Experts Reviews · Company report
Caliber Collision logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%61+14.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Caliber Collision

Fishers, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 123 auto body shops · 4.7★ from 827 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Caliber Collision is better than 73% of auto body shops.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Caliber Collision is better than 61% of auto body shops.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Caliber Collision is better than 90% of auto body shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Caliber Collision is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Caliber Collision is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Caliber Collision is better than 100% of auto body shops.A
100

Reviews for your job

Customers hired Caliber Collision for 8 kinds of job.

Caliber Collision for painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.148
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.74
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#80 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 148 Google reviews tagged “Painting” · showing 40

Hassan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Customer service was great and the quality

Reasonable pricePainting
Mattie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Dealing with caliber collision after my accident was stress free and they did an excellent job restoring my vehicle!

Great pricePaintingBody & Trim
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great work! Friendly and informative staff. Highly recommend!

Great pricePainting
Addison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Completed the car a week early and even found some flaws with the airbag sensors when someone else repaired them wrong. Noah is excellent!

Reasonable pricePainting
Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I couldn’t be happier with the work done by the guys from Caliber Collision on Technology Lane on my Mustang. After having to deal with an accident and the repair process, they made the whole experience as smooth as possible, and the final result exceeded my expectations. The car looks amazing! I especially want to…

TiresSteering & suspension repairPainting
Cameron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had an outstanding experience from start to finish. The team kept me fully updated throughout the entire process, and their communication was top-notch. A huge thank you to Ramsey, Nick, Zach, and Maddi for the exceptional support!

Great priceTiresSteering & suspension repairPainting
Vince17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome job. Will use them again

Painting
Sara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Caliber Collision on Technology Lane in Fishers, IN, did an exemplary job of repairing the paint problems with my car in a professional, efficient manner. I definitely recommend them!

Not surePainting
AshLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Highly, highly recommend!!! I cannot say enough about how amazing the people here are. They kept me informed every step of the way. They even went out of their way to help me with an issue with my rental. They were patient, kind, and did amazing work. My car was cleaned inside and outwhich was unexpected. Definitely sent back to me in top tier condition.

Body & TrimPainting
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a very positive experience with Caliber Collision. The entire process was seamless, and my car looks brand new. They did not recommend or perform any unnecessary work, and they coordinated well with my insurance company, which made everything much simpler. They were transparent about price upfront, and their…

Reasonable priceTiresSteering & suspension repairPainting
JenniferLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I can’t say enough great things about this location. From start to finish it was an amazing experience. The staff was friendly and helpful. They made sure to keep me updated on my vehicle throughout the whole process, and the repairs were completed very quickly. I Would 100% recommend this company and use it again for any future needs.

PaintingBody & Trim
Thomas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Mindi is awesome and was super helpful getting me squared away. Larry is the man and does amazing work with vehicles. I have now taken two cars to this shop.

Painting
OmarLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This Caliber Collision location did an excellent job repairing my car, with great customer service. Vache, Amber, and the entire team were professional, communicated well, and went above and beyond to ensure my car was repaired properly.

Reasonable priceSteering & suspension repairPaintingAuto engine diagnostic
Jeff7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a great experience with Caliber. From the front desk (Lisa) to the management of the repair (Vaesch & Ramzy), it was an enjoyable experience. Despite an absolutely horrible coordinatation with Safeco Insurance/Liberty Mutual, Caliber was competent and responsive. Safeco/Liberty avoided returning calls and…

Reasonable pricePaintingBody & Trim
Steven4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The team at Technology Drive in Fishers did an awesome job! Great service, they own their work and it is quality work.

Reasonable priceTiresSteering & suspension repairPainting
BradLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The Caliber Fishers- Technology Ln location has pulled together a really good team. Because I have an aluminum body F-150, I was directed to this location, bypassing three other Caliber locations that are .5 mile, 2.5 miles and 6.0 miles from our home. Glad it worked out that way. It was skillfully evaluated by…

Customer photo from Brad's review
Reasonable pricePaintingBody & Trim
Kaela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Hassle free experience. I was in and out quickly and I was even able to leave my rental with them instead of making an extra trip.

Great pricePaintingBody & Trim
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

They did an amazing job! I always knew what the status of my car's repair were. I also found out the my car has a chrome package... that was news to me because It didn't have chrome in places that it was supposed to have it and that I paid for. Thank to my shady dealership (in texas).

Reasonable pricePaintingBody & Trim
CowboyLocal Guide · 382 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The work done was done as promised on time, and the quality of the work was excellent. The staff was friendly, courteous, thorough, and professional. I was kept up to date throughout the repair process, and my truck looks like new. I wouldn't hesitate to have them work on my vehicle again if needed!

Customer photo from Cowboy's review
Body & TrimPainting+ Punctuality+ Quality+ Professionalism
Francisco5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

All the experience was great they did good

Reasonable pricePainting
Griffin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

From start to finish with my repair process, Caliber Collision and team made the process seamless. Robin is an absolute gem who constantly kept in touch with me throughout the entire process of my car repair, and helped me out more than I could ever imagine or have had. Noah is an amazing mechanic, and Mindy has the…

Great priceTiresSteering & suspension repairPainting
Darek2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Efficient, professional, fantastic place to have your vehicle fixed

Reasonable pricePainting
joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very satisfied very good collision place. Ask for Noah. He will treat you very good!!

Great pricePaintingBody & Trim
Thadd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Zac was awesome and I was so pleased with how new my car looked when I got it back. Would definitely recommend!

Reasonable pricePainting
Katy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

So impressed with the team at Caliber. Stellar communication from front office to point person on my car. Loved the continued updates via text about the status and the ease of working with their preferred rental vendor. Will absolutely be utilizing them if needed in future!

PaintingBody & Trim
RobLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★

⭐ 1 Star – Would not recommend My experience with Caliber Collision was extremely frustrating and disappointing. What should have been a straightforward front-end repair turned into a 2+ month ordeal. After the initial fix, I had to bring my vehicle back twice because the problem wasn’t resolved. They kept…

TiresSteering & suspension repairPainting
CeliaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I will recommend Caliber Collision in Fishers to my friends and Family. They were Professional and did an amazing job repairing my car.

Reasonable priceTiresSteering & suspension repairPainting
Martin19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent customer service and communication. Work completed on time and like new

Painting
Josh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had an excellent experience with Caliber Collision. They did an outstanding job on my vehicle and kept everything smooth and professional from start to finish. The work was done right and on time, and the car looks great! I also want to specifically shout out Amber at the front desk as she was excellent. Super…

PaintingBody & Trim
HeatherLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

We were unsatisfied and will avoid Caliber Collision in the future for many reasons. Scheduling a 2 week appointment and then threatening holding our vehicle for 3 months because of a back-ordered part is unacceptable. Caliber knew the back-ordered part was part of the repair when the appointment was made. Our car…

PaintingBody & Trim
TimLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

After a deer strike in the middle of nowhere, I was concerned that my newish SUV would never be the same. The entire front end of the vehicle was demolished. Past experience had me worried that I'd always have a slight problem with the way the vehicle handled after a collision. Imagine the shock I had when I drove…

Steering & suspension repairPaintingElectrical
Troy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great work, friendly service.

PaintingBody & Trim
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My car needed repair after being rear-ended, and it was completed in a week. I was amazed! Zach was my rep, and he kept me informed throughout the process.

Not surePaintingBody & Trim
Dionne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing quality, great to work with.

Great pricePaintingBody & Trim
BryanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Exceptional Experience A+++. Larry and Amber worked to take in our family’s accessible van the same day as the accident and worked tirelessly to return our vehicle to us as promptly as possible. The quality of workmanship was also exceptional with a high attention to detail. Hands down one of the best customer service experiences I’ve ever had.

Steering & suspension repairPaintingAuto engine diagnostic
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had an excellent experience at Caliber after an unfortunate incident in our family car. Thankful for the quick service and great communication.

Great pricePaintingBody & Trim
Prabhjot1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Noah H was unprofessional and unresponsive about the status of my vehicle repair over the course of multiple weeks via their own website/app portal. When I went to pick up the car, Caliber Collision scratched the inside of my trunk and refused to fix it until I said I had photos of the trunk prior to drop off. The…

PaintingBody & Trim
RoyceLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I so appreciate the great job that was done on my car. When I went to go pick my car up I felt like I was getting in a new car. Never look like I had any damage to my car I would definitely give them a 10 star.

Great pricePainting
Eddie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

zack had great customer service - kept me informed along the way ! work was great as well

Great pricePaintingBatteryOil change
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Timely and excellent work!

Great pricePainting

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 50%Overpriced 0%Not sure 8%

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