Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts

Experts Reviews · Company report
California Closets - Reno logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%60+14.5Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

California Closets - Reno

Sparks, NV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 31 closet designers · 4.7★ from 139 Google reviews

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Report card

Percentile vs other closet designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.California Closets - Reno is better than 73% of closet designers.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.California Closets - Reno is better than 60% of closet designers.B
60
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.California Closets - Reno is better than 99% of closet designers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.California Closets - Reno is better than 95% of closet designers.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.California Closets - Reno is better than 100% of closet designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.California Closets - Reno is better than 100% of closet designers.A
100

Reviews for your job

Customers hired California Closets - Reno for 8 kinds of job.

California Closets - Reno for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 12

All 6 Google reviews tagged “Installation”

May3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★

Returning customer from a 2021 project. Installer was quick and polite, however product was not cut to the correct measurements. Corrective cuts were done onsite for job to be completed timely. Unfortunately, install was not well done (shelves not level, mounting hardware not in place, apparent damage to product)…

InstallationCloset design+ Responsiveness+ Punctuality+ Professionalism
Rachael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cal Closets provided a very easy and seamless process from design to installation. We had a small scratch in one of the drawer fronts and they quickly ordered a replacement and scheduled installation as soon as the part arrived. Our closet is both beautiful and functional.

Closet designInstallation+ Responsiveness+ Punctuality+ Quality
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

California Closets - Reno did an amazing job on my walk in closet, pantry, den and garage in our new home. The walk in closet was so fabulous that I had to add another one in the guest room. Why? Because the closet is so incredible it has to be all mine so my husband is now going to have to use the other, just as…

Cabinet designCustom cabinet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
Margo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I love my new closets. They came out and designed the shelving to suit my needs utilizing one closet as part guest room closet/linen closet/kitchen appliance. Truly custom. Thank you!

Cabinet designCustom cabinet design & installationInstallation+ Punctuality+ Quality+ Professionalism
SavvyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent quality workmanship and attention to detail. Responsive to the design requests we had and kept the installation on schedule. Not a rushed job, the installer paid a lot of attention to making things correct and beautiful. Not inexpensive, but we definitely went with the right closet company. Took about 10…

Cabinet designCustom cabinet design & installationInstallation+ Responsiveness+ Quality
Jordan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Cabinet designCustom cabinet design & installationInstallation+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Custom cabinet design & installation9—
Closet design7—
Installation6—
Cabinet construction & installation4—
Cabinet design4—
Cabinetry & hardware design3—
Shelving/rack construction & installation3—
Millwork design2—

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