How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECaliber Collision
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.9★ from 498 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Caliber Collision for 8 kinds of job.
Caliber Collision for steering & suspension repair
Clear ✕All 29 Google reviews tagged “Steering & suspension repair”
Alan was super nice
I have unfortunately had to have repairs done on multiple occasions and this is the only location that I will use. They do great work and have excellent customer service!
Allan and Rachel were terrific! They immediately jumped on my car. Rachel reached out to me right away and made sure to communicate everything to me. Allan communicated with me throughout the whole process of fixing my car as well. They both had great customer service and made my car accident a smoother process
I am very satisfied. The guys treated me like a true valued customer. I felt that my car was very safe there and it was repaired in a timely manner. I would highly recommend this repair center, and I will always come back when needed.
Caliber Collision on Capital Boulevard in Raleigh does exceptionally fine repair work. They pay attention to every detail . They also explain the process in intelligible terms I was really impressed with their personsable manner and their exceptional mechanical skills
Caliber Collision did a terrific job on my truck-there was a LOT of work that had to be done, they kept me well-informed, and their smooth coordination with my insurance company made things much easier.
My car was in an accident two moths ago. This is the second time using Caliber and everything went smooth. Alan always appraised me of what was going on in a timely manner and if there was anything causing a hold up. If anything ever happens again (lets hope not) my trust is that Caliber will get me back in my vehicle asap.
The team at Caliber Collision was wonderful at communicating with me in the entire process of receiving our truck to the end of repairs. I loved that I received text updates with a link for who to contact if I had any questions. Sonny answered every question and listened to my concerns or things to look for in the…
Led by Alan, Caliber did a fantastic job fixing our brand new Honda CRV that had been involoved in an accident. There was damage to the front and back end and when they were finished everything was restored to BRAND NEW! Can't say enough good things about working with Alan and his team. THANK YOU for your quality…
Extremely poor quality work. They did not repair everything. My vehicle left with damage still to the rear and missing parts and took them almost 3 months to do a terrible job
Very friendly and eager to help.
The team did a great job repairing my truck back to the way it was before I hit the deer. Alan and Alexa keep me updated throughout the process and that was very much appreciated. Great job to Alan Alexa and the rest of the caliber team. Thanks a million
Very professional, informative and helpful
Having your car struck by another vehicle is a traumatic experience. However, once Caliber got involved, the whole process was much smoother. Caliber kept us informed every step of the way, got the car to the right place for major repairs and did an excellent job. Alan was especially helpful, letting us know the…
Alan took such good care of us. We had a deer try to go thur the windshield. Glass everywhere and I mean everywhere. Alan had the dashboard removed, the front seats, and the center console. In most bony shops they would not have gone this far and we would be eating little slivers of glass for years. You have to…
3300 Yonkers Rd. Raleigh, NC non-drive center: The staff and customer service are excellent. Alexis and Alan went above and beyond to ensure that my experience was as painless as possible; to ensure my car was returned to me in the condition it was in prior to my accident, but did so with even better than expected…
The best job on my vehicle 😅😅😅😅.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 124 | — |
| Painting | 100 | — |
| Steering & suspension repair | 29 | — |
| Tires | 17 | — |
| Electrical | 17 | — |
| Welding | 14 | — |
| Exhaust | 10 | — |
| Air conditioning | 8 | — |
