Naomi Tauger3 reviewsTotal number of Google reviews Naomi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCame sooner than expected and everything was easy. The closet is life changing!
California Closets - Huntington Beach
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 31 closet designersPosition by Experts Score among all companies we track in this category. · better than 47%
4.9 ★★★★★ 558 Google reviews · 24 photos
94%five-star reviews
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
70%reviews answered by the owner
Oct 2026latest review
California Closets - Huntington Beach at a glance
Customers frequently praise the design process, installation quality, and punctuality, noting that staff are knowledgeable and responsive. Recurring themes include smooth scheduling, effective space maximization, and professional communication throughout the project. However, some low-star reviews highlight issues with incorrect measurements, delayed deliveries, and installation errors requiring multiple visits to resolve.
- Google rating: 4.9 out of 5 from 558 reviews (94% five-star).
- Reviews on this page: 559 Google reviews (477 with written comments, 81 with photos).
- Owner responses: the business replied to 70% of reviews.
- Most recent review: October 19, 2026.
- Service: Closet Designer serving Downey, California.
Data from Google, last updated October 26, 2026.
Score profile vs other closet designers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.California Closets - Huntington Beach: 89/100 on this factor. Category median: 94.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.California Closets - Huntington Beach: 87/100 on this factor. Category median: 93.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.California Closets - Huntington Beach: 96/100 on this factor. Category median: 98.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.California Closets - Huntington Beach: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.California Closets - Huntington Beach: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.California Closets - Huntington Beach: 86/100 on this factor. Category median: 84.A
86
Bar = this company · dark tick = category median.
Star ratings
559 Google reviews we collected
- 5 stars52394%
- 4 stars244%
- 3 stars20%
- 2 stars20%
- 1 star81%
Praise vs complaints
Phrases our text analysis found in 477 written reviews
- Praise77899%
- Complaints71%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude21027%
- Quality & results17522%
- Speed & response14218%
- Would recommend12916%
- Communication689%
- Price & value415%
- Honesty & trust203%
What customers talk about
We read 477 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Professional, on time daily, answered questions with detailed answers”
“Our designer Alejandro was easy to work with and was very detail oriented.”
“The customer service was terrible.”
“We went to Matius’ office the next day for a presentation.”
“We couldn’t be happier and would highly recommend California Closets!”
“I cannot recommend California Closets based on my experience and would strongly encourage others to consider other companies before spending thousands…”
“Their communication during the process from beginning to end is much appreciated.”
“Price was very reasonable and Kamil was great to work with.”
“It’s just so expensive to get even a small closet done”
“I took estimates from two other providers, and can honestly say that California Closets did a better job for a lower cost.”
People customers mention
- Kamil 27 reviews
- Kim 10 reviews
- Mark 9 reviews
- Ahmed 8 reviews
- Desert 7 reviews
- Jason 7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired California Closets - Huntington Beach for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Jeanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We used California Closets for a second time and once again we were ecstatic with the result. Our designer Alejandro was easy to work with and was very detail oriented. The installation went smoothly and was completed in one day. Overall would highly recommend! Mike & Jeanne Valentine
Stacy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The designer Christine and the installation crew were extremely accommodating and professional, not to mention very pleasant to work with. I now have the craft room of my dreams and couldn't be happier!
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Everything is just what I wanted, beautiful and seamless from the beginning to the end.
AshleyLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Byron came out today to take measurements and help make a solution for our hamper and drawers and we couldn’t be happier. Wow were we impressed with his product knowledge. It says a lot when someone has been with a company for over 30 years. It shows. Such a great company to work with!
greg8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Kim assisted us in planning and designing. She did an outstanding job and worked hard to take care of our walk in closet. The materials and finished product were exactly what we expected. The 2 gentleman who installed cabinets also did a remarkable job and should be recognized as top employee's who take pride in their work.
Karole8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I needed storage and I decided on built in cabinets and drawers. Originally, I was going to get quotes from a few vendors, but Kamil at California Closets was such a joy to work with and put together a design exactly what I wanted that I just decided to go with Kamil. I love the fact their showroom is close by so I…
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Customer reviews
4.9 ★★★★★ 558 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Jeanne Valentine5 reviewsTotal number of Google reviews Jeanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe used California Closets for a second time and once again we were ecstatic with the result. Our designer Alejandro was easy to work with and was very detail oriented. The installation went smoothly and was completed in one day. Overall would highly recommend! Mike & Jeanne Valentine
Cammie H4 reviewsTotal number of Google reviews Cammie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleProfessional, on time daily, answered questions with detailed answers
Stacy Landon6 reviewsTotal number of Google reviews Stacy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe designer Christine and the installation crew were extremely accommodating and professional, not to mention very pleasant to work with. I now have the craft room of my dreams and couldn't be happier!
Response from the owner · 2 weeks ago
We are privileged to hear that Christine and our installation crew helped create the craft room of your dreams. It's not often we get to see a video; thank you for sharing your new space.
Julie Weick5 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEverything is just what I wanted, beautiful and seamless from the beginning to the end.
Response from the owner · a week ago
Your positive feedback is truly appreciated. We’re delighted everything turned out as expected.
Ashley AllredLocal Guide · 39 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleByron came out today to take measurements and help make a solution for our hamper and drawers and we couldn’t be happier. Wow were we impressed with his product knowledge. It says a lot when someone has been with a company for over 30 years. It shows. Such a great company to work with!
Response from the owner · a week ago
Thank you for your review, Ashley! We’re excited that Byron’s product knowledge and decades of experience helped create the perfect solution for you.
greg hernandez8 reviewsTotal number of Google reviews greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKim assisted us in planning and designing. She did an outstanding job and worked hard to take care of our walk in closet. The materials and finished product were exactly what we expected. The 2 gentleman who installed cabinets also did a remarkable job and should be recognized as top employee's who take pride in their work.
Response from the owner · 4 weeks ago
Thanks for recognizing Kim and our installation team! We’re delighted that they delivered a walk-in closet with materials and workmanship that exceeded your expectations.
Karole Hagino8 reviewsTotal number of Google reviews Karole has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI needed storage and I decided on built in cabinets and drawers. Originally, I was going to get quotes from a few vendors, but Kamil at California Closets was such a joy to work with and put together a design exactly what I wanted that I just decided to go with Kamil. I love the fact their showroom is close by so I was able to see and touch various drawer/shelf configurations. I also had cabinets/shelves built in a smaller room. California Closets is very professional and made me feel secure in my decision. Their communication during the process from beginning to end is much appreciated. The installers were fabulous and did a fantastic job. I absolutely love the results!
Response from the owner · a month ago
We greatly appreciate your positive feedback and are thrilled to hear that you love the results of your built-in cabinets and drawers. Thank you for sharing your experience with us!
david Handman4 reviewsTotal number of Google reviews david has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy wife and I went to California Closets in Palm Desert intending to convert our guest bedroom into a home office. We made the appointment, and designer Matius Barrionuevo came to our house the following day to look at the space. We described what we wanted; floor to ceiling bookshelves and cabinets with a wraparound countertop, desk and drawers. Matius took measurements, showed us some wood and paint samples, and said he’d be in touch by email in a few days. What he emailed was amazing! Using computer software, Matius created schematic diagrams with measurements and visual renderings in multiple angles, including a rotational 3D image of the room that showed us exactly what our office would look like. It was exactly what we had in mind! We went to Matius’ office the next day for a presentation. Using his computer connected to a big screen TV, the software enabled us to see other options Matius had created for the bookshelves and to make choices on the fly, such as type of wood, paint color, and style of cabinet doors. After a couple of hours we saw our home office fully designed and priced. We decided to go ahead with a contract. In six weeks, Rodrigo came with his crew. They installed the office perfectly in one day! They were fast and clean. We arranged the books on the shelves and equipment on the desk. A week later, Matius came back with Fabian and drilled holes with grommets, and invisibly ran the wiring. The entire California Closets experience was fun and stress-free. We highly recommend them. A special shout-out to Matius, who stayed on top of the project from start to finish.
Response from the owner · 4 weeks ago
Thank you for taking the time to share your experience. We’re thrilled that Matius and the installation team brought your home office vision to life and made the process fun and stress-free. We’ll be sure to share your kind recognition with the team.
Mike CassidyLocal Guide · 11 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleUnexpected retreat in the middle of Long Beach
Response from the owner · 4 weeks ago
Thank you, Mike! We're happy to hear that your newly designed space feels like an unexpected retreat. Enjoy your new sanctuary!
Business details
- Address: 5921 Skylab Rd, Huntington Beach, CA 92647
- Phone: (800) 436-3104
- Website: locations.californiaclosets.com
- Service area: Downey, CA