Experts Reviews · Company report
Caliber Collision logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Momentum penalty91−0.9Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Caliber Collision

Nampa, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #536Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 689 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Caliber Collision is better than 82% of auto repair shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Caliber Collision is better than 77% of auto repair shops.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Caliber Collision is better than 91% of auto repair shops.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Caliber Collision is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Caliber Collision is better than 91% of auto repair shops.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Caliber Collision is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Caliber Collision for 8 kinds of job.

Caliber Collision for painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.136
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 72
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 136 Google reviews tagged “Painting” · showing 40

Jessica9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did a great job and in a timely fashion. Kept me informed along the way.

Not surePaintingBody & Trim
Mallory7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Got in a small rear end accident out of state. Caliber collision was an excellent place to get auto body work done. I’m extremely satisfied with the communication, results, and overall look of my vehicle. The back part of my car looks better than when I first got it from the dealership!

Reasonable pricePaintingBody & Trim
Rebecca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Shelby and the staff were great! I was kept informed about my car and the environment there is positive and very helpful. I would totally recommend Caliber Collision in Nampa to anyone who needs it.

Great pricePaintingBody & TrimAir conditioning
IsamarLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I had a great experience with Caliber Collision, and I especially want to recognize Kayla for all of her help throughout the entire process. She was absolutely wonderful to work with from start to finish. She was professional, friendly, and always made me feel like I was in good hands. She also did an excellent job…

Great pricePainting
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I highly recommend Caliber Collision. My Service Technician was Shelby and she was fantastic! She kept me informed every step of the way so I knew what to expect. My vehicle was ready several days sooner than what was quoted and it looked good as new when I got it back. Thank you Caliber Collision, and especially - thank you Shelby👍☺️

Not surePaintingBody & Trim
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service!

PaintingBody & Trim
BeckyLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Was in accident and Calibur Collision came and rescued us again. My Rav4 looks brand new where I was hit. These are highly professional and friendly people.

Great pricePaintingBody & Trim
Nathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Shelby is highly recommended if you need any body work done on your vehicle AAA+ will use this company again.

Great pricePaintingBody & Trim
Kalia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent customer service and office staff . They quickly got my car in and fix in a timely manner.

PaintingBody & TrimService not listed
Alex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My wife had someone back into her at a self car wash and when she got out to get the guys info he of course bolted and left the scene. We brought her car to Caliber collision and it looks better than it did before she was in the accident. Great work! Recommend to anyone.

Reasonable pricePainting
Brent12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Knowledgeable and professional staff did a great job restoring my truck back to like new condition after significant front end damage. Regular status updates and estimates for time to repair were spot on, definitely recommend and will use for any future repair needs

Customer photo from Brent's reviewCustomer photo from Brent's review
Reasonable priceSteering & suspension repairPaintingBody & Trim
Neil12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service and good experience. Great job done correctly! Thank you Caliber Collision!

Reasonable pricePainting
Keith12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They did a fine job repairing our car and it was done a week prior than promised. The experience was very canned as far as the speech they give when you check in. I had a much different experience at a different shop in town. It is a corporate business and the corporate vibe was there in the way they do things. They did a good job over all.

PaintingService not listed
TaylorLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

Got a scrach on my car (passenger front door), out of pocket damage for me. Took it to Caliber Collision for my estimate because of the positive reviews, they told me $2,200 to fix it. I have photos to post but Google isn't letting me. (I'll work on that) The scrach had a small dent, but was not severe. The list…

OverpricedPaintingBody & Trim
Kaitlyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Shelby was absolutely amazing with everything! The communication was amazing also I knew everything that was happening with my car! It was also done very fast and I’m beyond happy with it!!

PaintingBody & Trim
Chase4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Highly recommend. Got into a collision a couple months ago and Caliber Collision did an amazing job repairing my truck!

PaintingBody & Trim
Laurel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They kept me informed of each step of repairs and my car was done well before their initial estimate.

PaintingBody & Trim
Katya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

These guys really went above and beyond any of my expectations when I needed my car worked on. They were tentive to my needs and had excellent communication, worked fast but detailed, they said my car would be done by thr 6th but had it finished first thing on the 4th. Very fair price for the work they did. 10/10.

Great pricePaintingBody & TrimService not listed
andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fantastic job by the team! You can’t even tell the car was in an accident, the bumper and filler look brand new. The detailing was flawless. Couldn’t be happier!

Great pricePaintingBody & Trim
DebbieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★

Work was done but they didn’t pay attention to details.

Reasonable pricePainting
GeniaLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great job in a timely manner.

Reasonable priceSteering & suspension repairPaintingBody & Trim
buz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I'm nothing but astonished with the amazing work that has been done. And I'm very grateful with how kind and nice everybody was. Definitely recommend the shop if you're looking for a good quality job done.

Customer photo from buz's reviewCustomer photo from buz's review
PaintingBody & Trim
Cletus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They fixed my truck back to new and kept me informed all along the way. Kayla was great!

Great pricePaintingBody & TrimService not listed
Clby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service and awesome communication. Very happy with the repairs. Thank you

Great pricePaintingBody & TrimService not listed
Shawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was involved in a no fault accident recently and had no clue how to navigate the incident. My insurance referred me to caliber collision off of 3rd street in nampa. My service advisor Shelby Carleton made my experience so painless and stress free. I had constant updates throughout the process and had my vehicle…

Great priceSteering & suspension repairPaintingBody & Trim
Lily6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is my second time coming to caliber and they always take good care of me, fixed my car super quick and looks like nothing ever happened. They kept me updated on everything that was going on and got the job done before the estimated date! If you’re looking for a shop this is the one

PaintingBody & Trim
Stephanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They work fast, keep you informed and customer service is great!

PaintingBody & Trim
CindyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

It was so easy. I took my Camry in for repairs after an accident. They explained everything very thoroughly. Then they did the inspection and timeline for repairs. They texted me with the progress every day. They called to make sure I didn’t have any concerns. They called about a part that had to be substituted. It…

Body & TrimPainting
RochelleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I really like Caliber Collision on 3rd Avenue in Nampa. They got my car repaired before they predicted and they had a couple of hiccups and still got it completely taken care of! My car looks brand new and drive awesome. If you need your car fixed, this is the place. Kayla updates me every week and was great to deal…

Body & TrimPainting
Whitney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had some body work done that took just about a month. When I went to pick up (a week earlier than quoted), Kayla and I went to check out the body work. Had a couple cosmetic flaws that were over looked. She had her manager come look at it and they were very polite, professional and reassured me that correcting the…

Body & TrimPainting
Spencer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had pleasant and speedy repair process throughout with Caliber Collision. I was kept informed throughout the process and Kayla was awesome to work with!!

Body & TrimPaintingSteering & suspension repair
RichardLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've had work done at this shop twice now and both times I've had an excellent experience with the staff. They were always courteous and they kept me up to date on what was going on with my vehicle during the entire process. I do highly recommend this shop.

Body & TrimPainting
Skeeter8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was so impressed with all the people I spoke with here. They did a great job on my car. I would definitely recommend them!

Body & TrimPainting
THORNE12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very helpful and friendly staff.

Body & TrimPainting
My1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Reasonable pricing compared to other detail shops in area, fantastic communication,, great job done & Shelby is very kind and detailed oriented

Body & TrimPaintingService not listed
KenLocal Guide · 119 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everything was done professionally and promptly. They coordinated very well with our insurance company, so there wasn't much for us to do.

Body & TrimPainting
Laura3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent!

Body & TrimPainting
Frank3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work!

Body & TrimPaintingTires
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good service. I would highly recommend

Body & TrimElectricalPainting
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service. Weekly updates or when anything changes. Any questions or concerns Shelby answered them in a timely manner. My Toyota Tacoma had the whole left side wrecked in so I thought for sure it would be there for a while. I was excited when they had it done a whole week and three days early. It…

Body & TrimElectricalPainting

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 39%Overpriced 3%Not sure 13%

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