Auto glass shop · Apple Valley, CA · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 48 auto glass repairiPosition by Experts Score among all companies we track in this category. · better than 72%
4.9★★★★★148 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Cali Auto Glass 4.9 out of 5 based on 148 reviews, with the owner responding to 99% of them. Customers frequently highlight punctual appointments, same-day service, competitive pricing, and professional communication during windshield replacements, repairs, and tinting. While most praise the efficient and friendly staff, low-star reviews indicate occasional issues with phone responsiveness and follow-up calls regarding price inquiries.
Google rating: 4.9 out of 5 from 148 reviews (97% five-star).
Reviews on this page: 148 Google reviews (124 with written comments, 13 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 2, 2026.
Service: Auto Glass Repair serving Apple Valley, California.
Data from Google, last updated October 25, 2026.
Score profile vs other auto glass repair
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Cali Auto GlassAuto Glass Repair median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cali Auto Glass: 95/100 on this factor. Category median: 91.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cali Auto Glass: 94/100 on this factor. Category median: 90.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cali Auto Glass: 99/100 on this factor. Category median: 96.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cali Auto Glass: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cali Auto Glass: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cali Auto Glass: 94/100 on this factor. Category median: 55.A
94
Bar = this company · dark tick = category median.
Star ratings
148 Google reviews we collected
4.9of 5
5 stars14497%
4 stars11%
3 stars00%
2 stars11%
1 star21%
Praise vs complaints
Phrases our text analysis found in 124 written reviews
99%praise
Praise27599%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price960%
Reasonable640%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6724%
Speed & response5720%
Quality & results5219%
Would recommend5018%
Price & value3914%
Honesty & trust83%
Communication62%
What customers talk about
We read 124 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Always great service they are my number one choice for this kind of work.”
“Did a wonderful job , punctual and very good at what they do will use them again.”
“The whole experience was easy, professional, and the quality of the work is top-notch.”
“I genuinely appreciate you and would highly recommend Cali Auto Glass to anyone looking for a company that truly cares about its customers!”
“…ay I called on my 2019 Chevy Silverado diesel truck got it done for a good price someone else quoted me I didn’t care about the GMC logo on the windsh…”
“The glass is very expensive”
“You can tell they genuinely care about their customers and the quality of their work.”
“I really appreciated how they explained the aftercare and made sure I knew how to properly take care of the new glass.”
People customers mention
Juan4 reviews
Desert3 reviews
Victorville3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Cali Auto Glass for 5 kinds of job. Pick one to see what they paid and said.
Steve3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Did a wonderful job , punctual and very good at what they do will use them again.
Great priceAuto windshield repair
Monica1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Thank you Cali Auto Glass for always taken care of our needs when it comes to calibrations and glass
Always prompt on time and great quality
Reasonable price
AndriaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Mike at Cali Auto Glass absolutely killed it on the tint for both mine & my bf cars. The car looked good before, but now she looks like she has places to be and doesn’t want anyone knowing her business. 😂😎
The tint came out PERFECT — clean, sleek, and exactly what I wanted. The whole experience was easy,…
Fernando5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
THE BEST AUTOMOTIVE GLASS SHOP I HAVE EVER WORKED WITH!!!! Juan and his team continue to take care of our automotive repairs also any camera parking assist issues they handle it and get the job done. I work at a shop and will continue to sublet my automotive glass repair jobs to them all other shop are no comparison. Thank you Juan and the Caliglass team.
Ashley3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Very welcoming staff and very helpful! They fix up my window and now it rolls up thanks to them!
Carolina4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had such a wonderful experience with Cali Auto Glass! Their team was friendly, professional, and truly went above and beyond to make sure everything was taken care of. Thank you so much for your kindness, great service, and for making the whole experience so easy. I genuinely appreciate you and would highly…
Always great service they are my number one choice for this kind of work.
Price assessment: Reasonable price
Services: Sun control window tinting
Response from the owner · 3 weeks ago
Maya, thank you for the great feedback and for making us your top choice. We are glad our team consistently delivers the service you expect. We look forward to supporting you again whenever you need this kind of work.
Steve3 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Did a wonderful job , punctual and very good at what they do will use them again.
Price assessment: Great price
Services: Auto windshield repair
Response from the owner · 3 weeks ago
Steve, we appreciate your kind words and the five stars. We are glad our team was on time and that the work met your expectations. Thank you for choosing us, and we look forward to helping you again.
Monica Abarca1 reviewiTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Thank you Cali Auto Glass for always taken care of our needs when it comes to calibrations and glass
Always prompt on time and great quality
Price assessment: Reasonable price
Response from the owner · 4 weeks ago
Monica, thank you for the five-star feedback. We appreciate you trusting us with calibrations and glass, and we are glad our punctual service and quality met your expectations. We look forward to continuing to support your needs.
Andria S KiffLocal Guide · 14 reviewsiTotal number of Google reviews Andria has written across all businesses on Google Maps, not just this one.
Mike at Cali Auto Glass absolutely killed it on the tint for both mine & my bf cars. The car looked good before, but now she looks like she has places to be and doesn’t want anyone knowing her business. 😂😎
The tint came out PERFECT — clean, sleek, and exactly what I wanted. The whole experience was easy, professional, and the quality of the work is top-notch. You can tell they take pride in what they do.
If you’re thinking about getting your windows tinted, stop thinking about it and go see Cali Auto Glass. My whip got an instant attitude upgrade and I’m here for it. 😂
Five stars all the way! ⭐⭐⭐⭐⭐
Response from the owner · a month ago
Andria, we are thrilled you love the tint and that Mike gave both cars the sleek, confident look you wanted. It means a lot that the job was clean, professional, and exactly as you pictured. Thank you for the glowing recommendation and five stars. We look forward to helping you again.
Fernando Fernandez5 reviewsiTotal number of Google reviews Fernando has written across all businesses on Google Maps, not just this one.
THE BEST AUTOMOTIVE GLASS SHOP I HAVE EVER WORKED WITH!!!! Juan and his team continue to take care of our automotive repairs also any camera parking assist issues they handle it and get the job done. I work at a shop and will continue to sublet my automotive glass repair jobs to them all other shop are no comparison. Thank you Juan and the Caliglass team.
Ashley Paul3 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
I had such a wonderful experience with Cali Auto Glass! Their team was friendly, professional, and truly went above and beyond to make sure everything was taken care of. Thank you so much for your kindness, great service, and for making the whole experience so easy. I genuinely appreciate you and would highly recommend Cali Auto Glass to anyone looking for a company that truly cares about its customers!
Response from the owner · a month ago
Carolina, we are thrilled to hear you had such a positive experience with our team. It means a lot that our hospitality and attention made the process easy for you. We truly appreciate your recommendation and kind words. We look forward to assisting you or anyone you send our way in the future.
Devin Raia3 reviewsiTotal number of Google reviews Devin has written across all businesses on Google Maps, not just this one.
Devin, thank you for the great review. We are glad the experience was quick and easy and that our team provided excellent service. We appreciate you sharing this and look forward to serving you again.
Rick BuiLocal Guide · 21 reviewsiTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
I've have many windshield repairs. I pay attention to the small details. Cali Auto absolutely know all the technical aspects of windshields and does an excellent job with fit and finish. You can not go wrong here.
Price assessment: Reasonable price
Services: Auto windshield repair
Response from the owner · a month ago
Rick, thank you for the five-star review and for noticing our attention to detail. We are pleased our technical expertise and careful fit and finish met your expectations. Your recommendation means a lot, and we appreciate your continued trust. We look forward to helping with any future windshield needs.
It’s EDGAR S1 reviewiTotal number of Google reviews It’s has written across all businesses on Google Maps, not just this one.
I had a great experience with Cali Auto Glass! From start to finish, the service was professional, friendly, and efficient. They did an excellent job with my vehicle and made sure everything was done correctly.
I really appreciated how they explained the aftercare and made sure I knew how to properly take care of the new glass. You can tell they genuinely care about their customers and the quality of their work.
I highly recommend Cali Auto Glass to anyone who needs auto glass service. Great work, great communication, and great customer service! I’ll definitely be coming back if I ever need their services again. 👌🏽🔥
Thank you, Cali Auto Glass!
Response from the owner · a month ago
Edgar, we appreciate your thoughtful review. We're glad our team was professional, friendly, and efficient, and that the aftercare guidance was clear and helpful. Thank you for recommending us, we look forward to serving you again.
