Caliber Collision

Caliber did a fantastic job at repairing my car. They gave me 5 star customer service . They updated me constantly through the whole process. I definitely recommend them.

I had a very disappointing experience with this body shop. The repair process was poorly handled from beginning to end. First, they delayed the promised completion date by approximately 10 days, with no proper communication or clear updates about the delay. When they finally called me to say my vehicle was ready,… Read full review

The job of painting and providing new doors were done in a timely manner. Mr. Chris who did the repairs on my vehicle was quite knowledgeable and he kept me informed every day concerning the work and time frame of when my vehicle would be completed. They were all nice, polite and courteous if I had to call to ask a… Read full review

They did an amazing job and they fixed everything and match The true color of my car after it was damaged

Tyler Howerton was estimator for my repairs. Professional and knowledgeable. Keep me informed with daily communications and followed up with any questions

I had a SUPERB experience at the Caliber Collision off Eubank Rd because of Kai! He is THE GUY you want in your corner- very knowledgeable, efficient, reliable, passionate about customer service and cars, strong and clear communicator, and professional. I am really impressed with how easy and smooth the whole… Read full review

The communication was top knotch! My car was randomly vandalized and I have an elderly mom who needs me to drive. I told them I need my car back fast.. please! They followed through and I so appreciate that. I highly recommend them.

AMAZING TEAM! front desk staff is kind and welcoming, fresh popcorn and drinks in the lobby, they notify enterprise upon your arrival. Kai took such good care of my car, communicated thoroughly and consistently and genuinely went above and beyond in all ways! Thank you 😊

The whole team is fabulous! I personally worked with Chris and he handled everything in a timely manner, kept me informed on the progress and turned the car back to me in perfect condition!! His customer service was top tier. Hopefully I won’t have to come back, but if i need to get my car repaired again, I would… Read full review

They did a great job on my truck. Chris kept in touch with me every step of the way.

I highly recommend Caliber Collision for any repair service needs. Chris was awesome and made the entire process smooth. I will definitely use them again in the future if I ever need repair services.

Great customer service & communication! Kai was wonderful to work with and he kept us updated throughout the entire process. Having our vehicle repaired by Caliber Collision was a stress free experience & our car looks and drives as good as new.

I highly recommend this company to everyone. I was kept informed through it all and my car looks fantastic.

Our experince with Caliber Collision was exceptional from beginning to end. Everyone was so friendly, patient and professional. Tyler was our estimator and my husband Harold raved about him and when I met him I understood why. Tyler took his time with us and explained everything in great detail and answered our… Read full review

My case manager, Kai, did a great job keeping me updated on my repairs. He did a great job!

Tyler at Caliber Collision was outstanding. Service was great.

I was well informed and my service representative was very attentive

This is my third time using Caliber Collision, excellent service and repairs. Staff is always professional. Excellent French vanilla coffee. Most times delicious flavored popcorn. I definitely will refer friends and family.

Technician (Kai) kept me well informed and the repairs we done in a timely manner. Hopefully I will not need their services again, but if I did, I would definitely use Caliber Collision again.

I would recommend this company to anyone. They did a great job and I was updated throughout the process. Parts took a minute but that’s understandable. A deer hit me and the police didn’t understand how I wasn’t flipped over. Y’all fixed my car brung it back and I was I like wow look like I never took it in for anything .Thanks team y’all are the best.

Went to Caliber with an insurance claim repair. They did an excellent job on the repair and their communication along the way was top notch. I'll go back if I need another repair.

From the time you walk in- Marissa & Chelsea are at the front desk ready to serve your needs!! They are so compassionate and attentive to your questions. Marlena!! My service advisor!! Knows her stuff! I never met any of the mechanics but I could tell she works closely with the team as they do repairs! I was always… Read full review

My 2019 Buick needed a face-lift due to an accident that took off the front bumper. I spoke with Kai, my cars service tech and he got the job done in a very timely and professional manner. Also, he shares the same love of music as myself. Caliber's staff was also very helpful and professional. My Buick is like new… Read full review

Awesome team and service- I appreciate all the help!

Jay, was very informative about the entire process. The car looks very good. Thankyou!

Kai was amazing. He was very personable and professional and kept me up to date throughout the entire repair process. I would definitely recommend them.

Six weeks for repairs, poor communication at start over repairs, took over a week to tow, no one discussed the repairs and pick up,

They were very professional and friendly very easy to talk to and work with. 💪

Even during a stressful situation, Caliber was an excellent choice to repair my car after my accident. Anyone that has seen my car prior to repair is always so amazed at the quality and they always say you can never tell there was ever any damage. It is a great feeling. Customer service was great as well. Everything… Read full review

Nice work done in timely manner

Overall happy just let down at them not cleaning up the work dust out my car.

I had my vehicle serviced here and from day one we were told so many lies on the progress of the work. For over 3 weeks my car was at the dealership for additional repairs when it was still actually at the collision center in the back of the building, we was even told that it was being kept inside the shop and was… Read full review

Caliber collision on Eubank road has exceeded my expectations! In May vandals broke into my car and took apart my steering wheel column in attempt to steal my car. After filing a claim with my auto insurance I was referred to Caliber. The communication from Kevin was fantastic and I always felt they cared in making… Read full review

I cannot say enough great things about Caliber on Eubank rd- Unfortunately I needed them twice in 3 months- my parked car seems to be a magnet for people who need drivers education Always courteous and professional My car was ready 7-10 days Earlier than expected and was done right . Each time. Try caliber collision… Read full review

Worked with Caliber in the past, great service then, great service now! Will always bring my vehicles here!!

Great shop, friendly people, quick service.

Customer service is EXCEPTIONALLY EXCELLENT. Kevin is the best this is the best place to go for your car service, they are honest, reasonable with price, friendly, and fast.

Caliber collision came recommended by USAA and I have to agree. They helped get my vehicle repaired and looking like it did the day I bought it. I honestly can’t thank them enough for the great work.

Best place to go for top notch auto body repair !

Scratch and dent. Also used them before and were very pleased each time. If necessary, we will not hesitate to return for their professional service from service department and receptionist. Thank you all!!!

If you have been in an accident, and you want your car to look new again, please use them. best place ever

Great customer service , I like we’ve all met before , they make you feel comfortable and welcomed , I Love them ❤️

The customer service was great and I received daily updates on the progress of my vehicle. My vehicle was ready ahead of scheduled. I would recommend to anyone looking to repair damages to their vehicle.

Staff was very helpful throughout the entire process. Kept me inform, answered my questions and dealt with the insurance company.

Excellent service impressed with their communication

Great service! Professional, great work and done ahead of schedule. Thanks to Kevin Hillis and the Caliber Collision team on Eubank Road.

Great company! Staff was amazing. I will definitely go back and recommend to anyone that needs body work done!!!

Friendly, Professional and kept me informed at every stage of the repair. I highly recommend this company.

AFTER 2MONTHS PLUS OF HAVING MY VEHICLE,& HAVING TO DO SO MUCH TO REPAIR IT, DAVID AND TEAM AT CALIBER ON EUBANK WENT ABOVE AND BEYOND TO KEEP ME INFORMED DURING THE PROCESS AND OVERALL DID AN AMAZING ZING JOB WHEN IT CAME TO SERVICING AND REPAIRING MY VEHICLE (BMW 435I) I WOULD CHOOSE THEM AND OR RECOMMEND THEM 100… Read full review

They repaired my car after an accident. They kept me informed every step of the way and had it done before the estimated completion date. The car was cleaner than when I dropped it off and repairs were top notch

The did a wonderful job preparing the passenger side of my car when it was hit

I got my car early

Fixed My bumper Brnd NEW AGAIN.

Karla and Christine have amazing customer service and are always delightful when walking into the door. They love giving snacks as well!! Definitely would recommend Caliber.

Everyone was great!

Professionalism, very friendly staff I am very satisfied with the body work that caliber collision have done on my vehicle my car was immaculate. The best service hands down I highly recommend!!!!

Best customer service ever! My new go to company when collision repairs are needed.

I'm thrilled with the work Caliber did on my car after a deer did some work on my car! My husband says the paint job was so good we have to get them to do the rest of the car. Ask for Shawn Reed, you won't be sorry, he even drove me home when I went for an estimate not realizing my car was unsafe to drive. I've… Read full review

Kevin and Karla were both great to work with! Work done was exactly as expected and entire team was very professional and friendly!

Kevin Hill was great!!! He listen, he took the time to understand, and he delivered. 💥💥💥

Wonderful service, Kevin and Carla were very responsive and helpful. Would absolutely recommend this shop to anyone in need of a body work

I appreciate the updates and my car was repaired with experience..the paint takes a lil getting used to

Wicked Awesome service!

They did good work. Need to work with the right people. Kevin is awesome. He kept me informed through out the process! He let me know there was going to be a delay but he got my car back to me quickly!

I brought my car in on 5/11 and picked up my vehicle on 5/18. My window seal was buckled and I was told it would "lay down" after 3 to 4 days and that it was "normal." I want to the Toyota dealership for maintainice and was laughed it due to a seal never requiring a "lay down" period if installed correctly because… Read full review

During a very difficult time. Ms Karla Baylor, made things so much easier for me. Her customer service was amazing! We need more people like her around.

They worked with the insurance company in a timely manner to get my vehicle repaired ASAP realizing that they might have problems getting repair parts as needed. Need

The work on the car I am totally pleased.

Im really grateful for the experience I had here, it wasn't the end of the world when my car got hit. Caliber repaired and cleaned up my car so nicely it looks brand new. Thank you Dave for looking out for me!!

The staff was very friendly and helpful. Kevin H. went out of his way to get me the info that I needed. Karla Thank you for making this experience seem easy. Great job !!!

Collision damage repairs

Excellent customer service!

If there was a prize for best customer service, this Caliber location would win. Everyone from the manager on down has the best "can do" attitude! They kept me up-to-date at every turn when my car was in to be repaired from an accident. At a time when shipments of parts are delayed and some even unavailable for… Read full review

Thank you Henry for the update on my vehicle each day. I was surprised to hear from you two days earlier that my vehicle was ready for pick up. I appreciate it very much. Thank you!

We are very satisfied with our services. Great customer service from start to finish. Very friendly and professional staff from everyone we came in contact with rather via text or in person. Our repairs was completed in a timely manner and quicker than we expected. Thank you, The Grants

Staff is Great. Trish and Tamrin. awesome. Thank you guys

Really nice

Had damage to the passenger side of car and insurance company recommended them. It was a great experience with daily texts of the status of my car. I would definitely recommend and use again.

From the first day we walked in professionalism, courtisy, friendly people. The communications we received about the vehicles progress were very helpful. The end job was outstanding and looked fantastic. Thanks to all the people who has there hands into fixing my truck, will recommend your shop to anyone who ask.

They did a great job with the repair to my vehicle after my accident. I would use them again... hopefully will never have too though!

Excellent service and extraordinary staff.

EXCELLENT SERVICE IN ALL ASPECTS. Kept me updated when delay getting part. Could not except better service.

I worked with Stanley after an ice filled tree branch fell on my car. He definitely made the process easy for me. Very satisfied.

Very nice and knowledgeable people. Great customer service. Will be back again if something ever happens to my car again.

I had vehicle damage as a result of an accident. Quality of service/work & communication was outstanding. I highly recommend this shop.

They were friendly, professional, and worked with me completely. They go above and beyond and were very informative. If recommend them to anyone!

My bumper was damaged by a company. I went there got my estimate and in a couple of days dropped off my car and in a couple days my bumper looked brand new again! This is one happy customer!

My name is Andrea H. I hit a deer and it tore my front end UP! This was my first accident ever so I was unsure about the process and where to go etc. I went thru my insurance and chose Caliber simply because it was closest to me with the availability that I needed. BEST DECISION I COULD HAVE MADE!! Stanley aka Stan… Read full review

Talk about customer service. They was like the chicfila for collision work. Stanley B was great. He called me every fews days to give me and update. And they finished a few days early which was even better.

They brought my car back to life

First let me start by saying Stanley is great. My car (a 2016 Chevy Cruze) was hit while parked and let me tell you, you can’t even tell. Not only is his work great but the turn around time was quicker than expected. I took my car in on 1/7/2021 the expected date to finish was 1/21/2021 and today is 1/15/2021 and I… Read full review

A good provider of collision services, but handcuffed by GEICO's policies around the use of aftermarket parts. Did a good job, but a one day repair took over two weeks. If I didn't have a second car, this would have added substantial costs.

I had an excellent experience with Caliber, great customer service and follow up from beginning to end. James gave regular updates and went above & beyond for an exceptional customer service experience. The whole Caliber team was outstanding to work with. 👏 Highly recommend Caliber Collision services!

I had the best service and quality work done on my vehicle. I highly recommend Caliber Collision to anyone looking for vehicle repairs on body and paint. Great Job guys...thank you so much, it was truly a pleasure doing business with you all.💕

Stanley was great he called me about every process, made everything fast and easy hopefully I wont need anymore collision repair but if i do I'll be coming back to Caliber Collision!

Body repair to the bumper. Mike was great and my car looks great. You wouldn’t know it was in an accident!

Both my vehicles were repaired with in two weeks of each other and James at the Eubank rd location is by far the most awesome professional technician I have ever had the pleasure to work with as far as repairs in a vehicle he is awesome world class also Kelly she’s awesome also my thanks to these people they treated… Read full review

Very professional and timely! Got my car completely repaired in less than 2 weeks after hitting an animal. They kept me informed everyday, literally calling me everyday for an update. Amazing

Rating only, no written review.

Rating only, no written review.