How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORECaliber Collision
Rockford, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #189Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,146 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Caliber Collision for 8 kinds of job.
Caliber Collision for electrical
Clear ✕All 19 Google reviews tagged “Electrical”
They went above and beyond.
Honest and thorough, does very good work. Highly recommend Caliber Collision
We used Caliber Collision services when we hit a racoon and needed front end work and again when someone else hit our parked vehicle. The first was a claim on our insurance and the 2nd a claim on the other person's insurance. In both instances, we worked with Justin. He is professional, friendly and communicative.…
They made my car beautiful again after a truck driver ran me off the road. These people are great.
Really happy with the work done on my car. Really happy with the professional, courteous way I was treated. I highly recommend Caliber Collision.
Great people that go one step beyond!
Set great customer expectations, quality work and prompt service
Great!
Great work! Vehicle was vandalized, broken window, dents, destroyed steering wheel and related electronics. The vehicle is now good as new.
Send time I had used this business. The first time last year I was rear-ended. The repairs were done to perfection. They did take longer than they originally estimated but it was in the middle of covid so not complaining. The second time had an incident with towing and my hatch wouldn't close properly. They took a…
10/10 would definitely recommend. Staff is friendly and will keep you up to date on all status' of your car. Car itself looked better than before my collision. Thank you Caliber staff, keep up the good work!
Had an accident back in August and had to bring my vehicle in. Tammy took care of me throw the whole process. I was always updated on every step of the process, and they were quick and professional. Had to bring it back in today to have them take a look at the fog light they replaced and they got me taken care of quickly. Highly recommend these guys!
I've had 2 vehicles repaired after car accidents. One they hit my wife car in a parking lot, then I hit a deer with my truck. Both repairs were amazing!!! Stop looking you will not be disappointed.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 317 | — |
| Painting | 228 | — |
| Steering & suspension repair | 21 | — |
| Electrical | 19 | — |
| Tires | 18 | — |
| Auto engine diagnostic | 14 | — |
| Air conditioning | 7 | — |
| Exhaust | 6 | — |
