How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORECaliber Collision
Fishers, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #101Position by Experts Score among all companies we track in this category. of 123 auto body shops · 4.6★ from 467 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Caliber Collision for 7 kinds of job.
Caliber Collision for painting
Clear ✕All 105 Google reviews tagged “Painting” · showing 60
Excellent service work. Friendly, polite and professional interactions in person and on phone. They kept me informed every step of the process through text message Communications, so I was never in the dark. They completed the repairs way ahead of schedule and did an excellent job. The vehicle actually looks brand…
Request Robert, he was amazing.
Cut me up to you on every step. Kept me very informed very helpful.
Anytime I’ve needed a car repaired I have always went here and to this location . They have the best customer service very detailed and make sure . your car is back to new and safe to get on road They completed my car before the expected time as well . Mary is the best ! They care about each individual and go far…
The employees at the Pendleton Pike location are the best. Thanks Tyrone and the two ladies at the front desk.
It’s a wonderful place
Fixed a dent from a truck door which slammed into the passenger right front at a parking lot. Did quality work in a timely fashion.
Great people great work!!! Did it fast and did quality work!! Thank you guys. Talked to Stewart and he was respectful and understanding and answered all my questions that he could. Great guy and great team. By the way do not go to the South Arlington Ave in Indianapolis they are dishonest and they are very rude,…
⭐ 1 Star Review My experience with Caliber Collision on Pendleton Pike was completely unacceptable, and I strongly advise anyone—especially owners of high-end vehicles—to avoid this location. I brought my Porsche in for EXTERIOR body work only. When I picked it up on March 11, 2026, I found my vehicle in WORSE…
I took my truck in to have it repaired after an accident and they did an outstanding job. Customer service was excellent. Everybody was completely knowledgeable as to what they were doing and very polite. I would take my truck back to Them again.
Wonderful experience at Caliber Collision!! Even with parts on back order my car was ready for me!! Wonderful personnel!!
The Service that I received from Caliber -Pendleton Poke, Lawrence, IN -was outstanding! The whole Staff from the Receptionist to the Repair Service Dept were very friendly, helpful, knowledgeable and very professional .A big Thank you to Irmarys Rivera for the great help and excellent service!
Staff was great and kept us informed along the way
Took care of car as if it was there own. Kept us informed of how it was going and got it done more than a week earlier than promised.
Best experience I have ever had with a collision shop. Everyone was so nice and professional. I was not expecting to get my car back so quickly. I also wasn’t expecting my car to get detailed so that was the cherry on top of this excellent experience. Thank you to everyone at Caliber. If I ever have any collision…
The staff was friendly and great to work with. They kept me updated on the progress of my insurance claim vehicle repairs. They took care of returning the rental car when my vehicle was ready.
Graham was our repair consultant, and he was excellent! Made a potentially stressful situation go smoothly. Highly recommend!
Exceptional customer service and communication throughout the entire process! Very happy with the service I received.
They are very polite and professional also kinda funny. My vehicle was done sooner than promised and I really appreciated that.
Excellent work and customer service in a timely manner.
Just had my car fixed here. From beginning to end, it was a very easy process. Jessica did an amazing job leading me through the process that I was unfamiliar with and made it seamless. The manager Jack made sure it was done on time and done right. If I ever need it again, I’ll for sure go back here!
Relaxed 😌
Have Graham as your tech he was great
I was called and informed of what was going on with my car, and kept up-to-date and was given a time when the work would be finished.
They have done several repairs for me, and always do a great job.
I have no complaints about caliber they did an excellent job and kept me informed I would highly recommend them
Y’all need to go with Caliber Collision! Second time and second location for me and both times were perfect, quick and painless. Y’all are the GOATs of auto, but they’re not goats, they’re human.
This is not the first time working with Caliber, always a good experience!
Had car rack on left rear. Farmer's insurance sent me to this shop. They did great job on repair my car, communicate with the progress of the repair. When I went to the shop request collecting my personal stuff on the repairing car, the manage took care of everything when very informative explanation of the repair.
Victor was very kind. My car was ready in a good amount of time. They kept me updated during the process. Very satisfied.
They gave me a very detailed estimate and kept me updated on the progress of my repairs every other day. The workmanship was excellent and my car was returned to me cleaner inside and out, than when I dropped it off.
Total car repaired after a tree hit my car. Caliber Collision restored my car back to original look. Look like it just came off the car dealer floor.
Excellent Service
Great communication!!
I am very pleased with the work done on my vehicle. Jessica and Victor were very professional and communicated well throughout the process. They kept me notified about everything and my car was ready on time.
we had our car repaired there and the work was great and everyone was friendly and professional.
Great way to do business. The company kept me informed every step of the way. The paint job and body work looks phenomenal.
Everything was outstanding except that the outside of my car was filthy from being parked in their gravel lot. I would still recommend them.
I strongly recommend Caliber Collision. If you must wait for a service date, trust that it will be well worth it when you see their results. Bottom line, outstanding service by an outstanding team, and they will restore your pride in ownership.
They did a flawless job
Ecstatic about how long the repair took. And no extra out of pocket expenses
The Caliber team were phenomenal to deal with. They were professional and treated me with respect and quick to answer all of my questions.
Even though there is a nationwide Parts shortage, they got my car to me very quickly.
I had a great experience. Caliber Collision Pendleton Pike did a great job repairing my vehicle. They exceeded my expectations.
Very Professional, I Highly Recommend The Pendleton Pike Location!!!
Excellent work!
excellent customer service and provides quality work.
All the damage to the rear of the car from being hit down in Florida was repaired and the car looks like new
The work done on our BMW x3 was flawless. Likewise with their customer service. They kept me fully informed on the progress of the repairs and answered all of my questions. Our SUV looked like new when we picked it up. 5 days later this same vehicle was in a car accident. The other car swerved out of it's lane into…
Caliber Collision on Pendleton Pike is a wonderful business. Our family has used them a few times now with our vehicles. Most recently, our daughters car needed the whole front end repaired due to an accident. Chris Ham was amazing at communication throughout the whole process. He was timely, professional and…
Very clean and professional! Kept me informed with the process. It was actually finished early!
OUTSTANDING service with perfect workmanship! Thanks to Chris and his team of experts my car looks brand new
Hopefully I never have to use their repair services again but if I do, this will be my first choice. Karen and Dustin provide super customer service. I appreciated the daily text updates on the progress. Also, they worked closely with my insurance company on updates and other details.
My car looks fantastic! They did a great job fixing the huge scrape and dent down the side of my back quarter panel. The paint matches perfectly and they even cleaned the inside of my car and made it look as good as the outside! Dustin was super nice and kept me fully informed the whole way through the repair. Everyone on the team there were great.
I really enjoyed my experience with them. It was a painless process. They will even set up your rental car for you (if applicable) and the car will be waiting on you at the shop. They will also return it! Everyone was so friendly and polite.
They were very professional and kept us up to date. The car even finished earlier than promised. The car was even cleaned out on the inside🤩! Thank you! Would recommend to anyone and would go back if I needed their type of service.
Body shop for collision repair
Great work. Nice staff
Outstanding service for my vehicle and amazing customer service! Felt very comfortable leaving my car there knowing it would, and did, come back looking and working a million times better than before. So happy to have a dependable, reliable, and professional place to bring my vehicles! Highly reccomend!!! Thank…
They did a great job repairing our car. They were very friendly and made sure to update us during the entire repair process.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 140 | — |
| Painting | 105 | — |
| Tires | 10 | — |
| Steering & suspension repair | 9 | — |
| Electrical | 9 | — |
| Auto engine diagnostic | 3 | — |
| Welding | 3 | — |
