Experts Reviews · Company report
Cal's Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Cal's Plumbing Inc.

Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 2,828 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cal's Plumbing Inc. is better than 92% of leak detection services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cal's Plumbing Inc. is better than 92% of leak detection services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cal's Plumbing Inc. is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cal's Plumbing Inc. is better than 95% of leak detection services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cal's Plumbing Inc. is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cal's Plumbing Inc. is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Cal's Plumbing Inc. for 8 kinds of job.

Cal's Plumbing Inc. for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$261–$931
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 60 Google reviews tagged “Shower repair” · showing 20

Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Francisco did an excellent job. He was fast, knowledgeable, and extremely polite. The next time I need a plumber I'll be calling Cal's

Paid $200–400Reasonable priceFaucet repairShower repair
gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pleasant, no pressure, and quick repairs to 30 yr old shower stems...

Shower repair
SherisaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a list of a few minor issues that needed a knowledgeable plumbers attention.Cal's said they could be there the next day, a Saturday, on a holiday weekend no less! Shay showed up on time, called before he came, listened to my problems and finished all of my minor issues in under and hour. I can't believe I got…

Paid $200–400Reasonable priceFaucet repairOutdoor plumbing system repairShower repair
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I called on a Friday AM and Lucas was there by 1. He scoped the job, brought in an associate with a 75 gallon water heater, and they were gone by 4. I had a hot shower by 5:30 vs on Monday!

Paid $1,000+Reasonable priceWater heater installationShower repair
Deborah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The technician came to evaluate a potential repair to the shower control. He gave a reasonable diagnosis of the symptoms and provided multiple options to move forward. CALS provided a water main connection for me two years ago after a hard freeze. They were prompt in response and did great job for a good price.

Shower repair
ian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Chris Johnson was professional and thorough in answering my questions. I would work with him again.

Paid $400–500Reasonable priceFaucet repairShower repair
GreggLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Had them out to do an estimate on a shower hot water problem. The tech Chris was very professional and friendly. Wouldn't hesitate to recommend.

Shower repair
Kari11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very fast and professional service from the lovely woman who called to schedule to the very knowledgeable and detailed technician. The price was VERY reasonable and I was very pleasantly surprised! Will be using Cal's plumbing and requesting the fantastic Lalo again at my personal and rental homes again!!

Paid $800–900Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Lucas is experienced, polite, and explains anything you have questions about. Perfect! Lucas was on time, got everything done in a timely manner, double-checked the work, excellent service! Thank you!

Outdoor plumbing system repairShower repairPlumbing leak repair
MikeLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We've used Cal's Plumbing as our primary plumbing contractor for several properties for decades. I've called on them three times this year. They are always prompt, responsive, professional, and efficient. Five stars!

Paid $300–400Reasonable pricePlumbing pipe repairFaucet repairShower repair
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Donovan was great. Personable and great communication. Great customer service.

Reasonable priceShower repair
Sheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Cal’s is super responsive and they get you on the schedule ASAP. Techs are professional, knowledgeable, efficient, and personable. I use Cal’s for emergencies and routine repairs and have been extremely satisfied with all results. Give them a call—you’ll be glad you did!

Toilet repairPlumbing pipe repairShower repair
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Your tech did a nice clean job.

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repairFaucet repair
SeasonLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tyler was professional, had good communication, and answered all my questions. He gave a clear understanding of what needed to be done and the cost, and he was able to resolve our issue in an efficient manner. Thank you for a job well done!

Toilet repairDrain cleaningPlumbing leak detection
Satish3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Donny was great! Very personable and extremely knowledgeable!! I appreciated his thoroughness and his reluctance to just hurry up and complete the project when he wasn’t completely satisfied himself. Donny was very thorough!!!

Reasonable priceShower repair
Sandro3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

On time and very good job

Faucet repairShower repairToilet repair+ Responsiveness+ Punctuality
Elizabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Service was first rate. Easy to schedule. Friendly, professional, highly skilled technician. We strongly recommend.

Shower repairService not listed
Lulu11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This review has several updates. See below. 12/14/23. Ryan Cooper did a great job for us today. He is fast and efficient. I hope Cal's Plumbing sends him to us again. 8/2/23. Donny Bueno did an excellent job installing a sprayer to the master bedroom toilet. He was efficient, knowledgable, and took extra…

Faucet installationShower installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Chad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tyler was vert professional and went above and beyond. Appreciate the help.

Shower repairToilet repair+ Responsiveness+ Punctuality+ Quality
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wow. What a fantastic experience with Cal’s Plumbing from the first phone interaction to the completion of the work. We just moved here and bought an older home. Donovan fixed a leaked in our master shower and gave us a few recommendations for our other bathroom—all of them reasonable. Donovan was personable,…

Shower repair+ Responsiveness+ Punctuality+ Quality

Show more shower repair reviews (40 more) →

Price

$642+54% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 64%Overpriced 5%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair221$322–$1.1k
Toilet repair170$176–$656
Drain cleaning158$161–$493
Plumbing leak detection153$78–$630
Faucet repair145$166–$529
Outdoor plumbing system repair134$441–$1.5k
Plumbing leak repair106$227–$807
Water heater installation100$1.2k–$2.5k

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