Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
Customers frequently praise the design process, noting that staff offer creative solutions and communicate effectively throughout the project. Installers are often described as professional, punctual, and thorough in their cleanup. However, some reviewers criticize the high pricing relative to perceived value, citing issues with uneven installations, broken hardware, and poor communication regarding delivery schedules for specific orders.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
484 Google reviews we collected
Phrases our text analysis found in 388 written reviews
How often each topic comes up in the written reviews
We read 388 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Installers were professional, friendly and efficient.”
“Megan did a great job giving me exactly what I was looking for and made suggestions that worked even better than what I first envisioned.”
“The installation crew was just as impressive - they were efficient, clean, and meticulously took care of every detail.”
“I took a long time to make my final decisions and she was very patient with my slow decision making.”
“Overall, I highly recommend this company because of these great employees.”
“because of the cost i would not recommend to many of my friends.”
“Great communicators, wonderful design (and designer), and competitive pricing.”
“(1) The shelves seems overly expensive/overpriced for what I got.”
“Kelsey is the best designer and really easy to work with throughout the design process.”
“Andria is super reliable and hard working and great with clients.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired California Closets - Minneapolis/Edina for 8 kinds of job. Pick one to see what they paid and said.
Loving my new closet system. Megan did a great job giving me exactly what I was looking for and made suggestions that worked even better than what I first envisioned. Also got matching upper cabinets in laundry room for needed additional storage. Installers were professional, friendly and efficient. 5 Stars from start to finish.
CC is simply the best! Great design with thoughtful, innovative solutions. They always take the time make sure the job is completed perfectly.
I had a laundry room and three closets reimagined into beautiful spaces in a new condo. Very happy with the results.
We worked with Kelsey to design a beautiful primary closet for us. She had so many good ideas and our closet turned out great. We have so much space. The install went well. This is our second California Closet and we will work with them again.
We are very pleased with California Closets. We recently had our sixth closet installed (3 in a previous residence and 3 in our current residence). The Closets are well constructed from top of the line materials. They are esthetically pleasing and add warmth to the room. We love the added storage and space. The…
I have now worked with California closets on three projects over the past three months. They first customized two closets, then my laundry room, and finally my pantry. I couldn't be more pleased with the results! Kelsey is the best designer and really easy to work with throughout the design process. She is very…
| Job | Reviews | Category typical |
|---|---|---|
| Installation | 41 | — |
| Closet design | 36 | — |
| Cabinet design | 30 | — |
| Refurbishment | 27 | — |
| Custom cabinet design & installation | 26 | — |
| Space Planning | 15 | — |
| Cabinet construction & installation | 12 | — |
| Room planning | 8 | — |
4.9 ★★★★★ 484 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Absolutely fantastic!
We are so happy to hear our team provided an amazing experience. Thank you for sharing your review, Jeni! -Catherine Orn, General Manager, California Closets Minneapolis/Edina
Loving my new closet system. Megan did a great job giving me exactly what I was looking for and made suggestions that worked even better than what I first envisioned. Also got matching upper cabinets in laundry room for needed additional storage. Installers were professional, friendly and efficient. 5 Stars from start to finish.
Kelly, we're so happy to hear that you're loving your new closet It makes us smile knowing that the final design delivered exactly what you were looking for and even exceeded your vision. We're also glad that your new laundry room storage provides the extra space you needed. It's great to know that the entire experience was a five-star from start to finish. Thank you for sharing your review with us! Catherine Orn, General Manager, California Closets Minneapolis/Edina
My small closet turned out to be very beautiful
Thank you for the kind review, Chuck. We’re so happy to hear you love your new closet, and we really appreciate your feedback. Catherine Orn, General Manager, California Closets Minneapolis/Edina
Great experience.
Thank you, Jennifer, we're glad you had a great experience and appreciate you taking the time to share your feedback! Catherine Orn, General Manager, California Closets Minneapolis/Edina
CC is simply the best! Great design with thoughtful, innovative solutions. They always take the time make sure the job is completed perfectly.
Your feedback is appreciated! We're grateful for the opportunity to work with you and delighted to hear that our team's dedication and craftsmanship stood out throughout your project. Catherine Orn, General Manager, California Closets Minneapolis/Edina
I had a laundry room and three closets reimagined into beautiful spaces in a new condo. Very happy with the results.
We are so happy to hear that our designer was able to reimagine your laundry room and closets. It's wonderful to know you love your new spaces! Thank you for sharing your positive feedback, Lynda! -Catherine Orn, General Manager, California Closets Minneapolis/Edina
Great job! Love my closet!
Thank you so much, Jane! We’re so glad you’re loving your new closet. Enjoy your beautiful new space, and thanks again for choosing California Closets! Catherine Orn, General Manager, California Closets Minneapolis/Edina
We worked with Kelsey to design a beautiful primary closet for us. She had so many good ideas and our closet turned out great. We have so much space. The install went well. This is our second California Closet and we will work with them again.
Debbie, your primary closet looks stunning! We're so happy to hear that you're enjoying your beautiful new space and all the added storage it provides. It's wonderful to know that the design came together exactly as you envisioned and that the installation process went smoothly. Thank you for being a valued customer and for sharing your review with us. We look forward to working with you again in the future! Catherine Orn, General Manager, California Closets Minneapolis/Edina
We are very pleased with California Closets. We recently had our sixth closet installed (3 in a previous residence and 3 in our current residence). The Closets are well constructed from top of the line materials. They are esthetically pleasing and add warmth to the room. We love the added storage and space. The workmanship is professal and their clean-up is outstanding.
We're so happy to hear about your positive experience with California Closets - Minneapolis/Edina. Thank you for your feedback, Roger! Jodi Bui, Sales Manager, California Closets Chicago
I have now worked with California closets on three projects over the past three months. They first customized two closets, then my laundry room, and finally my pantry. I couldn't be more pleased with the results! Kelsey is the best designer and really easy to work with throughout the design process. She is very creative and solved all my concerns. The installers were also fabulous. Two deserve special attention, Hunter, who worked on two of the projects, and Luke who did the laundry room. They were personable, respectful, and very dedicated to the work they completed. Overall, I highly recommend this company because of these great employees. Without them, just another company. Thanks Kelsey, Hunter, and Luke!
Thank you for the amazing review, Joyce! It's great knowing that you've had such positive experiences across multiple projects, and we're happy that our team helped bring each space to life. We appreciate your recommendation and the opportunity to be part of your home organization journey. Catherine Orn, General Manager, California Closets Minneapolis/Edina
Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
