Experts Reviews · Company report
Cal's Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Cal's Plumbing Inc.

Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 54 leak detection services · 4.9★ from 2,828 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cal's Plumbing Inc. is better than 92% of leak detection services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cal's Plumbing Inc. is better than 92% of leak detection services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cal's Plumbing Inc. is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cal's Plumbing Inc. is better than 95% of leak detection services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cal's Plumbing Inc. is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cal's Plumbing Inc. is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Cal's Plumbing Inc. for 8 kinds of job.

Cal's Plumbing Inc. for garbage disposal repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Garbage disposal repair”

Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Cleared up the disposal problem quickly, with no unnecessary repairs or replacement. No unwanted up-sell! They're now our permanent plumbers.

Paid $1–200Great priceGarbage disposal repair
JoanneLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Cal got my garbage disposal working again. Nice fellow.

Paid $100–200Toilet repairGarbage disposal repair
Ruth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The folks at Cal's Plumbing have been taking excellent care of us and our house for years now. They're good enough that we will wait for them rather than call a different company!

Great priceGarbage disposal installationToilet installationGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
Jordan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Christopher J. Came to my house to assess my garbage disposal issue and was so incredibly kind and helpful. It was an easy fix and didn’t require replacement but he was very knowledgeable on the process in that when I am in need of a replacement, he is exactly who I will call! Kindness and being personable goes a…

Garbage disposal repair
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Lalo was knowledgeable, friendly and courteous. He was great at solving problems and explained what needed to be done very well. The job was done quickly and efficiently.

Outdoor plumbing system repairWater heater repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Genna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

There may be a second job, so Tyler submitted a phone call and a kite to continue. The bill was paid by leasee.

Garbage disposal repairSewer repairSewer cleaning
Molly18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He was courteous, thorough, respectful, and clearly explained the situation. He is definitely a star employee. You are lucky to have him.

Garbage disposal repair+ Responsiveness+ Punctuality+ Quality
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician, James, was exceptional. He explained what he was doing and reviewed what was causing the problems with the unit. Very professional team, I would recommend them to family and friends.

Garbage disposal repair+ Responsiveness+ Punctuality+ Quality
Kathryn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service

Garbage disposal repair+ Responsiveness+ Quality+ Professionalism
Corina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul was on time, efficient, personable and quickly replaced my broken garbage disposal. No mess no fuss! I will Using Cal’s plumbing again.

Garbage disposal installationGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
GailLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Leonard and Andrew did a great job! Everything was explained to me ahead of time and I was aware of what I would be spending on the job. Leonard was very patient and kind. That was much appreciated. Everything works now and I am happy :)

Garbage disposal repair
Collin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $1–100Reasonable pricePlumbing leak repairGarbage disposal repair
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionGarbage disposal installationShower installation+ Responsiveness+ Punctuality+ Quality
Apple2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Garbage disposal repair+ Responsiveness+ Punctuality+ Quality
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Garbage disposal repair+ Responsiveness+ Punctuality+ Quality

Price

$642+50% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 64%Overpriced 5%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair221$328–$1.2k
Toilet repair170$192–$680
Drain cleaning158$161–$502
Plumbing leak detection153$78–$642
Faucet repair145$166–$542
Outdoor plumbing system repair134$453–$1.6k
Plumbing leak repair106$228–$821
Water heater installation100$1.2k–$2.5k

Compare with