Experts Reviews · Company report
Caliber Collision logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Caliber Collision

Fishers, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #101Position by Experts Score among all companies we track in this category. of 123 auto body shops · 4.6★ from 467 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Caliber Collision is better than 74% of auto body shops.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Caliber Collision is better than 67% of auto body shops.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Caliber Collision is better than 95% of auto body shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Caliber Collision is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Caliber Collision is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Caliber Collision is better than 100% of auto body shops.A
100

Reviews for your job

Customers hired Caliber Collision for 7 kinds of job.

Caliber Collision for painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.105
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#57 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 105 Google reviews tagged “Painting” · showing 20

Darius2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Excellent service work. Friendly, polite and professional interactions in person and on phone. They kept me informed every step of the process through text message Communications, so I was never in the dark. They completed the repairs way ahead of schedule and did an excellent job. The vehicle actually looks brand…

Great pricePaintingBody & Trim
AJLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Request Robert, he was amazing.

Great pricePainting
timLocal Guide · 204 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cut me up to you on every step. Kept me very informed very helpful.

Reasonable priceSteering & suspension repairPaintingBody & Trim
Amber8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Anytime I’ve needed a car repaired I have always went here and to this location . They have the best customer service very detailed and make sure . your car is back to new and safe to get on road They completed my car before the expected time as well . Mary is the best ! They care about each individual and go far…

Great priceSteering & suspension repairPaintingBody & Trim
ShiningStarLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The employees at the Pendleton Pike location are the best. Thanks Tyrone and the two ladies at the front desk.

Reasonable pricePaintingBody & Trim
connieLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

It’s a wonderful place

Great pricePainting
JamesLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fixed a dent from a truck door which slammed into the passenger right front at a parking lot. Did quality work in a timely fashion.

Customer photo from James's reviewCustomer photo from James's review
PaintingBody & Trim
LukeLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great people great work!!! Did it fast and did quality work!! Thank you guys. Talked to Stewart and he was respectful and understanding and answered all my questions that he could. Great guy and great team. By the way do not go to the South Arlington Ave in Indianapolis they are dishonest and they are very rude,…

PaintingBody & Trim
Georden12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

⭐ 1 Star Review My experience with Caliber Collision on Pendleton Pike was completely unacceptable, and I strongly advise anyone—especially owners of high-end vehicles—to avoid this location. I brought my Porsche in for EXTERIOR body work only. When I picked it up on March 11, 2026, I found my vehicle in WORSE…

Customer photo from Georden's reviewCustomer photo from Georden's reviewCustomer photo from Georden's reviewCustomer photo from Georden's review
OverpricedPaintingBody & Trim
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I took my truck in to have it repaired after an accident and they did an outstanding job. Customer service was excellent. Everybody was completely knowledgeable as to what they were doing and very polite. I would take my truck back to Them again.

Reasonable pricePaintingBody & Trim
RosemarieLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Wonderful experience at Caliber Collision!! Even with parts on back order my car was ready for me!! Wonderful personnel!!

Great pricePaintingBody & Trim
Angel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The Service that I received from Caliber -Pendleton Poke, Lawrence, IN -was outstanding! The whole Staff from the Receptionist to the Repair Service Dept were very friendly, helpful, knowledgeable and very professional .A big Thank you to Irmarys Rivera for the great help and excellent service!

Great priceTiresPaintingBody & Trim
SteveLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Staff was great and kept us informed along the way

Reasonable pricePaintingBody & Trim
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Took care of car as if it was there own. Kept us informed of how it was going and got it done more than a week earlier than promised.

Great pricePaintingElectrical
Jordan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best experience I have ever had with a collision shop. Everyone was so nice and professional. I was not expecting to get my car back so quickly. I also wasn’t expecting my car to get detailed so that was the cherry on top of this excellent experience. Thank you to everyone at Caliber. If I ever have any collision…

PaintingBody & Trim
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The staff was friendly and great to work with. They kept me updated on the progress of my insurance claim vehicle repairs. They took care of returning the rental car when my vehicle was ready.

PaintingService not listed
Family7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Graham was our repair consultant, and he was excellent! Made a potentially stressful situation go smoothly. Highly recommend!

Body & TrimPaintingSteering & suspension repair
Alisa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Exceptional customer service and communication throughout the entire process! Very happy with the service I received.

Body & TrimPainting
Erica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are very polite and professional also kinda funny. My vehicle was done sooner than promised and I really appreciated that.

Body & TrimPainting
Ramon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work and customer service in a timely manner.

Body & TrimPainting

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 37%Overpriced 3%Not sure 11%

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