Home inspector · Commerce, GA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#56 of 88 home inspectorsiPosition by Experts Score among all companies we track in this category. · better than 37%
5.0★★★★★315 Google reviews · 4 photos
98%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Calibre Home Inspections 5/5 based on 315 reviews, noting the owner responds to 61% of feedback. Clients frequently praise the team for punctuality, thoroughness, and clear communication during inspections. Many highlight the detailed same-day digital reports and helpful advice provided to buyers and agents. However, a few low-star reviews criticize missed defects in specific areas like roofs and crawl spaces, suggesting some inspections lacked expected depth for the price.
Google rating: 5.0 out of 5 from 315 reviews (98% five-star).
Reviews on this page: 315 Google reviews (230 with written comments, 3 with photos).
Owner responses: the business replied to 61% of reviews.
Most recent review: October 6, 2026.
Service: Home Inspector serving Commerce, Georgia.
Data from Google, last updated October 26, 2026.
Score profile vs other home inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Calibre Home InspectionsHome Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Calibre Home Inspections: 97/100 on this factor. Category median: 98.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Calibre Home Inspections: 95/100 on this factor. Category median: 97.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Calibre Home Inspections: 94/100 on this factor. Category median: 100.A
94
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Calibre Home Inspections: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Calibre Home Inspections: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Calibre Home Inspections: 77/100 on this factor. Category median: 84.B
77
Bar = this company · dark tick = category median.
Star ratings
315 Google reviews we collected
5.0of 5
5 stars31098%
4 stars31%
3 stars00%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 230 written reviews
99%praise
Praise46599%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price00%
Reasonable6100%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results13128%
Staff & attitude11224%
Speed & response7015%
Communication6915%
Would recommend6313%
Honesty & trust133%
Price & value102%
What customers talk about
We read 230 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Richard was so thorough and explained many things to me.”
“There inspectors are knowledgeable, helpful, and trustworthy.”
“…site verbal review and detailed written report with all findings on same day as inspection was completed.…”
“Was easy to contact and schedule visit, kept us updated on scheduled appointment/arrival, provided an onsite verbal review and detailed written report…”
“…ssed some good knowledge and advice and made this process very easy I would recommend Terry Mashburn was awesome and I really hope yall use him has a…”
“Inspector was super kind and thorough, could not recommend them enough!”
“They are professional, dependable, and relatable in all their interactions.”
“Their fee is reasonable, and Terry was prompt and communicated all observations very well.”
People customers mention
Richard15 reviews
Terry11 reviews
Mashburn9 reviews
Brian6 reviews
Caliber4 reviews
Smith4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Kristy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Calibre has been my go to recommendation since 2021 for all my buyers. There inspectors are knowledgeable, helpful, and trustworthy.
DillonLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very professional very detailed and very knowledgeable I really appreciate the help I was given and I really appreciate our inspector who was super nice passed some good knowledge and advice and made this process very easy I would recommend Terry Mashburn was awesome and I really hope yall use him has a great system is a good guy and passes good advice
Amanda5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The team is professional, kind and very well experienced. They communicate and serve well!
Reasonable price
DLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Richard provided excellent service. Was easy to contact and schedule visit, kept us updated on scheduled appointment/arrival, provided an onsite verbal review and detailed written report with all findings on same day as inspection was completed.
Melissa3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Richard was so thorough and explained many things to me. I appreciate his advice and guidance.
StephanieLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My buyers were very pleased with Calibre Home Inspections. They did a thorough job inspecting the house and explaining their findings. I highly recommend them.
Calibre has been my go to recommendation since 2021 for all my buyers. There inspectors are knowledgeable, helpful, and trustworthy.
Response from the owner · 2 weeks ago
Kristy, we truly appreciate you recommending us since 2021. We're glad our inspectors have been knowledgeable, helpful, and trustworthy for your buyers. Your ongoing trust means a great deal and motivates us to keep delivering excellent service.
Rekt Progress6 reviewsiTotal number of Google reviews Rekt has written across all businesses on Google Maps, not just this one.
We appreciate the five-star review, Rekt Progress. It’s great to hear Terry made your experience excellent. We will share your compliment with Terry and the team. We look forward to welcoming you back.
Meraki1 reviewiTotal number of Google reviews Meraki has written across all businesses on Google Maps, not just this one.
Very professional very detailed and very knowledgeable I really appreciate the help I was given and I really appreciate our inspector who was super nice passed some good knowledge and advice and made this process very easy I would recommend Terry Mashburn was awesome and I really hope yall use him has a great system is a good guy and passes good advice
Amanda Cole5 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
The team is professional, kind and very well experienced. They communicate and serve well!
Price assessment: Reasonable price
Response from the owner · a month ago
Thank you, Amanda — we truly appreciate your kind words. We're glad our team's professionalism and communication made your experience positive, and we look forward to serving you again whenever you need us.
D PLocal Guide · 15 reviewsiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Richard provided excellent service. Was easy to contact and schedule visit, kept us updated on scheduled appointment/arrival, provided an onsite verbal review and detailed written report with all findings on same day as inspection was completed.
Response from the owner · a month ago
Thank you for the wonderful review, D P. We are delighted Richard provided excellent service, was easy to schedule with, kept you updated, and delivered a same-day written report. We appreciate you taking the time to share your experience. We look forward to assisting you again in the future.
Melissa Gelinas3 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
My buyers were very pleased with Calibre Home Inspections. They did a thorough job inspecting the house and explaining their findings. I highly recommend them.
Response from the owner · 2 months ago
Stephanie, thank you for the kind review. We're glad your buyers were pleased and that our team could provide a thorough inspection with clear explanations. We appreciate your recommendation and are here to help with any future inspections.
MaryAnne Burke10 reviewsiTotal number of Google reviews MaryAnne has written across all businesses on Google Maps, not just this one.
Terry was very thorough and explained everything to my clients and me. Listened and answered all of our questions. Will definitely hire Calibre Home Inspectors again.
Price assessment: Reasonable price
Response from the owner · 3 months ago
Thank you for the kind review, MaryAnne. We're glad Terry was thorough and answered all your questions. We appreciate your trust in Calibre Home Inspectors and look forward to working with you and your clients again.
gordon lee6 reviewsiTotal number of Google reviews gordon has written across all businesses on Google Maps, not just this one.
Richard was excellent about sharing findings, answering questions and proposing solutions. Calibre also coordinated with specialists for closer examination of critical areas.
Price assessment: Reasonable price
Response from the owner · 3 months ago
Thank you, Gordon. We're glad Richard could clearly share findings, answer your questions, and propose solutions, and that our team coordinated well with specialists for the critical areas. We appreciate your trust and are here if you need any further assistance.
