Experts Reviews · Company report
Cal and Shan's Landscape and Design logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Cal and Shan's Landscape and Design

Woodstock, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 14 bush trimming services · 5.0★ from 143 Google reviews

Report card

Percentile vs other bush trimming services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cal and Shan's Landscape and Design is better than 99% of bush trimming services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cal and Shan's Landscape and Design is better than 97% of bush trimming services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cal and Shan's Landscape and Design is better than 99% of bush trimming services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cal and Shan's Landscape and Design is better than 100% of bush trimming services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cal and Shan's Landscape and Design is better than 100% of bush trimming services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cal and Shan's Landscape and Design is better than —% of bush trimming services.–
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Reviews for your job

Customers hired Cal and Shan's Landscape and Design for 8 kinds of job.

Cal and Shan's Landscape and Design for retaining walls

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Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Retaining walls”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 11 Google reviews tagged “Retaining walls”

Jesse5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Have been using Cal and Shans for 6 years now on countless landscaping improvement projects and hardscape repairs, etc. Always a positive experience. Todd, Ross, and Brian are so easy to work with, fair, and provide quality no-nonsense work. Highly recommended.

Reasonable priceStone landscapingLandscape design constructionLandscape installations
Tippsology13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Some companies "install" paver patios, and then there is Cal and Shan's. I would like everyone to research the differences in the processes for patio installs. You will get lowball bids that use basic materials and don't dig the appropriate trench with a rock mixture base. The process C&S goes through builds out a…

Landscape designLandscape installationsLandscape management+ Responsiveness+ Punctuality+ Quality
Dee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had outdoor stone stairs and retaining walls replaced. Everyone that sees it loves it.

Retaining wallsStone landscaping+ Responsiveness+ Punctuality+ Quality
Bradley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great landscape company!! Todd & Ross are a pleasure to deal with. They are professional, timely, listen to what your needs are, do great work, and back up their product or service. Honesty is a big factor for me and I trust them to do all my landscaping needs. I have a new house and they put all new landscaping…

Grading & reslopingLandscape designLandscaping design+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Hands down the best landscaping/ hardscape contractors in northern Illinois. Our experience was nothing short of awesome from start to finish. We were having our annual summer party and we were promised it would be finished before our party and it was. The quality and professionalism of the team at Cal and Shan's…

Grading & reslopingGreen landscapingHardscaping
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Todd was very professional, knowledgeable and I would highly recommend Cal and Shan’s for your next project.

Grading & reslopingRetaining walls+ Responsiveness+ Punctuality+ Quality
Ken4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Todd, Ross and their crew did an outstanding job designing and building retaining walls at my culvert and a retaining wall with stepping stones and steps transitioning from my garage to my yard. The work and interactions with Todd, Ross and the crew was professional and the results exceeded our expectations. The job…

Outdoor step constructionRetaining wallsWalkway landscaping+ Responsiveness+ Punctuality+ Quality
AllenLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cal & Shans are a quality landscaping company who amazed my family at their ability to work with us to get us what we wanted even when we werent sure ourselves! Our contact Todd has over 20 years experience and it shows in his ability to hear what we are saying, look at the property and find a solution to meet our…

Landscape designLandscaping maintenanceRetaining walls+ Responsiveness+ Punctuality+ Quality
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We recently had the pleasure of using Cal and Shan’s replace our retaining wall. It was a big project….and it was the hottest week of summer! Everyone from Todd to Ross to Jamie and Ricardo to each member of their team was just amazing! We were very impressed with their dedication, professionalism, experience,…

Retaining walls+ Responsiveness+ Punctuality+ Quality
Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The patio, retaining walls and seating area that Cal and Shan's built for us has far exceeded our expectations. These guys worked meticulously, measuring and leveling constantly. Our new patio is beautiful!! We highly recommend them!!!

Retaining walls+ Responsiveness+ Punctuality+ Quality
Adrienne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Cal and Shan's did the entire landscaping plan and concrete driveway for my new house. Their work from beginning to end was always extremely competent and professional. They met all my needs and wants and their crews were hard working friendly folks that showed up every day right on time. Some days they had to stay…

Concrete driveway buildingRetaining walls+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

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