Maps →

Business details