Experts Reviews · Company report
California Closets - Fairfield logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty95−0.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

California Closets - Fairfield

Morristown, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 31 closet designers · 5.0★ from 829 Google reviews

Report card

Percentile vs other closet designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.California Closets - Fairfield is better than 96% of closet designers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.California Closets - Fairfield is better than 96% of closet designers.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.California Closets - Fairfield is better than 95% of closet designers.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.California Closets - Fairfield is better than 100% of closet designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.California Closets - Fairfield is better than 100% of closet designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.California Closets - Fairfield is better than 81% of closet designers.A
81

Reviews for your job

Customers hired California Closets - Fairfield for 8 kinds of job.

California Closets - Fairfield for installation

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Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.70
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 12

All 30 Google reviews tagged “Installation” · showing 20

DanielleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

EDITED WITH MOST RECENT EXPERIENCE. After two successful projects with California Closets (one with Michelle Krasner and one with Jaime Witt), I decided to have Jaime design a custom wall bed for my office/guest room. The design process was wonderful, and I was extremely excited about this project. I waited two…

InstallationOffice space design− Quality− Value
Eleonora1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

absolutely incredible!!! From the concept and design working with Linda McHale - she completely got my needs, brilliantly created the perfect maximized and elegant way to transform spaces into a shoe closet (100+!!) a handbag closet and my full walk-in --- and then the living room "wall" - my vast collection of…

Cabinet construction & installationCloset designCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Annette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From beginning to end our experience was fabulous. Allison was so easy to work with. I wish I could clone her for some other interior design needs. Rafael and Joe were wonderful as well. Our home was spotless when they left.

Cabinet designCabinet installationCloset design+ Responsiveness+ Punctuality+ Quality
Rosita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt & Steve - the installers were great! They were very professional and courteous! This project was few years in making and couldn’t be happier. Kudos to Rebecca for helping in the design and her insights were so valuable.

Cabinet installationCustom furnitureInstallation+ Responsiveness+ Punctuality+ Quality
Sabrina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Elizabeth Frey was our designer. She made sure there would be a place for everything I owned. Wonderful experience from start to end. Could not recommend California Closets enough!

Closet designInstallation+ Responsiveness+ Punctuality+ Quality
Jacqueline13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We recently had our pantry and son's closet done by California Closets. The design process was seamless with Donna. The lead time for the install was long, but we were lucky to secure a cancelled spot and able to have the install completed 4 weeks earlier than expected. Our initial install went well, but we were…

Closet designInstallationShelving/rack construction & installation+ Responsiveness+ Quality+ Professionalism
Matt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Randi was our designer and she was incredible to work with. We started not really knowing what we wanted and she guided us to something we absolutely love. She was very responsive throughout the entire design process, which is so rare for anything in the home improvement space. On the day of the installation, the…

Closet designCustom furnitureInstallation+ Responsiveness+ Punctuality+ Quality
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everything was awesome!

Cabinet designCabinet construction & installationCustom furniture+ Responsiveness+ Punctuality+ Quality
Shanka5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Working with CC of Fairfield was extremely easy & worth every penny. The designer (Alma) took extreme pains to accommodate all the feedback & provide updated work ups until we settled on the final version. She had amazing ideas on how to maximize the space & accessorize the design to round out a version that we…

Cabinet construction & installationCloset designInstallation+ Responsiveness+ Punctuality+ Quality
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Ellen Paytas was my consultant. I have to say that she is very professional, very patient & overall a pleasure to work with. She did everything I asked & then some. I did 5 closets, each with their own size, shape & function so each required separate designs. Ellen made them all work & the results are fantastic.

Cabinet designInstallation+ Responsiveness+ Punctuality+ Quality
April4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Five stars for Shellie Topper, she took the time to help transform my little princess closet. Five stars for the Rafael Gonzalez-Alvarez for installed my closet shelves. I’d recommend them to anyone.

InstallationShelving/rack construction & installation+ Responsiveness+ Punctuality+ Quality
ChristinaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quality is unparalleled, and amazing customer service makes the experience exceptional.

Custom furnitureInstallationShelving/rack construction & installation+ Responsiveness+ Punctuality+ Quality
June4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Debbie was great to work with. She's good at listening to my requirements and flexible with customizing solution. The installation team was excellent! They are punctual, well structured, professional in handling all the work, and took good care of protecting our furnitures. The result is amazing. California Closets…

Custom cabinet design & installationCustom furnitureInstallation+ Responsiveness+ Punctuality+ Quality
YounLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It's been almost 2 months since we got the new closets and shelves from California Closets, and I still think it was one of our best decision when we renovated our new house. Debbie was a great communicator and she exactly understood what I envisioned, and it was nicely implemented. The shelves and closets look…

Cabinet designCabinet installationCabinet construction & installation+ Responsiveness+ Punctuality+ Quality
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I used California Closets to install a desk with bookshelves above and cabinets and filing drawers underneath, along one wall of my home office. Elizabeth Frey created a perfect design that fit my needs, and the installers were efficient, clean, and professional. The price was better than other competitors I looked…

Cabinet designCustom cabinet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
Sharon13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience from start to finish. I had a walk in closet designed and installed. Allison did a great job planning and the install was seamless. I couldn’t believe I had exactly the right amount and types of spaces I needed . Scheduling was easy and they were available to answer all questions . It does take…

InstallationService not listed+ Punctuality+ Quality+ Professionalism
Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were looking to replace an old pantry and we looked into California Closets. While we had many options to choose from, two things made us go with CC. Debbie our designer and the quality. Debbie was amazing from start to finish! She helped us build the pantry of our dreams while keeping within our budget. She…

Cabinet designCustom cabinet design & installationInstallation+ Responsiveness+ Quality+ Professionalism
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used California Closets for years and we were always extremely happy! The last project, Linda was our designer and she was extremely thorough in her design layout and very professional. She always returned all our calls and answered endless questions. We had a few requests that were not in the "normal…

Cabinet designCustom cabinet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
KimLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Be very careful before signing a contract with this company. We asked for certain door front and mentioned it multiple times and was installed with the basic doors and looks cheap. I could if done better at Ikea. Beware!!!! The designer and installer said they would talk to the owner of this company and they came…

Cabinet designInstallation− Professionalism
Alicia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Cat is an amazing designer and is now my go to on any custom design projects. She is always professional and able to provide creative solutions for any type of space in your home. I have had three custom projects completed with California Closets. From initial consult to final Installation has always been a great experience.

Custom cabinet design & installationInstallation+ Responsiveness+ Punctuality+ Quality

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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