Experts Reviews · Company report
Caliber Collision logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Caliber Collision

Fishers, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 123 auto body shops · 4.8★ from 514 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Caliber Collision is better than 86% of auto body shops.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Caliber Collision is better than 77% of auto body shops.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Caliber Collision is better than 84% of auto body shops.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Caliber Collision is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Caliber Collision is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Caliber Collision is better than 100% of auto body shops.A
100

Reviews for your job

Customers hired Caliber Collision for 8 kinds of job.

Caliber Collision for body & trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.192
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Body & Trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 93
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 192 Google reviews tagged “Body & Trim” · showing 60

Jaym12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Got my car back in perfect shape and even a touch early. Great service. Nice place!

Not surePaintingBody & Trim
RizwanLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional and satisfactory work

Great priceBody & Trim
Mark10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I appreciated getting text updates regarding the progress of the work on our vehicle along wih the estimated completion date.

Reasonable pricePaintingBody & Trim
Dustin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I got my car back in the same condition that I bought it brandnew and this was after it getting $6000 worth of damage from hitting a deer! They kept me updated all the time and if the pick up date changed they always kept me informed the entire way! They even gave it a nice wash inside and out when they gave it…

Reasonable pricePaintingBody & Trim
MikeLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kept me updated through out the repair process and completed the repair in the time promised.

Reasonable priceBody & Trim
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful service in all aspects of Caliber Collision!

Reasonable pricePaintingBody & Trim
Sheree5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was kept updated on a daily basis and got the car back even before they promised!

Great pricePaintingBody & Trim
DarrenLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Repaired my vehicle to original condition. Asia was great at communicating updates, and they coordinated with Progressive seamlessly. Thank you!

Customer photo from Darren's reviewCustomer photo from Darren's review
Reasonable pricePaintingBody & Trim
Shona11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Asia at Caliber Collision was awesome. Very professional and great at keeping me informed as to the status of my repair. They do amazing work!

Reasonable pricePaintingBody & Trim
Linda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great shop to get repair work completed. Very thorough and kept me updated every step of the way. Highly recommend.

Reasonable priceBody & Trim
JuliaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I didn’t know about this place prior to my vehicle being damaged. The insurance company of the person who hit my vehicle had this listed as a location I could take my car to get repaired. The 2 women in the front office that helped me during drop off and pick up were very kind and knowledgeable! The repair was…

PaintingBody & Trim
TrentLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Awesome service!

Body & Trim
Bill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hey Everyone: This is Bill Hayes from The Flying Toasters. I have had the honor and pleasure of performing in Indy and regionally for the past 21 years with this band. Unfortunately, drumming and singing seems to come easier to me than driving... This is where Caleb and the Oh-So-Talented Team at Caliber Collision…

Great priceBody & Trim
AnnaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was involved in a minor hit and run. I’d had Caliber do some work on my vehicle in the past and had been pleased, so I went back there for this work. Communication was great, drop off and pick up were smooth and easy. Enterprise brought me a rental car and let me drop it off there when the work was complete. Great…

Reasonable pricePaintingBody & Trim
celeste2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing. Great communication, great customer service and great work.

Great priceTiresPaintingBody & Trim
PAULA5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great customer service and my vehicle looked brand new again. I definitely recommend. Caleb was great to work with.

Reasonable pricePaintingBody & Trim
Cyd4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I strongly recommend

Not sureBody & Trim
Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience. The staff were informative and helpful throughout. I went with this company since they were listed on my insurance website as a preferred repair shop. I am glad I did.

Great priceBody & Trim
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Would highly recommend Caliber! Caleb was a pleasure to work with, very knowledgeable and friendly. I went in for an estimate, not expecting to get the repair done same day, but Caleb said it would likely be a simple job, so took my car back immediately and got it done. Very reasonable pricing too!

Great priceBody & Trim
Curtis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great experience from communication to the quality and timeliness of the work completed.

Great priceBody & Trim
DocLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Always do a thorough professional job

Reasonable pricePaintingBody & Trim
JanieLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Calibers is absolutely wonderful. The car looks new again. Fantastic staff. I wouldn't take my car anywhere else. Highly recommend them.

Not surePaintingBody & Trim
Sandy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I wouldn’t want anyone else taking care of my car. They did a wonderful job!

Reasonable priceBody & Trim
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an amazing experience at Caliber Collision! The customer service was excellent! The communication throughout the process was great! I highly recommend them!

Great priceBody & Trim
Alicia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Nothing but impressed. Caleb did a great job of communicating and Daniel was always able to find and give quick answers. The rental car process was smooth. My car looks brand new again!!

PaintingBody & Trim
Shelley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and polite. Timely repair and great communication throughout the process.

Not surePaintingBody & Trim
oumyLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Really good customer care

Reasonable priceBody & Trim
Becky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellence communication and service done by Caleb. Would highly recommend this to anyone who needs bodywork done.

Body & Trim
ChessaLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've been to caliber a couple times now, over the years. "other drivers" are terrible. what I like best about this chain is that the employees are problem solvers. they really are like project managers coordinating everything on your behalf and minimizing the lift on your end. while having to get your car fixed…

Reasonable pricePaintingBody & Trim
Grant4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

There’s a reason Caliber Collision has such a high reputation. While they are a big brand name they hold high morals and values. If you go to the location in Fishers ask for Asia! She will make sure that you get the best deal possible and will explain everything in detail so you know you aren’t getting taken advantage of. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Great priceBody & Trim
Gage6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have used this Caliber Collision location to repair my vehicle twice, everything came out amazing both times. Kelsea is amazing, she very professional and extremely knowledgeable of vehicles, she explained the process of the repair, insurance process, etc. well and kept me informed. The same goes for the…

Customer photo from Gage's review
Body & Trim
BryantLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service and follow up. The work that was completed was excellent. This was our third time using Caleb and the team. They were very polite and professional. I would highly recommend Caliber.

Body & TrimPainting
AmberLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent customer service! They kept us informed of the repairs throughout the process and our vehicle was ready earlier than expected. Great quality work! Highly recommend for any type of repair big or small.

Body & TrimPainting+ Punctuality+ Quality+ Professionalism
Leslie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Awesome sxperience.

Body & Trim
MaddieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Caliber Collision and their team, including Caleb, are fantastic. They communicated very well with our insurance company and kept us informed on the progress of our repairs. They also were able to quickly fix the windshield so I could drive until I was able to drop it off. Caliber was able and willing to drop me off…

Body & TrimPainting
Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Repairs was done well before expected.

Body & Trim+ Punctuality+ Quality+ Professionalism
Sue7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience and very happy with the quick service.

Body & Trim
Kristie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

With not being from the area and having terrible luck with cars, I’m always worried about who to trust when needing repairs. Since the second I walked through the door to hand over my keys, trust was not an issue. Everything was scheduled, everything was organized and taken care of prior to my arrival. The…

Body & TrimPaintingService not listed
Anne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So thankful for Caleb and the team! My daughter had a minor car accident, which resulted in significant damage. They did an amazing job and the car was very well taken care of. They were professional and the communication was top notch. I received updates regularly and it was done before expected. I’d absolutely use them again!

Customer photo from Anne's review
Body & TrimPaintingService not listed
JoelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional service every step of the way. Great body work. Highly recommend.

Body & Trim
AndrewLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent repair work. Vehicle looks like new. Very good service.

Body & Trim
Nikita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional - Knowledgeable - Friendly and Timely Service: Highly Recommend this Bodyshop who wants to fix their car first time the right way - reach out to Caleb Evans and he will make sure you are in good hands! Thank you guys -

Body & TrimAuto engine diagnosticPainting
Max9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were courteous, communicate well, and did excellent work. I definitely recommend them.

Body & TrimPainting
RodLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Exemplary service and craftsmanship. They keep you apprised through every stage of the repair process, and their customer service is first rate. Shout-out to Andy for his kindness and professionalism. Make this your go-to spot for repairs and replacements.

Body & TrimPainting
LaTasha14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My service man Andy was awesome. He was so professional and made sure my repairs went smoothly.

Body & TrimPaintingTires
BLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I chose Caliber based on their good reviews and they did not disappoint so I will add another 5 stars. I appreciate the constant contact kept throughout the process. Thank you Caleb and Caliber for repairing the door to my new car and returning it in the shape I bought it in.

Body & TrimPainting
Diana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Caliber Collision provides the most thorough , efficient. and highest quality Collision Repair Service. Andy and team are definitely experts in Collision repair. Honest, direct communication throughout the entire process! THE BEST!!

Body & TrimElectricalPainting
ken16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rear bumper repair was flawless. Great service. Completed ahead of schedule.

Body & TrimPainting
Angie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful experience. Great customer service and excellent work.

Body & Trim
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Went here to replace rear bumper and have some frame work done on my car. Andy was very helpful and communicative throughout the whole process. My repair was completed a week after the estimated date but I would still definitely recommend this shop. The car looks just as good as before any accident. Fast, reliable and good service. 5/5

Body & Trim
Cire2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work

Body & Trim
Stefanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

I took my vehicle in after being side-swiped, and Caliber Collision was one of the at-fault's insurance's "approved" vendors. They fixed up my car just fine and were excellent with their communication. The staff were very friendly and considerate. However, when my car was returned to me, they used a very oily and…

Body & TrimPainting
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Repairs were completed on time with timely updates throughout the process.

Body & Trim
Tyler6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Caleb was fantastic!! Very, very happy with our experience. Always communicating with us and always professional. Recommend.

Body & TrimAuto engine diagnosticPainting
Suzie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding work and customer service

Body & TrimPainting
William10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service. First - received a complimentary ride home when I dropped the vehicle. Then - great progress updates via text and website. Finally - all work done on time as promised. I will return for any future work and will recommend Caliber to all my friends and family.

Body & Trim
Yang4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, very professional staff, highly recommended!

Body & Trim
Jejuan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service! The only place I go to. Ask for Caleb. It’s a great team.

Body & Trim
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Man this shop is great!!! Caleb had my car after a very unfortunate event. Began with Nov completion ended up being done in 10 days!!! Couldn’t have asked for better. The head GM even reached out after to see how my experience was. Great job Caliber!!!

Body & TrimPainting
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ask for “Awesome Andy!” Andy will take excellent care of you & your vehicle!!👍🏾💯

Body & TrimPainting

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 59%Overpriced 0%Not sure 10%

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