Experts Reviews · Company report
Caliber Collision logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%61+14.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Caliber Collision

Fishers, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 123 auto body shops · 4.7★ from 827 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Caliber Collision is better than 73% of auto body shops.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Caliber Collision is better than 61% of auto body shops.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Caliber Collision is better than 90% of auto body shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Caliber Collision is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Caliber Collision is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Caliber Collision is better than 100% of auto body shops.A
100

Reviews for your job

Customers hired Caliber Collision for 8 kinds of job.

Caliber Collision for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.57
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Steering & suspension repair”

Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I couldn’t be happier with the work done by the guys from Caliber Collision on Technology Lane on my Mustang. After having to deal with an accident and the repair process, they made the whole experience as smooth as possible, and the final result exceeded my expectations. The car looks amazing! I especially want to…

TiresSteering & suspension repairPainting
Cameron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had an outstanding experience from start to finish. The team kept me fully updated throughout the entire process, and their communication was top-notch. A huge thank you to Ramsey, Nick, Zach, and Maddi for the exceptional support!

Great priceTiresSteering & suspension repairPainting
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a very positive experience with Caliber Collision. The entire process was seamless, and my car looks brand new. They did not recommend or perform any unnecessary work, and they coordinated well with my insurance company, which made everything much simpler. They were transparent about price upfront, and their…

Reasonable priceTiresSteering & suspension repairPainting
OmarLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This Caliber Collision location did an excellent job repairing my car, with great customer service. Vache, Amber, and the entire team were professional, communicated well, and went above and beyond to ensure my car was repaired properly.

Reasonable priceSteering & suspension repairPaintingAuto engine diagnostic
Steven4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The team at Technology Drive in Fishers did an awesome job! Great service, they own their work and it is quality work.

Reasonable priceTiresSteering & suspension repairPainting
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service!

Steering & suspension repair
Griffin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

From start to finish with my repair process, Caliber Collision and team made the process seamless. Robin is an absolute gem who constantly kept in touch with me throughout the entire process of my car repair, and helped me out more than I could ever imagine or have had. Noah is an amazing mechanic, and Mindy has the…

Great priceTiresSteering & suspension repairPainting
RobLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★

⭐ 1 Star – Would not recommend My experience with Caliber Collision was extremely frustrating and disappointing. What should have been a straightforward front-end repair turned into a 2+ month ordeal. After the initial fix, I had to bring my vehicle back twice because the problem wasn’t resolved. They kept…

TiresSteering & suspension repairPainting
CeliaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I will recommend Caliber Collision in Fishers to my friends and Family. They were Professional and did an amazing job repairing my car.

Reasonable priceTiresSteering & suspension repairPainting
TimLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

After a deer strike in the middle of nowhere, I was concerned that my newish SUV would never be the same. The entire front end of the vehicle was demolished. Past experience had me worried that I'd always have a slight problem with the way the vehicle handled after a collision. Imagine the shock I had when I drove…

Steering & suspension repairPaintingElectrical
BryanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Exceptional Experience A+++. Larry and Amber worked to take in our family’s accessible van the same day as the accident and worked tirelessly to return our vehicle to us as promptly as possible. The quality of workmanship was also exceptional with a high attention to detail. Hands down one of the best customer service experiences I’ve ever had.

Steering & suspension repairPaintingAuto engine diagnostic
Erin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brandon and Erik helped me thru every step of the process. Great communication. Services completed ahead of schedule!

Body & TrimSteering & suspension repairTires
Joshua2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Caliber is a great place to have your vehicle worked on. And this location has some of the best technicians in the area. I highly recommend their services.

Auto engine diagnosticPaintingSteering & suspension repair
Jennifer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Regular communication on status of repairs. Workmanship was great. Took care of one little door latch issue quickly. Friendly staff. Recommended

Body & TrimPaintingSteering & suspension repair
Jamie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I can’t say enough about the crew at caliber collision. They were responsive, supportive, communicative, and they did an amazing job on my Ford Explorer as it was a big rebuild. Special thanks to Jacquelyn as she was amazing throughout the process!!!!

Body & TrimPaintingSteering & suspension repair
Kristina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

I hit a deer on January 22, 2022…It is now June 16th, 2022. I have been told so many times my vehicle is almost done. I can not even begin to explain the hell that I have endured dealing with this place. Since the beginning of May I have been told it was “almost done”. Part after part after part they have said is…

Body & TrimCarburetor cleaningPainting
Courtney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

This Caliber is awful, I will never recommend them to anyone I know. I got in an accident on June 6th and still don’t have my car back, it is now August 11th. They told me it would be done multiple different times and never was. Their communication skills are not very impressive. They tried putting after market…

Body & TrimAir conditioningElectrical− Punctuality− Quality
michaelLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Had bumper repaired and painted on our Verano. Work turned out great. Tiffany and all the employees we encountered were great. Tiffany kept us apprised of the progress of work. It was seamless!

Body & TrimAuto engine diagnosticPainting
April3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful communication, excellent work, car returned early!

Body & TrimPaintingSteering & suspension repair+ Quality+ Professionalism
Sean12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

For someone who expects perfection, Caliber Collision surprised me by delivering just that... 💯 Perfect work... Paint, body, other... 💯 Perfect... Friendly & accommodating staff... Work performed ahead of Schedule... 💯 SATISFACTION...

Body & TrimPaintingSteering & suspension repair
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They listened and took care of all my questions.

Auto engine diagnosticPaintingSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Our truck was hit while parked and had a lot of damage. We took it to Caliber Collision and they were very detailed into looking at the damage and didn't accept cheap parts to just replace on the vehicle. David was very helpful and knowledgeable through out the process and always kept us updated. He made a not so fun situation, better.

Body & TrimSteering & suspension repair+ Professionalism
Jai7 months ago★★★★★

Rating only, no written review.

Great priceSteering & suspension repair
Doug8 months ago★★★★

Rating only, no written review.

Reasonable priceTiresSteering & suspension repairPainting
Mich1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Body & TrimAuto engine diagnosticSteering & suspension repair
MatthewLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Body & TrimPaintingSteering & suspension repair
Bernadette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Body & TrimPaintingSteering & suspension repair
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Body & TrimPaintingSteering & suspension repair
Pam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Body & TrimPaintingSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Body & TrimElectricalExhaust+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 50%Overpriced 0%Not sure 8%

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