Experts Reviews · Company report
Caliber Collision logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Caliber Collision

Fishers, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #101Position by Experts Score among all companies we track in this category. of 123 auto body shops · 4.6★ from 467 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Caliber Collision is better than 74% of auto body shops.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Caliber Collision is better than 67% of auto body shops.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Caliber Collision is better than 95% of auto body shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Caliber Collision is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Caliber Collision is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Caliber Collision is better than 100% of auto body shops.A
100

Reviews for your job

Customers hired Caliber Collision for 7 kinds of job.

Caliber Collision for body & trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.140
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Body & Trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#76 / 93
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 140 Google reviews tagged “Body & Trim” · showing 20

Darius2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Excellent service work. Friendly, polite and professional interactions in person and on phone. They kept me informed every step of the process through text message Communications, so I was never in the dark. They completed the repairs way ahead of schedule and did an excellent job. The vehicle actually looks brand…

Great pricePaintingBody & Trim
Teresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Needed body repair after I was hit. Excellent customer service, great communication, fair and reasonable price, completed early. My car looks great.

Reasonable priceBody & Trim
Karla9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am extremely happy with the work that was done on my car. The body work was beautiful and Chad, Chris and everyone else there were very professional, helpful and kind. My car was ready earlier than expected and that made me really happy.

Reasonable priceBody & Trim
Adreanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Caliber Collision fixed my License plate screw hole. The staff was very professional and friendly. I dropped by without an appointment to get the screw hole fixed. They helped me instantly when I walked in. The technician fixed my problem in less than 15 minutes. I will always use Caliber Collision for my auto body repairs.

Great priceBody & TrimService not listed
Hunter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lance and the team did great work! Definitely will be back in the future!

Reasonable priceBody & Trim
timLocal Guide · 204 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cut me up to you on every step. Kept me very informed very helpful.

Reasonable priceSteering & suspension repairPaintingBody & Trim
Amber8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Anytime I’ve needed a car repaired I have always went here and to this location . They have the best customer service very detailed and make sure . your car is back to new and safe to get on road They completed my car before the expected time as well . Mary is the best ! They care about each individual and go far…

Great priceSteering & suspension repairPaintingBody & Trim
Ke'Vin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Stopped by Caliber collision on Pendleton Pike. Had an issue with my door being out of alignment. I spoke with a gentleman by the name of Chris. He was professional and very helpful. He took time out of his schedule to review my problem himself. Long story short, he fixed it with a smile. I definitely…

Great priceBody & Trim
ShiningStarLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The employees at the Pendleton Pike location are the best. Thanks Tyrone and the two ladies at the front desk.

Reasonable pricePaintingBody & Trim
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very fast and top quality work. OEM replacement parts and a touch up paint job that I honestly can not tell where they had to touch up the paint.

Great priceBody & Trim
Josh10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast & effective service! They kept me updated & were always VERY friendly! HIGHLY recommend!

Body & Trim
JarylLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Caliber Collision on Pendleton Pike provided me with EXCELLENT customer service. Staff was very friendly and attentive to my need for service. Their manager Chris went above and beyond in taking care of my vehicles that they worked on.

Body & Trim
JamesLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fixed a dent from a truck door which slammed into the passenger right front at a parking lot. Did quality work in a timely fashion.

Customer photo from James's reviewCustomer photo from James's review
PaintingBody & Trim
RCLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent customer service! Lisa and Robert went above and beyond to help me. I highly recommend Caliber.

Body & Trim
BradLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had a great experience with Caliber Collision. This is the second time they’ve repaired our car. Robert was very supportive throughout the process and kept us informed. A bonus is that the car was ready two days early.

Reasonable priceTiresBody & Trim
LukeLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great people great work!!! Did it fast and did quality work!! Thank you guys. Talked to Stewart and he was respectful and understanding and answered all my questions that he could. Great guy and great team. By the way do not go to the South Arlington Ave in Indianapolis they are dishonest and they are very rude,…

PaintingBody & Trim
Georden12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

⭐ 1 Star Review My experience with Caliber Collision on Pendleton Pike was completely unacceptable, and I strongly advise anyone—especially owners of high-end vehicles—to avoid this location. I brought my Porsche in for EXTERIOR body work only. When I picked it up on March 11, 2026, I found my vehicle in WORSE…

Customer photo from Georden's reviewCustomer photo from Georden's reviewCustomer photo from Georden's reviewCustomer photo from Georden's review
OverpricedPaintingBody & Trim
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I took my truck in to have it repaired after an accident and they did an outstanding job. Customer service was excellent. Everybody was completely knowledgeable as to what they were doing and very polite. I would take my truck back to Them again.

Reasonable pricePaintingBody & Trim
MoisesLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great customer service. Quality of work is outstanding!! I hope I don’t need it but if I do I will take ma car with them.

Reasonable priceBody & Trim
WadeLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Caliber Collison is the only place I would recommend for excellent repair work

Great priceBody & Trim

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 37%Overpriced 3%Not sure 11%

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