Experts Reviews · Company report
Cal Duct Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%20+1.4Craft & service penalty95−0.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Cal Duct Cleaning

Santa Clara, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 26 dryer vent cleaning services · 4.9★ from 379 Google reviews

Report card

Percentile vs other dryer vent cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cal Duct Cleaning is better than 88% of dryer vent cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cal Duct Cleaning is better than 85% of dryer vent cleaning services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cal Duct Cleaning is better than 95% of dryer vent cleaning services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cal Duct Cleaning is better than 100% of dryer vent cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cal Duct Cleaning is better than 100% of dryer vent cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cal Duct Cleaning is better than 20% of dryer vent cleaning services.D
20

Reviews for your job

Customers hired Cal Duct Cleaning for 8 kinds of job.

Cal Duct Cleaning for chimney cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Chimney cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 37 Google reviews tagged “Chimney cleaning”

Brendan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Effective, friendly and efficient! Will definitely be a return customer.

Paid $1–200Great priceChimney flue cleaningChimney cleaning
Raina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Timu was very professional and courteous. We will definitely use Cal Duct Cleaning again!

Chimney cleaningChimney flue cleaningStove & fireplace cleaning+ Responsiveness+ Punctuality+ Quality
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I called Cal duct to get my fireplace cleaned. They were able to come out the same week. They were timely, professional and our fireplace is clean & ready for the winter. I’ve never had our fireplace cleaned so I wasn’t sure what to expect. They exceeded my expectations and left the inside of our home very clean. I would definitely use them again!

Chimney cleaning+ Responsiveness+ Punctuality+ Quality
Danelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called Cal Duct for a chimney cleaning service. The team was responsive, professional and the cost was reasonable. I booked my appointment over the phone and a received text confirmation and notifications of who would be coming for the service and their ETA which I found super helpful. The service provider…

Chimney cleaning+ Responsiveness+ Quality+ Professionalism
Tom11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hank was great

Chimney cleaningChimney flue cleaning+ Responsiveness+ Punctuality+ Quality
Elena12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was notified that person is in route to my house. Everardo came in on time and completed a service efficiently and cleanly. Very happy with the service and fare price.

Chimney cleaning+ Responsiveness+ Punctuality+ Quality
e2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time and thorough and the technician was very nice.

Chimney cleaning+ Responsiveness+ Punctuality+ Quality
Terry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and reasonable price. Will definitely do business with this company again.

Chimney cleaning+ Responsiveness+ Punctuality+ Quality
Alessandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, thorough and friendly people

Chimney cleaning+ Punctuality+ Professionalism+ Value
Karla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

DC was very polite and knowledgeable. He was honest, very respectful of the property and gave useful recommendations.

Chimney cleaningChimney inspections+ Responsiveness+ Professionalism+ Value
Irene13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent job! The workers were on time. The job was cleaned up when done. The workers were professional and courteous.

Chimney cleaningHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
ArmandoLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is our second winter using Cal Duct Cleaning. They're friendly, responsive and professional over the phone and in person. We'll very much likely continue to use their services in the future.

Chimney cleaningChimney flue cleaning+ Quality+ Professionalism+ Value
Blanche6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely efficient, professional and pleasant service. I highly recommend!

Chimney cleaning+ Responsiveness+ Punctuality+ Quality
Tawnya6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dataram was very knowledgeable, professional and informative. He answered my questions and elaborated in detail. He explained things to me...very knowledgeable about his work.

Chimney cleaningChimney inspections+ Responsiveness+ Professionalism
Marie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt professional service. I loved the upfront pricing, text messages to inform arrival times, and friendly service person. We hadn’t had the chimney cleaned in over a year and he got it all cleaned ready for a Christmas fire!!

Chimney cleaning+ Punctuality+ Professionalism
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Appointment setup was prompt and the team was communicative throughout. Was able to schedule a fireplace cleaning quickly and Josue was fast and professional. Will definitely be hiring them again!

Chimney cleaningChimney flue cleaningChimney inspections+ Responsiveness+ Punctuality+ Quality
AaronLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time, professional, and a great value. I will definitely use them again.

Chimney cleaningChimney flue cleaningChimney inspections+ Responsiveness+ Punctuality+ Quality
Laszlo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chimney cleaning was smooth. Technician was polite and helpful.

Chimney cleaning+ Responsiveness+ Quality+ Professionalism
Sheena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company. Easy to schedule, easy communication, and Giovanny did an excellent job. Would highly recommend!

Chimney cleaningChimney inspections+ Responsiveness+ Punctuality+ Quality
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great communication. Showed up on time. Professional service. Will call again next year for yearly maintenance.

Chimney cleaning+ Professionalism
Joe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job, fast, clean, efficient! Well use them again.

Chimney cleaningChimney flue cleaning
DewaineLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our wood stove is set up a little differently, but it didn’t stop this company to provide us the cleaning. We highly recommend them. We’ll be contacting them again for our future cleaning!

Chimney cleaning+ Responsiveness+ Punctuality+ Quality
Phuong10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great price Prompt response Easy to schedule Giovanni was great. Thanks!

Chimney cleaningChimney inspections+ Responsiveness+ Punctuality+ Quality
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cal Duct was very responsive and had someone come out within a week. Josue was very professional and personable. I would highly recommend!

Chimney cleaning+ Responsiveness+ Quality+ Professionalism
tg408garcia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tech was on time / very clean job

Chimney cleaningChimney flue cleaningChimney inspections+ Responsiveness+ Punctuality+ Quality
Bela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Chimney cleaningChimney inspections+ Responsiveness+ Quality+ Professionalism
AllenLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Chimney cleaning+ Quality
Evie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Chimney cleaningChimney inspectionsStove & fireplace cleaning+ Responsiveness+ Punctuality+ Quality
Sada3 years ago★★★★★

Rating only, no written review.

Chimney cleaningChimney inspectionsService not listed+ Responsiveness+ Punctuality+ Quality
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Chimney cleaningStove & fireplace cleaning+ Responsiveness+ Professionalism
CarlosLocal Guide · 238 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Chimney cleaningChimney inspectionsDryer vent cleaning+ Responsiveness+ Punctuality+ Professionalism
JohnLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Chimney cleaning+ Quality+ Professionalism+ Value
CarolynLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Chimney cleaningChimney inspections+ Responsiveness+ Punctuality+ Quality
BarnettLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Chimney cleaningChimney flue cleaningChimney inspections+ Quality+ Professionalism
Nicole3 years ago★★★★★

Rating only, no written review.

Chimney cleaning+ Responsiveness+ Punctuality+ Professionalism
Marc2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Chimney cleaningChimney inspections+ Responsiveness+ Quality+ Professionalism
Piero11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Chimney cleaningChimney inspectionsSmoke chamber cleaning+ Responsiveness+ Punctuality+ Quality

Price

$114-55% vs typical dryer vent cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 68%Overpriced 4%Not sure 4%

Jobs customers hired them for

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