Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Caliber Collision logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%61+14.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Caliber Collision

Fishers, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 123 auto body shops · 4.7★ from 827 Google reviews

📞 Call (317) 598-0536Request a call backWebsite ↗

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Caliber Collision is better than 73% of auto body shops.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Caliber Collision is better than 61% of auto body shops.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Caliber Collision is better than 90% of auto body shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Caliber Collision is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Caliber Collision is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Caliber Collision is better than 100% of auto body shops.A
100

Reviews for your job

Customers hired Caliber Collision for 8 kinds of job.

Caliber Collision for air conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 42/100.How Job match is calculatedBuilt only from reviews Google tagged “Air conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 20

All 3 Google reviews tagged “Air conditioning”

TimLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

After a deer strike in the middle of nowhere, I was concerned that my newish SUV would never be the same. The entire front end of the vehicle was demolished. Past experience had me worried that I'd always have a slight problem with the way the vehicle handled after a collision. Imagine the shock I had when I drove…

Steering & suspension repairPaintingElectrical
Austin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super helpful getting my car back on the road as soon as possible. Exceptional customer service and feed back.

Body & TrimAir conditioning
Courtney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

This Caliber is awful, I will never recommend them to anyone I know. I got in an accident on June 6th and still don’t have my car back, it is now August 11th. They told me it would be done multiple different times and never was. Their communication skills are not very impressive. They tried putting after market…

Body & TrimAir conditioningElectrical− Punctuality− Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 50%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim215—
Painting148—
Steering & suspension repair30—
Tires22—
Auto engine diagnostic14—
Electrical11—
Oil change7—
Battery3—

Compare with

Diamond collision repairExperts Score 98Fishers · 4.98★Limitless Customs logoLimitless CustomsExperts Score 98Fishers · 5.00★Caliber Collision logoCaliber CollisionExperts Score 95Fishers · 4.94★