Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts
Customers frequently praise the company for professional communication, punctuality, and clear explanations of services like water heater replacements and drain repairs. Recurring themes include technicians arriving promptly and providing detailed cost estimates before work begins. However, several low-star reviews cite high pricing as a primary concern, with some customers reporting unexpected costs or feeling that the service fees were excessive compared to other providers.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
2,831 Google reviews we collected
Phrases our text analysis found in 2,228 written reviews
Price verdicts customers left with their Google review
Middle half of what 290 customers paid ($317–$1.4k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 2,228 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great communication, super knowledgeable, very personable!”
“i called to get an estimate and the guy was rude and chuckled when he said " haha no sir we only do estimates during business hours monday thru friday.”
“He then was able to obtain equipment promptly notwithstanding our remote location and do a same day installation.”
“Anthony showed up late afternoon (on a Saturday with a smile on his face) and jumped into what turned out to be a 4 hour job!”
“Cal’s plumber Matt did a great job explaining options on a hot water recirculation system and a garbage disposal replacement.”
“Hot Water was not working, Chris showed up and we had hot water within an hour….”
“They’ve always been there when I need them at a price that is fair.”
“Also, the work we had them out to do was very expensive, hence why we only had them replacing one of the two fixtures, and we had them do some other w…”
“I am very happy with their prompt service and will use them again.”
“I would not recommend this business for these reasons.”
“He explained what he would be doing as well as pricing.”
“Cal's ignored my request for over 3 weeks to provide requested documentation needed for insurance claim which screwed us and cost us thousands.”
“Martin was professional knowledgeable, and very honest.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Cal's Plumbing Inc. for 8 kinds of job. Pick one to see what they paid and said.
Gabriel was amazing! He was polite and professional. He stepped right in to fix an issue that came up during a flooring remodel. He went above and beyond on a Friday afternoon to get us repaired for the weekend and kept our flooring project on track. We could not have been more pleased.
We are very impressed with Cal Plumbing. Martin was professional knowledgeable, and very honest. We feel comfortable going forward with them.
Cal’s plumber Matt did a great job explaining options on a hot water recirculation system and a garbage disposal replacement. He then was able to obtain equipment promptly notwithstanding our remote location and do a same day installation. Very professional service.
Matt Watson is an excellent plumber. Very knowledgeable. Clearly explains everything. Continuously asks if you have any questions. His work is impeccable. I very highly recommend Matt & Cal’s Plumbing.
Lalo was on time. Very respectful and informative of the service he provided and the repairs my home needed.
Zachary did an amazing job! Fast response time, asking questions to find out the issue, and making sure I got the best deal possible. Even IF I could have found a better price somewhere else(which I doubt cause it was too good a deal), Zachary sealed the deal with his professionalism, humor, and knowledge. 10/10!!
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 221 | $322–$1.1k |
| Toilet repair | 170 | $176–$656 |
| Drain cleaning | 158 | $161–$493 |
| Plumbing leak detection | 153 | $78–$630 |
| Faucet repair | 145 | $166–$529 |
| Outdoor plumbing system repair | 134 | $441–$1.5k |
| Plumbing leak repair | 106 | $227–$807 |
| Water heater installation | 100 | $1.2k–$2.5k |
4.9 ★★★★★ 2,828 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
An time, communicative,recommend 💯
Gabriel was amazing! He was polite and professional. He stepped right in to fix an issue that came up during a flooring remodel. He went above and beyond on a Friday afternoon to get us repaired for the weekend and kept our flooring project on track. We could not have been more pleased.
Great job very professional. Gabriel was vey good. Highly recommend
outrageously priced compared to other companies and
Great communication, super knowledgeable, very personable!
We are very impressed with Cal Plumbing. Martin was professional knowledgeable, and very honest. We feel comfortable going forward with them.
Cal’s plumber Matt did a great job explaining options on a hot water recirculation system and a garbage disposal replacement. He then was able to obtain equipment promptly notwithstanding our remote location and do a same day installation. Very professional service.
Matt Watson is an excellent plumber. Very knowledgeable. Clearly explains everything. Continuously asks if you have any questions. His work is impeccable. I very highly recommend Matt & Cal’s Plumbing.
Lalo was on time. Very respectful and informative of the service he provided and the repairs my home needed.
Gabriel, who did my consultation was very helpful and gave some great advice!
Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts
