Experts Reviews · Company report
Cal Duct Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%20+1.4Craft & service penalty95−0.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Cal Duct Cleaning

Santa Clara, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 26 dryer vent cleaning services · 4.9★ from 379 Google reviews

Report card

Percentile vs other dryer vent cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cal Duct Cleaning is better than 88% of dryer vent cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cal Duct Cleaning is better than 85% of dryer vent cleaning services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cal Duct Cleaning is better than 95% of dryer vent cleaning services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cal Duct Cleaning is better than 100% of dryer vent cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cal Duct Cleaning is better than 100% of dryer vent cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cal Duct Cleaning is better than 20% of dryer vent cleaning services.D
20

Reviews for your job

Customers hired Cal Duct Cleaning for 8 kinds of job.

Cal Duct Cleaning for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$410
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 14

All 23 Google reviews tagged “HVAC duct & vent cleaning”

Allan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Was on time as scheduled. Dryer vent only cleaned from outside. And was told website pricing +$49 for add-on bathroom fan was incorrect that it would be full price as the dryer vent ($149). This price and service was different that the prior servicing.

HVAC duct & vent cleaning
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Geovanni was a polite individual. Gave me some tips to maintain goodand healty air in my house. Sorry i don’t have photos

HVAC duct & vent cleaningDryer vent cleaning+ Responsiveness+ Value
Marlene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The communication was great and the technician came on time. He was respectful of my home , completed in a timely manner, and answered all my questions. I will definitely use their services next time I need to clean my sir ducts and highly recommend!

HVAC duct & vent cleaning+ Punctuality+ Quality+ Professionalism
Igor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I liked quality of cleaning. It was very thorough.

HVAC duct & vent cleaning+ Quality+ Professionalism+ Value
Leslie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Easy to book, competitively priced, arrived on-time, thorough and communicative... what's not to like?!

HVAC duct & vent cleaning
brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys were clean and personable. Well done!

HVAC duct & vent cleaningDryer vent cleaning+ Responsiveness+ Punctuality+ Quality
Yixian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They respond to calls and messages very quickly and manages appointment quickly. They did the fantastic job!

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were prompt, covered where they were working, left the house clean. Professional and good communication through text. I highly recommend them.

Customer photo from Nancy's review
HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Monica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly and professional

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Phat1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Well done I will call for service again when I need it .thank you for your service.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Jeremy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

Did a fine job with the duct and bathroom exhaust fan cleaning, but they left a dusty mess under each duct outlet, dirty marks on the ceiling around each duct outlet, and they left all the outlet vents closed. I had to go around afterward and vacuum up, clean the ceiling, and open all the vents so heat would flow.…

HVAC duct & vent cleaning− Punctuality− Quality
KDUB4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt, thorough, and super quick. In and out. No hidden charges—they charged what they said they would. Would use these guys again.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Anna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Such wonderful service! Incredibly professional and knowledgeable. I would definitely recommend this company!

HVAC duct & vent cleaningDryer vent cleaning+ Quality+ Professionalism+ Value
Charles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technicians explained the process and were very thorough carrying out their duties.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Jensen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kind, quick, and professional!

HVAC duct & vent cleaning+ Punctuality+ Quality+ Professionalism
Steve10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

After my initial appt. had to be rescheduled to due overruns resulting from additional on-site work requests at jobs at earlier that day, I must admit I questioned if they would be on time. While delayed again for the same reason, the workers were committed to completing my service as well. Though delays had…

HVAC duct & vent cleaning+ Responsiveness+ Quality+ Value
Irene13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent job! The workers were on time. The job was cleaned up when done. The workers were professional and courteous.

Chimney cleaningHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Bridget2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good service, on time, friendly workers and office staff.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
JackLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service!

HVAC duct & vent cleaning+ Professionalism
Max3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

In and out very quickly with a minimum of disruption. Thorough and professional.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Professionalism
Stacy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Mia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Chimney flue cleaningHVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Elizabeth3 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality

Price

$114-55% vs typical dryer vent cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 68%Overpriced 4%Not sure 4%

Jobs customers hired them for

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