Experts Reviews · Company report
Cal's Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Cal's Plumbing Inc.

Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 2,828 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cal's Plumbing Inc. is better than 92% of leak detection services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cal's Plumbing Inc. is better than 92% of leak detection services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cal's Plumbing Inc. is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cal's Plumbing Inc. is better than 95% of leak detection services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cal's Plumbing Inc. is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cal's Plumbing Inc. is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Cal's Plumbing Inc. for 8 kinds of job.

Cal's Plumbing Inc. for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$375–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Sewer repair” · showing 40

G7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fast and friendly service. Explained situation and options well.

Paid $2,000+Reasonable priceOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Dean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Repair of sewer floats and ejection pump. 2 other plumbers couldn't diagnose issue but estimated big $$ to fix.

Paid $500–600Reasonable priceService not listed+ Responsiveness+ Quality+ Professionalism
Joseph11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gabriel did an amazing job such a nice friendly person and so incredibly knowledgeable. He took the time and showed extreme patience in working with our needs and we’re extremely happy. Absolutely recommend him and will be using him again in the future. very honest person.

Great priceSewer repair
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Polite and had good improvements to offer.

Sewer repair+ Responsiveness+ Quality+ Professionalism
John15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very pleased with this company and with the plumber Ryan Cooper. I got quality service for a tough job that was earlier than I had hoped for. Very very happy customer. Price was right.

Outdoor plumbing system repairSewer repair+ Responsiveness+ Punctuality+ Quality
Norman10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Couldn’t have been faster—came within hours of my call to find an occult leak from the old bathroom. Checked it out, crawled in the crawl space, identified the leaky pipe and gave a fair estimate to repair. And, scheduled the work for the next day! Quite happy with the service. Months later we had a sewer back…

Plumbing leak detectionPlumbing pipe repairSewer repair
Emily11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've worked with Raul, Jack, Travis and Daniel. They all have been wonderful. They are prompt, professional, and very communicative. Cal's bolsters safety by sending a picture of the technician that's on the way so you know who to expect. Would highly recommend.

Outdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
PhilLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The best plumbing sevice! They come in to check it so fast after called them! Ryan is the best technician! Thanks for everything....

Sewer repair
Genna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

There may be a second job, so Tyler submitted a phone call and a kite to continue. The bill was paid by leasee.

Garbage disposal repairSewer repairSewer cleaning
tony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ryan was courteous, friendly and knowledgable

Toilet installationSewer repairToilet repair
Joseph10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Billy did a great job. Jonathan did a fantastic job under very difficult problems. Would use them again in a flash.

Faucet repairPlumbing pipe repairSewer repair+ Value
Jack4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent quality and integrity.

Sewer repair+ Responsiveness+ Quality+ Professionalism
AllenLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

James gave us a cost saving solution. Took care of our problem sooner than I expected.

Sewer repairDrain cleaning
Mike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stephen and Ken were absolutely incredible, honest, professional and timely. We had 3 bids for this big job and I truly believe that we found the best in Tucson. I have lived here 60 years so I know service and they , in my opinion are the best .

Sewer repair+ Responsiveness+ Punctuality+ Quality
nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken was very professional and helped immensely with contacting others to assist with an overwhelming problem! Thanks, Ken and Cal’s Plumbing!

Plumbing pipe repairSewer repair+ Quality+ Professionalism+ Value
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Joe knows his stuff! What looked complex was easy for him to figure out.

Sewer repairService not listed+ Responsiveness+ Punctuality+ Professionalism
Stacey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They detected and resolved separate problems with unknown source on several occasions. I trust them.

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
GayleLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent service, Cals has solved our ongoing plumbing issues. He was thorough and took the time to find the problems and then repair our plumbing. We will always use Call’s plumbing as they are far superior to the other plumbing companies we have used! No comparison!!!

Faucet repairSewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Dena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

From the office to the plumber, Kenneth Harlan, all were professional, courteous and efficient. I do not live in Tucson but needed a good plumber for a major job at a house I own and rent back to my son. It was a bit stressful finding a good plumber over the phone but when I contacted Cal’s they went above and…

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent customer service!

Sewer repair+ Responsiveness+ Punctuality+ Quality
EdLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very clear from start to finish Returned front yard to perfect condition Pleasant and curious service Will definitely use afain

Outdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Edward1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

He was very well informed and knew what he was doing "God Joy"

Sewer repair
Kerry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Found the source sewer smell that I'd been trying to resolve for 11 years. So relieved to have my problem solved!

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jonathan. Was very experienced. He gave me specific instructions about my septic holding tank which I appreciated very much. I would welcome him back. Mary Mashek

Outdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
KLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used Cal's Plumbing many time throughout the years. Recently for a sewage leak on my front porch. Once again, they did a great job. Excelent work at reasonable cost! Thanks Cal's Plumbing! I would recommend!!

Sewer repair+ Responsiveness+ Punctuality+ Quality
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

It was a common problem with a somewhat uncommon solution. Ken was persistent and patient and got the problem solved

Sewer repair+ Responsiveness+ Punctuality+ Professionalism
Garrett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Service was great and the guys were excellent. We will definitely use in the future. Thank you!

Sewer repair+ Responsiveness+ Punctuality+ Quality
KarmaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Dan is very personable, listens to what the problem is and gets the job done swiftly. He is friendly and kind. I always call Cal's for my water needs!

Water heater installationFaucet repairSewer repair+ Responsiveness+ Quality+ Professionalism
Maria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent and great work!! Very informative and polite and professional!!

Sewer repair+ Responsiveness+ Punctuality+ Quality
GregoryLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Jonathan Hite came out, listened to my concerns and fixed the problem in under an hour. He got here 3 hours earlier then the appointment and knew it was urgent to get the blocked sewer line cleared. He was very professional, neat about his work, and very personable! I highly recommend Cal’s and Jonathan!

Sewer repair+ Responsiveness+ Punctuality+ Quality
SherylLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Dan came on time and explained everything about what needed to be done. I appreciated his time and how soon it was scheduled.

Sewer repair+ Responsiveness+ Punctuality+ Quality
Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very professional. Quick service, everything I could have wanted in an middle of the night call. It is much appreciated

Sewer repair+ Professionalism
Gene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Cal’s has been doing the plumbing services at my home for 8 years and they always show up on time and do excellent work.

Sewer repair
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $100–200Reasonable priceSewer repair
Camy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Sewer repair+ Responsiveness+ Punctuality+ Professionalism
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Faucet repairSewer repairDrain cleaning+ Responsiveness+ Professionalism
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Rating only, no written review.

Sewer repair− Quality
gus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Sewer repair+ Responsiveness+ Punctuality+ Quality
harold2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Sewer repair+ Professionalism

Show more sewer repair reviews (1 more) →

Price

$642+54% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 64%Overpriced 5%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair221$322–$1.1k
Toilet repair170$176–$656
Drain cleaning158$161–$493
Plumbing leak detection153$78–$630
Faucet repair145$166–$529
Outdoor plumbing system repair134$441–$1.5k
Plumbing leak repair106$227–$807
Water heater installation100$1.2k–$2.5k

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