How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORECaliber Collision
Fishers, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #101Position by Experts Score among all companies we track in this category. of 123 auto body shops · 4.6★ from 467 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Caliber Collision for 7 kinds of job.
Caliber Collision for body & trim
Clear ✕All 140 Google reviews tagged “Body & Trim” · showing 40
Excellent service work. Friendly, polite and professional interactions in person and on phone. They kept me informed every step of the process through text message Communications, so I was never in the dark. They completed the repairs way ahead of schedule and did an excellent job. The vehicle actually looks brand…
Needed body repair after I was hit. Excellent customer service, great communication, fair and reasonable price, completed early. My car looks great.
I am extremely happy with the work that was done on my car. The body work was beautiful and Chad, Chris and everyone else there were very professional, helpful and kind. My car was ready earlier than expected and that made me really happy.
Caliber Collision fixed my License plate screw hole. The staff was very professional and friendly. I dropped by without an appointment to get the screw hole fixed. They helped me instantly when I walked in. The technician fixed my problem in less than 15 minutes. I will always use Caliber Collision for my auto body repairs.
Lance and the team did great work! Definitely will be back in the future!
Cut me up to you on every step. Kept me very informed very helpful.
Anytime I’ve needed a car repaired I have always went here and to this location . They have the best customer service very detailed and make sure . your car is back to new and safe to get on road They completed my car before the expected time as well . Mary is the best ! They care about each individual and go far…
Stopped by Caliber collision on Pendleton Pike. Had an issue with my door being out of alignment. I spoke with a gentleman by the name of Chris. He was professional and very helpful. He took time out of his schedule to review my problem himself. Long story short, he fixed it with a smile. I definitely…
The employees at the Pendleton Pike location are the best. Thanks Tyrone and the two ladies at the front desk.
Very fast and top quality work. OEM replacement parts and a touch up paint job that I honestly can not tell where they had to touch up the paint.
Fast & effective service! They kept me updated & were always VERY friendly! HIGHLY recommend!
Caliber Collision on Pendleton Pike provided me with EXCELLENT customer service. Staff was very friendly and attentive to my need for service. Their manager Chris went above and beyond in taking care of my vehicles that they worked on.
Fixed a dent from a truck door which slammed into the passenger right front at a parking lot. Did quality work in a timely fashion.
Excellent customer service! Lisa and Robert went above and beyond to help me. I highly recommend Caliber.
We had a great experience with Caliber Collision. This is the second time they’ve repaired our car. Robert was very supportive throughout the process and kept us informed. A bonus is that the car was ready two days early.
Great people great work!!! Did it fast and did quality work!! Thank you guys. Talked to Stewart and he was respectful and understanding and answered all my questions that he could. Great guy and great team. By the way do not go to the South Arlington Ave in Indianapolis they are dishonest and they are very rude,…
⭐ 1 Star Review My experience with Caliber Collision on Pendleton Pike was completely unacceptable, and I strongly advise anyone—especially owners of high-end vehicles—to avoid this location. I brought my Porsche in for EXTERIOR body work only. When I picked it up on March 11, 2026, I found my vehicle in WORSE…
I took my truck in to have it repaired after an accident and they did an outstanding job. Customer service was excellent. Everybody was completely knowledgeable as to what they were doing and very polite. I would take my truck back to Them again.
Great customer service. Quality of work is outstanding!! I hope I don’t need it but if I do I will take ma car with them.
Caliber Collison is the only place I would recommend for excellent repair work
Wonderful experience at Caliber Collision!! Even with parts on back order my car was ready for me!! Wonderful personnel!!
The Service that I received from Caliber -Pendleton Poke, Lawrence, IN -was outstanding! The whole Staff from the Receptionist to the Repair Service Dept were very friendly, helpful, knowledgeable and very professional .A big Thank you to Irmarys Rivera for the great help and excellent service!
Staff was great and kept us informed along the way
Best experience I have ever had with a collision shop. Everyone was so nice and professional. I was not expecting to get my car back so quickly. I also wasn’t expecting my car to get detailed so that was the cherry on top of this excellent experience. Thank you to everyone at Caliber. If I ever have any collision…
Graham was our repair consultant, and he was excellent! Made a potentially stressful situation go smoothly. Highly recommend!
Exceptional customer service and communication throughout the entire process! Very happy with the service I received.
They are very polite and professional also kinda funny. My vehicle was done sooner than promised and I really appreciated that.
Excellent work and customer service in a timely manner.
Just had my car fixed here. From beginning to end, it was a very easy process. Jessica did an amazing job leading me through the process that I was unfamiliar with and made it seamless. The manager Jack made sure it was done on time and done right. If I ever need it again, I’ll for sure go back here!
Have Graham as your tech he was great
I was called and informed of what was going on with my car, and kept up-to-date and was given a time when the work would be finished.
Great shop that did my work well. I downgrade to 3 stars because corporate is too persistent in their surveys and waste your time. I might go elsewhere next time. Everybody has a survey and everybody wants to use your time for free.
They have done several repairs for me, and always do a great job.
I have no complaints about caliber they did an excellent job and kept me informed I would highly recommend them
Y’all need to go with Caliber Collision! Second time and second location for me and both times were perfect, quick and painless. Y’all are the GOATs of auto, but they’re not goats, they’re human.
This is not the first time working with Caliber, always a good experience!
I had a great and professional experience. Thanks everyone.
Had car rack on left rear. Farmer's insurance sent me to this shop. They did great job on repair my car, communicate with the progress of the repair. When I went to the shop request collecting my personal stuff on the repairing car, the manage took care of everything when very informative explanation of the repair.
Victor was very kind. My car was ready in a good amount of time. They kept me updated during the process. Very satisfied.
They gave me a very detailed estimate and kept me updated on the progress of my repairs every other day. The workmanship was excellent and my car was returned to me cleaner inside and out, than when I dropped it off.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 140 | — |
| Painting | 105 | — |
| Tires | 10 | — |
| Steering & suspension repair | 9 | — |
| Electrical | 9 | — |
| Auto engine diagnostic | 3 | — |
| Welding | 3 | — |
