Experts Reviews · Company report
Caliber Collision logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%61+14.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Caliber Collision

Fishers, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 123 auto body shops · 4.7★ from 827 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Caliber Collision is better than 73% of auto body shops.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Caliber Collision is better than 61% of auto body shops.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Caliber Collision is better than 90% of auto body shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Caliber Collision is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Caliber Collision is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Caliber Collision is better than 100% of auto body shops.A
100

Reviews for your job

Customers hired Caliber Collision for 8 kinds of job.

Caliber Collision for body & trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.215
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.72
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Body & Trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#87 / 93
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 215 Google reviews tagged “Body & Trim” · showing 40

Mattie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Dealing with caliber collision after my accident was stress free and they did an excellent job restoring my vehicle!

Great pricePaintingBody & Trim
SusyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

2nd time to Caliber Collision and even though it’s not fun getting in a wreck they make it as painless as possible. Excellent work, car looks like new. Great staff.

Reasonable priceBody & Trim
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Coordination between Caliber, USAA and Enterprise Rental was exceptional as well as frequent updates on progress of repair

Reasonable priceBody & Trim
GeralynLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ramsey kept me well informed of each step in the repair process and work was completed ahead of schedule. Car looked great! Getting the rental car and returning was very convenient. Hope we never have another accident but, if we do, Caliber Collision will be doing the repairs@

Reasonable priceBody & Trim
Cameron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had an outstanding experience from start to finish. The team kept me fully updated throughout the entire process, and their communication was top-notch. A huge thank you to Ramsey, Nick, Zach, and Maddi for the exceptional support!

Great priceTiresSteering & suspension repairPainting
OLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They're professional, friendly and helpful.

Reasonable priceBody & Trim
Dan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

A great experience. Helpful and they always answered the phone!

Great priceBody & Trim
AshLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Highly, highly recommend!!! I cannot say enough about how amazing the people here are. They kept me informed every step of the way. They even went out of their way to help me with an issue with my rental. They were patient, kind, and did amazing work. My car was cleaned inside and outwhich was unexpected. Definitely sent back to me in top tier condition.

Body & TrimPainting
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a very positive experience with Caliber Collision. The entire process was seamless, and my car looks brand new. They did not recommend or perform any unnecessary work, and they coordinated well with my insurance company, which made everything much simpler. They were transparent about price upfront, and their…

Reasonable priceTiresSteering & suspension repairPainting
Tom8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Done on time and looked great.

Reasonable priceBody & Trim
JenniferLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I can’t say enough great things about this location. From start to finish it was an amazing experience. The staff was friendly and helpful. They made sure to keep me updated on my vehicle throughout the whole process, and the repairs were completed very quickly. I Would 100% recommend this company and use it again for any future needs.

PaintingBody & Trim
CynthiaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent! Have used them twice, will be first choice if needed again.

Body & Trim
Jeff7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a great experience with Caliber. From the front desk (Lisa) to the management of the repair (Vaesch & Ramzy), it was an enjoyable experience. Despite an absolutely horrible coordinatation with Safeco Insurance/Liberty Mutual, Caliber was competent and responsive. Safeco/Liberty avoided returning calls and…

Reasonable pricePaintingBody & Trim
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am up in Fishers area visiting family, on my drive here I lost a bolt from my scrape plate under my car, and it started dragging. I googled for a nearby place to quickly fix before I have to drive home, and Caliber had the best ratings. I called, they got me in same day, fixed in less than 10 minutes, and were so kind and helpful. Thank you!!

Great priceBody & Trim
JeffLocal Guide · 144 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Best repairs around and a national network should you move. Can not beat them for quality!

Body & Trim
Steven4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The team at Technology Drive in Fishers did an awesome job! Great service, they own their work and it is quality work.

Reasonable priceTiresSteering & suspension repairPainting
BradLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The Caliber Fishers- Technology Ln location has pulled together a really good team. Because I have an aluminum body F-150, I was directed to this location, bypassing three other Caliber locations that are .5 mile, 2.5 miles and 6.0 miles from our home. Glad it worked out that way. It was skillfully evaluated by…

Customer photo from Brad's review
Reasonable pricePaintingBody & Trim
Kaela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Hassle free experience. I was in and out quickly and I was even able to leave my rental with them instead of making an extra trip.

Great pricePaintingBody & Trim
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

They did an amazing job! I always knew what the status of my car's repair were. I also found out the my car has a chrome package... that was news to me because It didn't have chrome in places that it was supposed to have it and that I paid for. Thank to my shady dealership (in texas).

Reasonable pricePaintingBody & Trim
CowboyLocal Guide · 382 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The work done was done as promised on time, and the quality of the work was excellent. The staff was friendly, courteous, thorough, and professional. I was kept up to date throughout the repair process, and my truck looks like new. I wouldn't hesitate to have them work on my vehicle again if needed!

Customer photo from Cowboy's review
Body & TrimPainting+ Punctuality+ Quality+ Professionalism
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Noah kept me updated on the progress of my car and was very knowledgeable and polite.

Reasonable priceTiresBody & Trim
Stacy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great team! Highly recommend this location for any car repair needs. Zac is great and Mindy was extremely helpful. :)

Body & Trim
Denise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Did a quick and great repair! Larry was my contact, he was great!

Reasonable priceBody & Trim
joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very satisfied very good collision place. Ask for Noah. He will treat you very good!!

Great pricePaintingBody & Trim
JoshLocal Guide · 127 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Looks like it did before the accident.

Reasonable priceBody & Trim
Katy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

So impressed with the team at Caliber. Stellar communication from front office to point person on my car. Loved the continued updates via text about the status and the ease of working with their preferred rental vendor. Will absolutely be utilizing them if needed in future!

PaintingBody & Trim
RobLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★

⭐ 1 Star – Would not recommend My experience with Caliber Collision was extremely frustrating and disappointing. What should have been a straightforward front-end repair turned into a 2+ month ordeal. After the initial fix, I had to bring my vehicle back twice because the problem wasn’t resolved. They kept…

TiresSteering & suspension repairPainting
Josh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had an excellent experience with Caliber Collision. They did an outstanding job on my vehicle and kept everything smooth and professional from start to finish. The work was done right and on time, and the car looks great! I also want to specifically shout out Amber at the front desk as she was excellent. Super…

PaintingBody & Trim
Ryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Caliber collision did a great job on my repairs, washed the outside of the car, and even vacuumed the mats and seats, all completed before the scheduled completion date. The vacuuming was not expected, but a great testament to their customer service.

Body & Trim
Whitney12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The Caliber Collision shop in Fishers, IN was outstanding! They do incredible work and are honest and efficient. They worked seamless with my insurance company, so I didn't have to play "the middle man". It was so nice to receive a phone call about twice a week keeping me informed of the progress. I highly recommend Caliber Collision in Fishers, IN!

Reasonable priceBody & Trim
HeatherLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

We were unsatisfied and will avoid Caliber Collision in the future for many reasons. Scheduling a 2 week appointment and then threatening holding our vehicle for 3 months because of a back-ordered part is unacceptable. Caliber knew the back-ordered part was part of the repair when the appointment was made. Our car…

PaintingBody & Trim
TimLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

After a deer strike in the middle of nowhere, I was concerned that my newish SUV would never be the same. The entire front end of the vehicle was demolished. Past experience had me worried that I'd always have a slight problem with the way the vehicle handled after a collision. Imagine the shock I had when I drove…

Steering & suspension repairPaintingElectrical
Alexander5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The work done on my vehicle was incredible and the ease of getting a rental and returning it due to their relationship with enterprise made life so much easier. Also Mindy up front was so kind and informative of the process. They were also flexible when I ended up running late on a Friday to pick up my car. Thank you

Not sureBody & Trim
Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The team was very respectful and really care about their customers. My F150 Limited was badly damaged and USAA was difficult to work with. Amber and the team have a lot of experience and were great helping me through the nightmare! There team of mechanics went out of there way to help as well. I highly recommend this team

Great priceBody & Trim
Robert35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We have used Caliber several times when needed. They have won our loyalty each time.

Reasonable priceBody & Trim
Troy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great work, friendly service.

PaintingBody & Trim
ElizabethLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Zac was great with communication and making sure all my questions were answered. Above and beyond expectations

Great priceBody & Trim
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My car needed repair after being rear-ended, and it was completed in a week. I was amazed! Zach was my rep, and he kept me informed throughout the process.

Not surePaintingBody & Trim
Dionne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing quality, great to work with.

Great pricePaintingBody & Trim
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was extremely pleased with the service, to my car and me provided by the manager, Larry, the two receptionists, and the specialist who worked on my car. I highly recommend Caliber Collision.

Not sureBody & Trim

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 50%Overpriced 0%Not sure 8%

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