Experts Reviews · Company report
Cal's Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Cal's Plumbing Inc.

Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 2,828 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cal's Plumbing Inc. is better than 92% of leak detection services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cal's Plumbing Inc. is better than 92% of leak detection services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cal's Plumbing Inc. is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cal's Plumbing Inc. is better than 95% of leak detection services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cal's Plumbing Inc. is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cal's Plumbing Inc. is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Cal's Plumbing Inc. for 8 kinds of job.

Cal's Plumbing Inc. for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.173
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$656
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.87%

All 173 Google reviews tagged “Toilet repair” · showing 20

Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Gabriel was amazing! He was polite and professional. He stepped right in to fix an issue that came up during a flooring remodel. He went above and beyond on a Friday afternoon to get us repaired for the weekend and kept our flooring project on track. We could not have been more pleased.

Paid $800–1,000Reasonable priceToilet repair
Carol10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Matt Watson is an excellent plumber. Very knowledgeable. Clearly explains everything. Continuously asks if you have any questions. His work is impeccable. I very highly recommend Matt & Cal’s Plumbing.

Paid $600–800Reasonable priceToilet repair
KarinLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Emergency service needed for totally blocked toilet. Called for service from Cal's. Francisco, came within hours. He explained what he would be doing as well as pricing. I decided on a new toilet after discussing all options. He was very informative and clear about each step he was taking, as well as curteous and…

Paid $2,000+Reasonable priceToilet repairToilet installation
Slim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

A couple of problems popped up about 2 months ago. Dane came out and fixed them quickly and with little fuss.

Toilet repairFaucet repair+ Punctuality+ Professionalism
DiLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jeremy was excellent and got a lot done in one day! Fixed a toilet, replaced a pressure valve on the main line, replaced garbage disposal and replaced my water heater! I am very happy with their prompt service and will use them again.

Toilet repairWater heater installationGarbage disposal installation
Arnold1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★

Good job overall

Paid $600–800OverpricedToilet repair
ChrisLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

You get what you pay for. The best work is a bit expensive.

Paid $600–800OverpricedToilet repair
Hector6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nick was very professional and did the job in a timely manner. All my questions were answered and additional work was done quickly and efficiently.

Paid $1,600–1,800Reasonable priceToilet repairSewer cleaning
Alan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Wonderful diagnostician and technician Very professional

Paid $1,000–1,200Reasonable priceToilet repair+ Responsiveness+ Punctuality+ Quality
jw4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Outstanding, i cant say enough. My technician arrived right on time as promised. Fransisco is extremely personable, knowledgable and able to carry out his duties as requested. From start to finish, kept me closely advised during the job process, on company standards prices and procedures.he completed the job and…

Paid $1,000–1,200Reasonable priceToilet repair
KenLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Quiet, efficient, fair price.

Toilet repairDrain cleaningPlumbing pipe repair
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Gabriel was professional and had the toilet repaired quickly.

Paid $200–400Reasonable priceToilet repair
Love4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dane was Very respectful, attentive and listen to our issue and right away service. Thank you

Paid $200–400Great priceToilet repairService not listed
Matty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jay’s work was exceptional. He was professional, courteous, patient and communicated effectively to keep me in the loop. His standards are a great testament to Cal’s Plumbing - my new go-to for any work to be done.

Paid $1,000–1,200Great priceToilet repair
Steven5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Came quickly and resolved the problem first try

Paid $1–200Reasonable priceToilet repair
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome experience. He couldn't find a problem. He put the handle back on the flush mechanism on our Toto toilet and it worked fine. No charge. How often does that happen? Never! Thank you Cals Plumbing!

Paid $1–200Great priceToilet repair
Paula5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Gabriel showed up on time and was extremely helpful and courteous in every aspect. Did the work we requested without hesitation. Very pleased and will definitely use Cal's Plumbing if other issues arise.

Toilet repairFaucet repairService not listed
Kiley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My son flushed a hair clip down the toilet which then clogged it and Francisco fixed everything! Ended up being a complete replacement due to some damage and the clip being in a weird spot but it was a much needed change. 10/10 would recommend this compnay. He was polite, punctual, and very helpful. And he saved us…

Paid $1,800–2,000Reasonable priceToilet repairToilet installation
GaleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cal’s Plumbing sent a plumber the same day we called. Dane was very professional, he explained every step that he was doing to fix our problem. We are extremely pleased and impressed with Dane’s work. And we will be using Cal’s Plumbing if anything arises in the future. We highly recommend Cal’s Plumbing!

Paid $400–600Great priceToilet repairDrain cleaningService not listed
Hector1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent Professional work quickly done.

Paid $400–600Reasonable priceToilet repair

Show more toilet repair reviews (153 more) →

Price

$642+54% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 64%Overpriced 5%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair221$322–$1.1k
Toilet repair170$176–$656
Drain cleaning158$161–$493
Plumbing leak detection153$78–$630
Faucet repair145$166–$529
Outdoor plumbing system repair134$441–$1.5k
Plumbing leak repair106$227–$807
Water heater installation100$1.2k–$2.5k

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