How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORECaliber Collision
Rockford, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #189Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,146 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Caliber Collision for 8 kinds of job.
Caliber Collision for painting
Clear ✕All 228 Google reviews tagged “Painting” · showing 20
Had a great experience getting my car repaired at this facility. Appreciate they are partnered with Allstate, which made the process. very smooth. Office and service staff were very professional and easy to deal with. Appreciate the updates via text message, would recommend them for anybody work you need done.
Absolutely loved my car repair service (bumper replacement, painting, tire & rim) with Caliber Collision. I loved that they sent me text updates throughout the entire process of the vehicles repairs from beginning to end. The timing and service was exceptional. The vehicle was repaired with no issues. Definitely…
They had my ride in tip top condition looked good as new! I wont be going to anyone else but them they are the best in the 815
Very professional and considerate when it comes to their customers.
Very professional and good service
Great service! My truck looks brand new. Fast, friendly, and professional. Definitely recommend! ⭐️⭐️⭐️⭐️⭐️
Excellent communication through the entire process. Received updates. My vehicle was ready before the estimated date. Would definitely choose this place again if needed!
Very good experience in dealing with Caliber
Wasn't expecting a detailed inside. Every passenger noticed how clean the cabin was. The repairs wasn't noticeable. Like nothing happened
They did a great job on the back corner panel where I was backed into. Can't even tell where my car qas hit.
It was my 1st time going there, and I’m very honest when it comes to reviews, they went above & beyond 10/10! They kept in contact about every little detail also finish in a fast timely matter. Jen was awesome reaching out to me about the paint job and letting me know when they would be finished. Highly recommended 💯.
ON 7/12/26 I DAMAGED MY BUMPER ON MY KIA FORTE. I TOOK MY CAR TO CALIBER COLLISION TO HAVE IT FIXED. WHEN I WALKED IN I WAS GREETED WARMLY BY HANNAH THE AWESOME, KIND, AND PROFESSIONAL CSR! WHO CONTACTED ENTERPRISE TO PICK ME UP TO GET MY RENTAL, KEPT ME INFORMED AS TO WHERE THEY WERE, AND WHEN THEY ARRIVED. THEN…
I had an accident, and even though I was nervous about how my car would be, I trusted them. It was as if nothing had happened. It was in the shop for almost a month and a half, but it was worth it. I'm happy. Thanks Caliber Collision
Very friendly, great communication throughout the process, finished ahead of schedule, truck looks brand new.
I brought in my car to get a scratch fixed because some loser hit my car with their door. This place is that girl fr. Everyone is so nice and they even cleaned my car <3
Kind, helpful, quick, and great communication.
This team is amazing! Great customer service and they go the extra mile. Bob is very knowledgeable and really helpful. Thank you all for the great work! I highly recommend Caliber!
Always the best service and work.
They do great work. Color matched a Neptune blue on some panel damage and mirror damage. And they cleaned out and detailed my car before I got it back.
The crew at CC is amazing! They did an excellent job on my car. You can't even tell she was in an accident! They even got her paint color perfect which I was a little anxious about. I am very pleased with the outcome! Thank you Caliber Collision!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 317 | — |
| Painting | 228 | — |
| Steering & suspension repair | 21 | — |
| Electrical | 19 | — |
| Tires | 18 | — |
| Auto engine diagnostic | 14 | — |
| Air conditioning | 7 | — |
| Exhaust | 6 | — |
