Experts Reviews · Company report
Cal's Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Cal's Plumbing Inc.

Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 2,828 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cal's Plumbing Inc. is better than 92% of leak detection services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cal's Plumbing Inc. is better than 92% of leak detection services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cal's Plumbing Inc. is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cal's Plumbing Inc. is better than 95% of leak detection services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cal's Plumbing Inc. is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cal's Plumbing Inc. is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Cal's Plumbing Inc. for 8 kinds of job.

Cal's Plumbing Inc. for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$78–$466
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 59 Google reviews tagged “Water heater repair” · showing 20

Nicholas13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Zachary did an amazing job! Fast response time, asking questions to find out the issue, and making sure I got the best deal possible. Even IF I could have found a better price somewhere else(which I doubt cause it was too good a deal), Zachary sealed the deal with his professionalism, humor, and knowledge. 10/10!!

Paid $2,000+Great priceWater heater installationWater tank installationWater tank repair
Mario6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Listen Cals is the only place I will ever use for plumbing I was fresh out of icu almost died had a water pressure issue and a hot water issue call came out the tech was an expert the management went out of their way to make sure that day before they left my water issues were solved price was almost nothing compared…

Paid $1–200Great pricePlumbing pipe repairFaucet repairOutdoor plumbing system repair
Johny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service. Plumber very professional & knowledgeable. Definitely use again

Paid $800–1,000Reasonable priceWater heater repairPlumbing leak repair
Matthew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cal’s installed a water heater for us last year and this morning it decided not to cooperate with us. I called this morning for service and spoke with Taylor on the phone. She was easy to communicate with and got everything lined up for a same-day visit. This afternoon I received text updates from them when the…

Great priceWater heater repair
AnnaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Martin is the best - above and beyond service, he's very knowledgeable and calm in a crisis!!

Paid $2,000+Reasonable priceWater heater installationPlumbing leak detectionWater heater repair
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matt was friendly, knowledgeable, and highly skilled. He repaired the issue and fully explained the situation.

Water heater repair
Rocky10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

James Harris rechecked water heater to make sure elements were working and adjusted temp. James was great 👍👍👍👍

Paid $500–600Great pricePlumbing pipe repairWater heater repairFaucet installation
Tyler1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

over 1300 dollars for two hours work and 4 valves 2 flex lines. the most outrageous price i ever seen.if all plumbing companies charge this no wonder, we look at Craigslist and other places for help EXTREME PRICE SHOCK

Paid $1,000+OverpricedPlumbing pipe repairWater heater repair
Cathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Donavan C did a great fast job. He explained everything he would do and why. He also explained and went over charges. Donavan was professional and left area neat and clean. We will definitely call Cal’s Plumbing for future services as needed. Thank you Christopher Johnson serviced our Hot Water Heater and gave…

Paid $100–200Great priceWater heater repair+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We were very impressed with Nick’s attention to detail, his efficiency and ability to communicate the issues to us. He is a real pro. One of the best technicians we’ve had….ever.

Paid $1,000+Reasonable priceWater heater repair+ Responsiveness+ Punctuality+ Quality
Alan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always prompt response and excellent service.

Water heater repair
Peg10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lucas did an amazing job! He was friendly and professional. Gave us total cost up front. Even found us a coupon that helped save us $ We will definitely call Cal's plumbing in the future for all our plumbing needs!! Highly recommend

Paid $500–600Reasonable priceFaucet repairWater heater repair
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our technician Jay did a terrific job from the beginning. He asked a lot of questions during the estimate instead of just throwing around jargon and asserting himself. He was very thoughtful when navigating through our house during the estimate and while doing the work. We ended up paying way less and our needs were…

Paid $1,000+Great priceGarbage disposal installationPlumbing pipe repairFaucet repair
MANAGER5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional, efficient and honest! Highly recommend!!!

Water heater repair+ Responsiveness+ Punctuality+ Quality
Julianne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tyler was fantastic—he helped a lot & said he’d send me info on a better filter for my tankless hot water heater. Cool!

Water heater repair
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Lalo was knowledgeable, friendly and courteous. He was great at solving problems and explained what needed to be done very well. The job was done quickly and efficiently.

Outdoor plumbing system repairWater heater repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Brian10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Outstanding service and quality work- 5 stars for Nick and his associate. Would highly recommend!

Toilet installationWater heater repair+ Responsiveness+ Quality+ Professionalism
RandyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

If every person who enters our home to fix something is like Ryan, the world would be a better place. Ryan is extremely kind, knowledgable, and just a delight to know. His work is superb. We have used Cal's plumbing several times and are always completely satisfied.

Plumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Lorraine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He was quick, efficient and friendly

Water heater repair+ Responsiveness+ Punctuality+ Quality
Elrio6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Water heater Cal's installed 12 years ago needed some preventive maintenance. Cal's took care of it timely and professionally as expected.

Water heater repair+ Punctuality+ Quality+ Professionalism

Show more water heater repair reviews (39 more) →

Price

$642+54% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 64%Overpriced 5%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair221$322–$1.1k
Toilet repair170$176–$656
Drain cleaning158$161–$493
Plumbing leak detection153$78–$630
Faucet repair145$166–$529
Outdoor plumbing system repair134$441–$1.5k
Plumbing leak repair106$227–$807
Water heater installation100$1.2k–$2.5k

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