How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%65+35.5Reliability 24%54+13.1Value 14%82+11.6Replies to reviews 7%78+5.5Craft & service penalty80−2Momentum penalty70−3Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORECalabash NAPA Auto Care Center
Calabash, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #865Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.7★ from 392 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Reviews for your job
Customers hired Calabash NAPA Auto Care Center for 8 kinds of job.
Calabash NAPA Auto Care Center for general repairs & maintenance
Clear ✕All 14 Google reviews tagged “General repairs & maintenance”
Reliable, courteous, efficient
Always great service.
Great Service every time
My wife and I have always had a positive experience with the Callabash NAPA. Chris, Joe and Amanda are extremely professional and knowledgeable. They take time to explain repairs necessary and time needed to resolve the diagnosed problem. They charge a fair price as well. In my opinion, our community is…
Always taken well care of! Thanks!
Sheduled inspection. They provided details on the status of the brakes, tires, belts.... Didn't try to sell repairs or parts that weren't needed.
Just had 4 new tires installed and Joe at Calabash NAPA Auto Care Center made the entire process so easy, professional and efficient. From Joe's immediate tire inspection (no charge), to his initial quote (better prices than I could get via my own online searches = trust), to the quickly scheduled install…
My only disappointment was that when I bought my tires there which I'm very happy with. I was told tire rotation was free. Under new owners now that is not the case. I still think they honest and reasonably priced.
NAPA - Calabash NC. I have been a customer for about 5-years, purchase tires, State inspections and difficult repairs. Always fair pricing and reliable.
Excellent people providing great customer service at fair prices with warranties they stand behind
Knowledgeable and courteous as usual. Need I say more.
I have been frequenting Calabash NAPA since we moved to the neighborhood 5 years. I prefer using a local facility where I can establish a level of trust. The Calabash NAPA team has always put safety first and I highly recommend them.
Kelley is terrific! She is pleasant, explains everything and is very knowledgeable. I missed an appointment and they were very forgiving and rescheduled immediately Overall a good place to get your vehicle serviced. They also do not overcharge or try to make your service more profitable for them I have found them to be very honest.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 19 | — |
| General repairs & maintenance | 14 | — |
| Tires | 12 | — |
| Battery | 8 | — |
| Tire rotations | 6 | — |
| Electrical repair | 5 | — |
| Air conditioning | 3 | — |
| Auto engine diagnostic | 3 | — |
