How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Momentum penalty91−0.9Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORECaliber Collision
Nampa, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #536Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 689 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Caliber Collision for 8 kinds of job.
Caliber Collision for body & trim
Clear ✕All 195 Google reviews tagged “Body & Trim” · showing 120
I had a 5-star experience with Cody the moment I walked in. The entire staff was welcoming, the initial sign in with Shelby made the whole process very easy, and I left feeling very satisfied with their resolution and follow up. Excellent service. They explained every step in plain language and made a stressful…
They did a great job and in a timely fashion. Kept me informed along the way.
Got in a small rear end accident out of state. Caliber collision was an excellent place to get auto body work done. I’m extremely satisfied with the communication, results, and overall look of my vehicle. The back part of my car looks better than when I first got it from the dealership!
Shelby and the staff were great! I was kept informed about my car and the environment there is positive and very helpful. I would totally recommend Caliber Collision in Nampa to anyone who needs it.
I highly recommend Caliber Collision. My Service Technician was Shelby and she was fantastic! She kept me informed every step of the way so I knew what to expect. My vehicle was ready several days sooner than what was quoted and it looked good as new when I got it back. Thank you Caliber Collision, and especially - thank you Shelby👍☺️
Great service!
Was in accident and Calibur Collision came and rescued us again. My Rav4 looks brand new where I was hit. These are highly professional and friendly people.
Shelby is highly recommended if you need any body work done on your vehicle AAA+ will use this company again.
Excellent customer service and office staff . They quickly got my car in and fix in a timely manner.
Caliber Collision does a excellent job quik, friendly and professional left my truck looking new.
Knowledgeable and professional staff did a great job restoring my truck back to like new condition after significant front end damage. Regular status updates and estimates for time to repair were spot on, definitely recommend and will use for any future repair needs
Got a scrach on my car (passenger front door), out of pocket damage for me. Took it to Caliber Collision for my estimate because of the positive reviews, they told me $2,200 to fix it. I have photos to post but Google isn't letting me. (I'll work on that) The scrach had a small dent, but was not severe. The list…
Top notch service delivered alongside top notch repairs! My vehicle looks like new! Perfect paint match, emblem reattached with care and level! Shelby treated me and my vehicle with personal care and attention to detail. Caliber specifically asked what is important to me, and kept me informed along the way. Caliber…
Shelby was absolutely amazing with everything! The communication was amazing also I knew everything that was happening with my car! It was also done very fast and I’m beyond happy with it!!
Highly recommend. Got into a collision a couple months ago and Caliber Collision did an amazing job repairing my truck!
They kept me informed of each step of repairs and my car was done well before their initial estimate.
These guys really went above and beyond any of my expectations when I needed my car worked on. They were tentive to my needs and had excellent communication, worked fast but detailed, they said my car would be done by thr 6th but had it finished first thing on the 4th. Very fair price for the work they did. 10/10.
My partner was in a small accident. We had to have the driver side doors and quarter panels replaced. They did the job fast and it looks great
Fantastic job by the team! You can’t even tell the car was in an accident, the bumper and filler look brand new. The detailing was flawless. Couldn’t be happier!
got my car fixed quickly, very communicative during the repair process. Also returned the car incredibly clean. def recommend
Great job in a timely manner.
I'm nothing but astonished with the amazing work that has been done. And I'm very grateful with how kind and nice everybody was. Definitely recommend the shop if you're looking for a good quality job done.
2 year follow-up. Had a front bumper repaired from a minor parking lot collision. Poor workmanship and lack of accountability when asked to address the issues. Many fasteners were either loose and fell out or were never installed to begin with. Would recommend going elsewhere in town for auto body services.
The back of my car was dented from someone backing into it. Caliber Collision was quick to evaluate the damage on my car and schedule the repair to begin two days later. They explained the repair process and kept me updated on the progress via text messages. They even finished the repairs several days before it was…
Caliber collision in Nampa was fast, thorough and efficient with my repair. I’m amazed that they were able to complete the work in one day, then delivered car to my home! I highly recommend them!
The entire process was easy and professional. Shelby was as great at communicated the process and answering my questions. She anticipated my needs and made sure I was aware of all options. I don’t want to get more repair work— but if I do, I’m going back here. They worked so well my my insurance and the rental care company.
They fixed my truck back to new and kept me informed all along the way. Kayla was great!
Great service and awesome communication. Very happy with the repairs. Thank you
I was involved in a no fault accident recently and had no clue how to navigate the incident. My insurance referred me to caliber collision off of 3rd street in nampa. My service advisor Shelby Carleton made my experience so painless and stress free. I had constant updates throughout the process and had my vehicle…
Great staff! Iv had the pleasure of working with them more then once over the years and they are always my pick for estimations, insurance claims etc. was not expecting my car to also get cleaned!! Yay!
This is my second time coming to caliber and they always take good care of me, fixed my car super quick and looks like nothing ever happened. They kept me updated on everything that was going on and got the job done before the estimated date! If you’re looking for a shop this is the one
They work fast, keep you informed and customer service is great!
It was so easy. I took my Camry in for repairs after an accident. They explained everything very thoroughly. Then they did the inspection and timeline for repairs. They texted me with the progress every day. They called to make sure I didn’t have any concerns. They called about a part that had to be substituted. It…
Great work and they kept us well informed of the progress of our vehicle. Great staff.
I really like Caliber Collision on 3rd Avenue in Nampa. They got my car repaired before they predicted and they had a couple of hiccups and still got it completely taken care of! My car looks brand new and drive awesome. If you need your car fixed, this is the place. Kayla updates me every week and was great to deal…
Had some body work done that took just about a month. When I went to pick up (a week earlier than quoted), Kayla and I went to check out the body work. Had a couple cosmetic flaws that were over looked. She had her manager come look at it and they were very polite, professional and reassured me that correcting the…
I had pleasant and speedy repair process throughout with Caliber Collision. I was kept informed throughout the process and Kayla was awesome to work with!!
Caliber is phenomenal!
I've had work done at this shop twice now and both times I've had an excellent experience with the staff. They were always courteous and they kept me up to date on what was going on with my vehicle during the entire process. I do highly recommend this shop.
I was so impressed with all the people I spoke with here. They did a great job on my car. I would definitely recommend them!
they were very friendly and kept me informed of their progress. The car looks like new
Very helpful and friendly staff.
Reasonable pricing compared to other detail shops in area, fantastic communication,, great job done & Shelby is very kind and detailed oriented
Everything was done professionally and promptly. They coordinated very well with our insurance company, so there wasn't much for us to do.
Excellent!
Great work!
Very good service. I would highly recommend
Excellent customer service. Weekly updates or when anything changes. Any questions or concerns Shelby answered them in a timely manner. My Toyota Tacoma had the whole left side wrecked in so I thought for sure it would be there for a while. I was excited when they had it done a whole week and three days early. It…
They did a wonderful job car looks perfect. Runs great, and they did it in a record amount of time.
Excellent crew, great communication and splendid work.
Very professional and knowledgeable
This is the 3rd repair we’ve had at Caliber. They do excellent work and always finished before expected. Very satisfied customer.
Had to get my truck worked on due to a accident. From the start, the customer service was great. I called to schedule an appointment, sent my claim information over and got an appointment schedules very timely. Kayla worked with me to get things going, and I was updated regularly on the service. My truck was…
Appointment was easily made. The employees were friendly and informative at drop off. Kept us updated through the repair process. Our vehicle repair was done in a timely manner, repair was perfect and pick up was a breeze.
I had to get one of my side doors replaced and the customer service here was amazing. As someone with a busy job and a young child at home, the accommodations made to help me out were so appreciated, and the repair job was fantastic. Highly recommend.
Compassionate, professional business geared towards customer overall experience. Thorough and quick.
Would definitely go back. Shelby and everyone were awesome. Truck looks great.
Good people to trust your vehicle with.
The techs and the managers were great. Shout outs to Shelby and the manager, Eva (sp?) For taking good care of my vehicle and always doing the right thing for the customer. Repairs are holding good, very satisfied.
Great customer service and auto body work after being rear-ended. Would definitely recommend! Thank you for a job well done!
Everything was great and fabulous Customer service
Outstanding service. They went above and beyond my expectations. I'll leave a quick story of my experience. Got rear ended while parked. Broken tail light, scuffed bumper and tailgate. I was beyond annoyed but even more annoyed that I would have to deal with getting my truck into a shop, and wait for weeks for it to…
Great customer service! My car looks great after repairs.
Great job! Professional and kind
Wonderfully handled and repaired car in a quick amount of time could not be more happy about the result Thank you Caliber Collision Nampa!
Wonderful!
They went above and beyond to keep me satisfied.
Great customer service, great repair and got my car back early.
The staff here is absolutely amazing, my car looks and drives great. I was kept up to date on the status of my car through the entire process. If you need car repairs you wont be able to find a better place. A five star review is a massive understatement!!
I went to these guys because they had good reviews but I completely regret it. They are completely dishonest. They charged me for something they were also charging the insurance company to get double payout. They took weeks with my car in their shop and never did anything other than an estimate. I had to call every…
From Eva taking all my calls and helping me get my car to them and making room for me. To Kayla that kept me up to date on where my car was in the process. They made it so easy and effortless. The kind of customer service you love to have!
They did a great job! I didn't realize that they would need to be inside of my vehicle for the work but they worked around all of my clutter and even cleaned the interior! The exterior looks like a new truck!
Fast work, friendly and kept me updated every step of the way. Made sure I understood the process before I dropped my car off for repairs, worked seamlessly with no disruption with my insurance, even gave me a ride home so I wouldn't have to rent a car just to drop off my vehicle. Great service!
Caliber Collision did an excellent job repairing my car. Their staff is efficient and keep you informed every step of they way. They completed the repair in a few days.
These people rock! Would 100% use them again!
Caliber collision is a great place to take your vehicle if you need repairs. They are friendly and thorough. They work with the rental car agency to help keep me on the road. I recommend them to anyone.
This was by far the best experience I have ever had with a body shop! Kayla was excellent with communicating the timeline of the repairs, and an absolute joy to work with!
Im extremely thankful for Caliber Collison in Nampa. The manager went above and beyond with her team to make sure my vehicle wad repaired and i wad informed of the whole process. The time frame given fit perfectly to the repairs however they were able to obtain the parts fast and i wad given my car in mint…
The work they did looks brand new. Glad it was done prior to estimated finish date but made it hard to plan logistics with gas in the rental car.
After a piece of semi tire retread got tossed into our Odyssey on the interstate we were left with a shattered bumper and a multitude of damages underneath the vehicle. Caliber Collision in Nampa took excellent care of us and my van looks like new. They were friendly, professional, and their communication was on the…
They did a great job
Auto body repair. Customer service was excellent. They did a great job. I would there again. Highly recommended!
Randy and team did a great job on repairs for BOTH of our vehicles that were involved in a crash. Repairs were done ahead of schedule and they kept us informed the whole way about progress. Randy is very kind.
I had my rear fender replaced on my Jeep Grand Cherokee due to being rear-ended. Geico took care of everything and set me up with an appointment to get an inspection at Caliber Collision. I dropped off my car and after a week I had it back, fixed and painted. You can’t even tell my car was in an accident. They even…
Great service, only trouble is parking is full. Had to circle a couple times to get a parking spot.
From the time I first made a phone call to Caliber after an accident to schedule an appointment, I was never disappointed. From dropping my car off and having a shop tech give me a ride home, to taking care of my payment there wasn't a moment that I second guessed my choice to take my vehicle to Caliber. Kayla was…
Absolutely impressed with this business. They pre-ordered my parts before having my car, so when my car got in there the job went from 3-6weeks return to having my car back in 2 days!!! Very impressed with their professionalism, and communication. Will go back again if I ever need work done again!
Turn around time was fast and under the estimated time frame. My estimator Kayla was professional and easy to deal with.
It was a great experience overall
They did a great job repairing a broken window in the back of my pick-up and removing a dent and repainting. The only problem is that now, the door they worked on only can be opened from the outside, the inside handle will not open the door. I don't know why. I assume something was not hooked up and it's probably a…
Will was awesome to work with. Not only did they wash and vacuum the entire car they fixed multiple rock chips and a crease that wasn't part of the reason we brought the car there. Was done 1 week ahead of schedule, easy to work with and went waaay above and beyond! The absolute BEST experience with any shop…
Great work on my car in a timely fashion. Thank you so much!
Highly recommended. Car looks like new. Great job, staff and body workers. Communication was nearly every day letting us know progress. Take pride in their work. Even washed and vacuumed! Thank you
I would not recommend this place. I have had the car there twice from accidents. Each time I have had to take it back to have it repaired or repainted. I have taken it there because it is a preferred shop of the insurance companies. Next time I need a body shop it will be someplace else for me and the vehicle.
Great people to work with! Loved how they treated my truck! Huge thanks to lady at the front desk, Eva, and Ivan!!!
Wonderful work, kept me updated on a regular basis. Caring and friendly staff. Very clean and welcoming environment with coffee and popcorn. Highly recommend.
I hit a deer and it left the front bumper of my car cracked and disconnected from where it should have been. They got my car back to me way sooner than expected and my car was nice and clean when I got it back too. Overall did a great job and my car looks good again. No complaints at all.
We had our truck sent to Caliber Collision from an insurance company since we got T-Boned that was not our fault. We called in July 2021 & we had it scheduled on December 8th, 2021 thru January 12, 2022. They sent us several text stating it was on track. On January 4th, 2022 said the truck was almost complete. Then…
High quality work finished before finish date.
The people I worked with were very pleasant and kind. They got right on it and kept me up to date every step of the way.
Caliber Collision staff is friendly, helpful and informative. They kept me in the loop on changes during the process and returned my car on time as promised. I had to return my car for a minor repair, they were helpful and willing to fix the issue without hesitation.
My 2014 Toyota Camry was rear ended and unfortunately, my car not only had repairs to be done on the trunk lid and the rear bumper, but the trunk frame also needed to be popped back out. From drop off to pick-up, Caliber (and specifically Eva), was extremely professional. They kept me informed throughout the entire…
Fast and friendly service. Body work looked amazing!
Awesome service and work. They said it would be ready in 3 days and they worked overtime to get it done. Great staff of professionals. They even washed my car. Also they helped me with my rental car.
My wife's car got hit and the person who hit her car Insurance Company asked us to use Caliber. We are new to Nampa and didn't know this Auto Body shop. We couldn't be happier with Caliber, they kept us up to date the entire time they had our car. And the workmanship was excellent. We would highly recommend Caliber…
The customer service was excellent and my car was done on time and looks like new I definitely recommend this place to everyone 🙂
The receptionist was great to work with. She was very helpful and efficient. The text updates were helpful. Overall my experience was very positive, and I would highly recommend Caliber. My car looks amazing!
Caliber collision got my car back to me after accident repairs one week earlier than anticipated and updated me every step of the way. My car looks like it was never in an accident and I am so impressed with the quality of work and service at this establishment!
Damaged my car while they had it.
My estimate was done by Eva Martinez at the Nampa location. She was very knowledgable and friendly. She made sure I was kept up to date on the progress of my vehicle at all times. I was very impressed with the quality of the work that was don . I will definitely recommend Caliber Collision.
I had an excellent experience dealing with this place! I took my car in to get rear damage repaired and they even helped me get into a rental car. I was kept updated on repairs afterwards. It was just overall a great experience. They kept in touch with my insurance company. No hassle. Finally, they did amazing in…
They are absolutely the best !!! You won’t have any problems with them. They told me 3 weeks for my car to be done and took only exactly a week :-) very impressed great customer service!
I had dropped my fifth wheel on my truck bed and needed it repaired. Caliber Collision was highly recommended so I took it there. Jesse and his staff were competent, professional, and efficient. Jesse was very knowledgeable about the repairs I needed and handled everything with my insurance. The repairs were done…
Incredible and professional service! I highly recommend using them!
The work that was performed was satisfactory however the repairs took a week longer than promised and they did not complete promised repairs. I had to return to the dealership to have the parking sensor calibrated that they were supposed to complete. My experience with Caliber Collision in Monroe, Washington was…
They fixed my truck and car and did a excellent job. No complaints 👌 Very friendly and professional and very clean. Great job
They did an amazing job. Very professional and friendly. Thank you so much for everything...you guys really hit it out of the park!
Caliber did an amazing job with my car and they kept me up to date on the proceedings with text updates.
I brought my truck in to get repaired after my mirror got knocked off and the side of my vehicle damaged. It was a quick process, I almost couldn’t believe it was done already. Everyone was professional, kind and full of knowledge. My truck looks brand new again. After having the worst experience with another auto…
Oh man. This team was amazing. High level communication. This team coordinated with my insurance and rental car agency. The whole process was very smooth, and extremely efficient.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 195 | — |
| Painting | 136 | — |
| Steering & suspension repair | 19 | — |
| Tires | 11 | — |
| Air conditioning | 8 | — |
| Electrical | 7 | — |
| Auto engine diagnostic | 3 | — |
| Exhaust | 2 | — |
