Experts Reviews · Company report
California Closets - Fairfield logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty95−0.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

California Closets - Fairfield

Morristown, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 31 closet designers · 5.0★ from 829 Google reviews

Report card

Percentile vs other closet designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.California Closets - Fairfield is better than 96% of closet designers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.California Closets - Fairfield is better than 96% of closet designers.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.California Closets - Fairfield is better than 95% of closet designers.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.California Closets - Fairfield is better than 100% of closet designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.California Closets - Fairfield is better than 100% of closet designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.California Closets - Fairfield is better than 81% of closet designers.A
81

Reviews for your job

Customers hired California Closets - Fairfield for 8 kinds of job.

California Closets - Fairfield for cabinet design

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Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Cabinet design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 11

All 16 Google reviews tagged “Cabinet design”

Annette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From beginning to end our experience was fabulous. Allison was so easy to work with. I wish I could clone her for some other interior design needs. Rafael and Joe were wonderful as well. Our home was spotless when they left.

Cabinet designCabinet installationCloset design+ Responsiveness+ Punctuality+ Quality
maricarLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I just love everything about it. Worth it.

Cabinet designCabinet installation+ Responsiveness+ Punctuality+ Quality
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everything was awesome!

Cabinet designCabinet construction & installationCustom furniture+ Responsiveness+ Punctuality+ Quality
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Ellen Paytas was my consultant. I have to say that she is very professional, very patient & overall a pleasure to work with. She did everything I asked & then some. I did 5 closets, each with their own size, shape & function so each required separate designs. Ellen made them all work & the results are fantastic.

Cabinet designInstallation+ Responsiveness+ Punctuality+ Quality
Suji9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic experience working with Rebecca who designed our closet! She was extremely patient with us, spent so many hours discussing what we were looking for, help educate us on different options and help lower the costs as well. We were also grateful that our installation ended up happening earlier than originally…

Cabinet designCabinet installationCustom cabinet design & installation+ Quality+ Professionalism
YounLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It's been almost 2 months since we got the new closets and shelves from California Closets, and I still think it was one of our best decision when we renovated our new house. Debbie was a great communicator and she exactly understood what I envisioned, and it was nicely implemented. The shelves and closets look…

Cabinet designCabinet installationCabinet construction & installation+ Responsiveness+ Punctuality+ Quality
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I used California Closets to install a desk with bookshelves above and cabinets and filing drawers underneath, along one wall of my home office. Elizabeth Frey created a perfect design that fit my needs, and the installers were efficient, clean, and professional. The price was better than other competitors I looked…

Cabinet designCustom cabinet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were looking to replace an old pantry and we looked into California Closets. While we had many options to choose from, two things made us go with CC. Debbie our designer and the quality. Debbie was amazing from start to finish! She helped us build the pantry of our dreams while keeping within our budget. She…

Cabinet designCustom cabinet design & installationInstallation+ Responsiveness+ Quality+ Professionalism
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used California Closets for years and we were always extremely happy! The last project, Linda was our designer and she was extremely thorough in her design layout and very professional. She always returned all our calls and answered endless questions. We had a few requests that were not in the "normal…

Cabinet designCustom cabinet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
KimLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Be very careful before signing a contract with this company. We asked for certain door front and mentioned it multiple times and was installed with the basic doors and looks cheap. I could if done better at Ikea. Beware!!!! The designer and installer said they would talk to the owner of this company and they came…

Cabinet designInstallation− Professionalism
Jared5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I absolutely loved working with Donna from California Closets. From working on the initial design to the final install, Donna was there every step of the way taking time to answer all of my questions and adjust where needed on the fly. I approached her initially with my basic idea and she really did an excellent job…

Cabinet designCustom cabinet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience with California Closets! I'm so happy with how they turned out. My Sales Rep was great, Ellen Paytas...highly recommend her. Very knowledgable and easy to work with.

Cabinet designCustom cabinet design & installationInstallation
Xiao3 years ago★★★★★

Rating only, no written review.

Cabinet designCabinetry & hardware designCustom furniture+ Punctuality+ Quality+ Professionalism
CenturyLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cabinet designCabinet installation+ Professionalism
Kim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cabinet designCabinet installationShelving/rack construction & installation+ Professionalism
Carol6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Cabinet designInstallation+ Responsiveness+ Punctuality+ Quality

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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