Experts Reviews · Company report
Cal's Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Cal's Plumbing Inc.

Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 2,828 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cal's Plumbing Inc. is better than 92% of leak detection services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cal's Plumbing Inc. is better than 92% of leak detection services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cal's Plumbing Inc. is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cal's Plumbing Inc. is better than 95% of leak detection services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cal's Plumbing Inc. is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cal's Plumbing Inc. is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Cal's Plumbing Inc. for 8 kinds of job.

Cal's Plumbing Inc. for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.100
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 100 Google reviews tagged “Water heater installation” · showing 40

Nicholas13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Zachary did an amazing job! Fast response time, asking questions to find out the issue, and making sure I got the best deal possible. Even IF I could have found a better price somewhere else(which I doubt cause it was too good a deal), Zachary sealed the deal with his professionalism, humor, and knowledge. 10/10!!

Paid $2,000+Great priceWater heater installationWater tank installationWater tank repair
DiLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jeremy was excellent and got a lot done in one day! Fixed a toilet, replaced a pressure valve on the main line, replaced garbage disposal and replaced my water heater! I am very happy with their prompt service and will use them again.

Toilet repairWater heater installationGarbage disposal installation
RCallLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Called at 8:00. Service tech here before 9:00. Shay did an excellent job. Won't go with anyone else.

Paid $2,000+Reasonable priceWater heater installation
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Polite, knowledgeable, checked everything twice, left everything clean. Answered all my questions.

Paid $2,000+Reasonable priceWater heater installationFaucet repair
AnnaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Martin is the best - above and beyond service, he's very knowledgeable and calm in a crisis!!

Paid $2,000+Reasonable priceWater heater installationPlumbing leak detectionWater heater repair
Margo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service by Gabriel Hernandez!

Reasonable priceWater heater installation
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Shay H came out to install a replacement water heater and did a great job. Friendly and professional. 5/5!

Reasonable priceWater heater installation
Nathaniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matt was our plumber. He was fast and efficient and also very informative. I would definitely use Cal's Plumbing again.

Water heater installation
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Travis was great and quick.

Paid $1,000+Reasonable priceWater heater installation
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Did a great job all professional

Great priceWater heater installation
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Professional, knowledgeable, courteous.

Paid $1,000+Not sureWater heater installation
Betty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cal was great!

Paid $1,000+Not sureWater heater installation
Tamara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great job.

Paid $1,000+Reasonable priceToilet repairWater heater installation
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I called on a Friday AM and Lucas was there by 1. He scoped the job, brought in an associate with a 75 gallon water heater, and they were gone by 4. I had a hot shower by 5:30 vs on Monday!

Paid $1,000+Reasonable priceWater heater installationShower repair
Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Matt Watson has done it again. The legend Matt always solves our issues. Today we had a new water heater installed and a whole home filter replaced. Now we have real water pressure again. Thank goodness. I will always request Matt.

Paid $1,000+Reasonable priceWater heater installation
Abe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I was very pleased with tech-Travis. Service was prompt and informative. I would use Cal's in the future and ask for Travis.

Paid $100–200Reasonable priceWater heater installation
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Wow! Hot water tank replaced quickly and perfectly!

Paid $1,000+Great priceWater heater installation+ Professionalism
Rod1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Service was excellent, give him a raise

Paid $1,000+OverpricedWater heater installation
Bobbi_Local Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Lucas was very knowledgeable and helpful. We needed new equipment and he helped us. He was patient with us to make our decision.

Paid $1,000+Not sureWater heater installation
Lucia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This was the most seamless plumbing issue ever! My water heater needed to be replaced and my regular plumber was MIA. I called my handyman and he suggested Cal’s. I made the call and within the next hour had a professional arrive at my home. After agreeing on necessary’s steps, Mr. Tennison retrieved the new water…

Paid $1,000+Not sureWater heater installation
Jenny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

very professional, also personality was pleasant and would recommend

Paid $900–1,000Reasonable priceWater heater installation
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very reliable, and personable workers.

Paid $1,000+Reasonable priceWater heater installation
Jack7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jonathan was on time. He installed a new gas water heater and did an excellent job. He was professional, friendly and very knowledgeable. He explained what was done and how to operate. Cal’s is who we use for all our plumbing needs!

Paid $600–700Reasonable priceWater heater installation+ Responsiveness+ Punctuality+ Quality
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nick was a true angel, no exaggeration. My brother-in-law desperately needed help with multiple issues at his house, and Nick came in with compassion, expertise, and honesty to help him get back on his feet. The wrong person could've sent the situation over the edge for all of us, and I am so grateful that Nick was…

Paid $1,000+Reasonable priceWater heater installationGarbage disposal installationDrain cleaning
james3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent experience Chris was great and did a professional job Highly recommended

Paid $1,000+Reasonable priceWater heater installation
CarmenLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time, courteous, and called prior to arrival. Replaced a hot water heater, very Efficiently and neatly. I’ve had three experiences with Cal and of all the plumbing services in Tucson to choose from choose Cal very competent organization

Reasonable priceWater heater installation
Oana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Travis from Cal’s Plumbing is super knowledgeable. He tried his best to solve any plumbing related issues we had and came through with solutions. Great workmanship and very respectful.

Paid $1,000+Not sureWater heater installation
Steve10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony did a great job in installing my new hot water heater. He was very friendly and worked at the problem. Thanks to Cal’s Plumbing for a job well done.

Paid $1,000+Reasonable priceWater heater installation
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Travis did a GREAT job. Couldn't shut off the kitchen faucet. That drip drip was like a Chinese water torture! Travis got it fixed quickly and it works like a charm. He will be installing a new water heater on Tuesday for me. He is very knowledgeable and professional. Very satisfied with Cal's Plumbing. Would definitely recommend them.

Reasonable priceWater heater installationFaucet repair
Ginger4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’ve used Cal’s for years. They have been my go to guys. And they are a local family business.

Water heater installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Lulu11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This review has several updates. See below. 12/14/23. Ryan Cooper did a great job for us today. He is fast and efficient. I hope Cal's Plumbing sends him to us again. 8/2/23. Donny Bueno did an excellent job installing a sprayer to the master bedroom toilet. He was efficient, knowledgable, and took extra…

Faucet installationShower installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Raymond13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ryan Copper is always, a very professional Technician. He always does a great job, and is always a pleasure to work with. I’ve used Cal’s for years, and will continue too.

Water heater installation
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Cal's Plumbing is my go-to plumbing team experts. They're conscientious, dependable and have integrity. I've worked with several technicians over the years and they're all excellent. Martin M. came today and remained until the job was done correctly. Martin was commitment to solving my plumbing problems. He…

Water heater installationToilet repair+ Responsiveness+ Quality+ Professionalism
Leonie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been using Cal’s for all my plumbing needs since 2006. Their work has always been excellent. The most recent repair was a leaking toilet seal. Matt did a great job.

Plumbing leak detectionWater heater installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
marilyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Donny Bueno was professional from the beginning of removing my old hot water tank to installing my new one and instructing me on how to use it! He was tidy and cleaned up after himself! He asked me pertinent questions and explained his reasoning for doing the correct proceedures. He was a pleasure to have doing…

Water heater installation+ Responsiveness+ Punctuality+ Quality
Scott8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Installed a new water heater after showing us why and different options to consider. We are extremely pleased with our new setup. Donny did a great job start to finish, including a tutorial of how everything worked. We highly recommend to othets. Great job.

Water heater installation+ Responsiveness+ Punctuality+ Quality
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank You! Ryan and Taylor for the great job getting my problem diagnosed! David

Water heater installation+ Responsiveness+ Punctuality+ Professionalism
JohnLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m new to town and had to pick a plumber solely on reviews and reputation. I’m honestly very impressed with their work. Called on a Saturday afternoon to get a bathtub installed and a water heater replaced, and it was done by 4pm on Monday. Ryan did a very neat job, was very professional, and it was all priced…

Shower installationWater heater installation
Jeanine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Fantastic job second time here had to dig for new water line from alley to house. Very very satisfied so far. Hard workers. We were told if we waited until the 19th of June the same tech would come and finish our complete repiping job. A different tech was sent if we had known this we would not have waited over a…

Plumbing leak detectionWater heater installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Ray5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

All of the above, Dominic was great a pleasure to work with I’m very happy with the results

Water heater installation

Show more water heater installation reviews (60 more) →

Price

$642+54% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 64%Overpriced 5%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair221$322–$1.1k
Toilet repair170$176–$656
Drain cleaning158$161–$493
Plumbing leak detection153$78–$630
Faucet repair145$166–$529
Outdoor plumbing system repair134$441–$1.5k
Plumbing leak repair106$227–$807
Water heater installation100$1.2k–$2.5k

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