Experts Reviews · Company report
California Closets - Huntington Beach logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

California Closets - Huntington Beach

Downey, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 31 closet designers · 4.9★ from 558 Google reviews

Report card

Percentile vs other closet designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.California Closets - Huntington Beach is better than 89% of closet designers.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.California Closets - Huntington Beach is better than 87% of closet designers.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.California Closets - Huntington Beach is better than 96% of closet designers.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.California Closets - Huntington Beach is better than 100% of closet designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.California Closets - Huntington Beach is better than 100% of closet designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.California Closets - Huntington Beach is better than 86% of closet designers.A
86

Reviews for your job

Customers hired California Closets - Huntington Beach for 8 kinds of job.

California Closets - Huntington Beach for closet design

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Jobs reviewedHow many Google reviews are tagged with this job.67
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Closet design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 10

All 67 Google reviews tagged “Closet design” · showing 20

Patty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Celia McManus is the BEST designer. She came up with creative solutions for storage in both our kids rooms. She designed two window bench seats with pull out drawers and shelves, as well as a walk-in closet. She is easy to work with, patient, and most importantly creates functional/practical and attractive designs.…

Cabinet installationCabinetry & hardware designCabinet construction & installation+ Responsiveness+ Punctuality+ Quality
Yasemin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Sergio & Chris outstanding installers . They are on time , very polite , professional and explain the work in detail no surprises

Closet designCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Jon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are very pleased with the product and the sales and installation people.

Closet design+ Responsiveness+ Punctuality+ Quality
Matt13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great design and sales consulting. Great installation. Love my new mudroom shelves!

Cabinet installationCabinet construction & installationCloset design+ Responsiveness+ Quality+ Professionalism
KevinLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

LaNay and the team did a very nice job designing and providing great customer service.

Closet design+ Quality+ Professionalism
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great process with the sales representative and the installers. The quality of the product and price were great. I would recommend you guys and would use you again.

Cabinet installationCloset design+ Responsiveness+ Punctuality+ Quality
Denise11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So happy with my new closets from California Closets installers Emmanuel and Cody did a great job they came in very professional looking, went to work, cleaned up the area and answered our questions prior and after their installation.

Closet design+ Responsiveness+ Punctuality+ Quality
Carilyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fred, our installer, was professional, courteous, and attentive to detail. Every aspect of choosing the design, cabinet style, and installation was effortless and exact to my expectations. Will use California Closets again for future projects.

Cabinet installationCabinet construction & installationCloset design+ Responsiveness+ Punctuality+ Quality
Customer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Everything was good. I did reach out after our job was completed to ask a question about our discount-never heard back. I personally was not happy to not get a response as the job was completed. You should still respond to your customer.

Closet design
Enrique3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

My closet was installed on June 8, 2023 and it immediately looked great but after I was done gawking on how the entire space looked I was very displeased in the actual craftsmanship of the install. They used so much caulk at first that I had to ask the installer to try to remove it. The pictures are of after he…

Customer photo from Enrique's reviewCustomer photo from Enrique's reviewCustomer photo from Enrique's review
Closet design− Quality− Value
Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional. The job was done in a clean manner and finished on time. Will definitely use them again.

Closet design
Nicolette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience from start to finish. Dawn had great ideas and helped me with decisions. Adrian and crew were clean, fast and professional. Highly recommend this company, it’s worth it!

Closet design+ Punctuality+ Quality+ Professionalism
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My pantry turned out great. I love it.

Closet design+ Quality
Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had used CC in our Master Bedroom closet several years ago so there was no question that we would use CC for the 2 Guest Bedroom closets. Once again we were very pleased with the entire experience from design to installation.

Closet design+ Responsiveness+ Punctuality+ Quality
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The designer, Dawn Sundstrom, and the installer, Brandon Mendoza were both very professional and knowledgeable. The entire experience was positive.

Closet designShelving/rack construction & installation+ Responsiveness+ Punctuality+ Quality
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jessica was prompt , exact and designed the perfect build in 4 areas! Installation crew were young professional and had the skills and customer service to represent the companies ideals! All in all a fine experience. Being a General Contractor in business for 35 years they we're not inexpensive........BUT you pay…

Closet design
Dawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service on time delivery and very professional from start to finish. Installers Emmanuel and Cody were excellent protecting my floors with mats and shoe covers and the design and final product were excellent. I will recommend them highly and use them again in the future

Closet design+ Responsiveness+ Punctuality+ Quality
Jin-Hwa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is my SECOND experience w CalClosets and it was even better than the first time! From start to end, I have nothing but compliments. My designer, Shana, was nothing less than professional and she was like a fairy godmother bringing my dream closet/office to life. My husband’s closet and office also came out…

Closet designOffice space design+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy with the closets they provided

Closet design+ Quality+ Professionalism
JimLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m a high end custom home builder. Many of our clients have used CC and been happy. Recently we use CC on a new home we were building personally. From start to finish they did a great job. The design side was excellent. Scheduling was efficient and reliable. The install was first class. Overall excellent job. We will continue to partner with them.

Cabinet installationCloset design+ Responsiveness+ Punctuality+ Quality

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