Experts Reviews · Company report
California Closets - Santa Monica logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty98−0.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

California Closets - Santa Monica

Downey, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 31 closet designers · 4.9★ from 862 Google reviews

Report card

Percentile vs other closet designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.California Closets - Santa Monica is better than 95% of closet designers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.California Closets - Santa Monica is better than 94% of closet designers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.California Closets - Santa Monica is better than 98% of closet designers.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.California Closets - Santa Monica is better than 100% of closet designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.California Closets - Santa Monica is better than 100% of closet designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.California Closets - Santa Monica is better than 96% of closet designers.A
96

Reviews for your job

Customers hired California Closets - Santa Monica for 8 kinds of job.

California Closets - Santa Monica for cabinet construction & installation

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Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Cabinet construction & installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6

All 24 Google reviews tagged “Cabinet construction & installation” · showing 20

Whitney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We worked with Anthony, he is the best- thank you Anthony! Highly recommended!

Bedroom designCabinet designCabinet installation+ Responsiveness+ Punctuality+ Quality
Melanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience with California Closets was excellent. The designer, Angela B., was super creative, professional, very communicative, and mindful of our budget. She worked with us to customize exactly what we wanted with 3D renderings that showed us what our space could become. The units turned out spectacularly and…

Cabinet designCabinet installationCabinetry & hardware design+ Responsiveness+ Punctuality+ Quality
CeciliaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

If I could give 10 stars, I would!! First, I need to express how incredible our designer is - Lonna Swenson. It's almost as if she could read my mind. We were on the same wavelength for every aspect of this design - and I'm not easy, always looking and relooking. Lonna was so incredibly professional and patient…

Cabinet designCabinet construction & installationCloset design+ Responsiveness+ Punctuality+ Quality
Stephen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mauricio, Alexis and Johnathon. Came and installed my bar top. I am extremely grateful for everything they did. They made my day 100% better. I cannot think them enough for their help.

Cabinet construction & installation+ Responsiveness+ Professionalism
Jack3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As a Construction Management Company we use vendors that consistently provide professional service and outstanding product quality. Which is why we always call Wendy when we have a closet, office space and/or garage that needs done. Wendy and California Closets have consistently delivered to my clients a product and…

Cabinet designCabinetry & hardware designCabinet construction & installation+ Responsiveness+ Quality+ Professionalism
Andrew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jenn K. (my designer) did an awesome job with my custom built-in desk and shelves. She was kind, patience, responsive and forthcoming throughout the process. The installation process was a breeze. I would highly recommend CA Closet and Jenn for any project at your home. A++.

Cabinet construction & installationCloset designCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
KarenLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Christian L expertly installed in our Venice home the beautiful closets designed by Jenna from the Santa Monica showroom. Looks terrific! Nice people too! 👍

Cabinet designCabinet construction & installationCloset design+ Responsiveness+ Quality+ Professionalism
Melvin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a very positive experience, because of our Salesperson/Designer Wendy Bremmer. We needed to re-do our closet space in multiple rooms and design an office workroom for my husband. Wendy was very imaginative and a very good listener, taking our original ideas and developing them to be even more functional.…

Cabinet designCabinet installationCabinet construction & installation+ Responsiveness+ Punctuality+ Quality
patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We worked with Echo Lee as designer for multiple closet projects from California closets. She has done an outstanding job and the quality of work has been excellent. I automatically call her everytime we have a new project. Wesley Moore

Cabinet installationCabinetry & hardware designCabinet construction & installation
michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a great experience with California closets and in particular, the installer Jesus Castillo. Great craftsmanship and care went into the installation process. Our designer, Kim Van Woesk nailed it.

Cabinet installationCabinet construction & installationCloset design+ Responsiveness+ Punctuality+ Quality
Gloria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great job!!

Cabinet construction & installationInstallation+ Responsiveness+ Punctuality+ Quality
JulieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had the pleasure of working with Cara Carrasco on my custom closet project. My designer worked with her initially and Cara did a wonderful job iterating on the design with her. When my designer stopped work on the project I took the reins. Cara was wonderful at walking me through the initial design concept and…

Cabinetry & hardware designCabinet construction & installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
JenniferLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cara Carrasco at California Closets did a great job helping us with our closet several years ago so when it came to revisiting the design of two storage closets this year, it was natural to reach out to California Closets and Cara. They did not disappoint! Cara was responsive and professional, answering our…

Cabinet construction & installation+ Responsiveness+ Punctuality+ Quality
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Working with Cara couldn’t have been easier! She’s so professional and fun to work with. Our closets are beautiful and the process couldn’t have been smoother. Highly recommend!

Cabinetry & hardware designCabinet construction & installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
TinkaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We worked with Wendy in the past, en recently re-hired her for a new project as she has been such a joy to work with. During the endless (5 years +) renovations of our Beverly Hills home she was without doubt the best person we have ever worked with. She was extremely detail oriented, friendly, punctual, creative…

Cabinetry & hardware designCabinet construction & installationCloset design+ Responsiveness+ Punctuality+ Quality
Aleksandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are very happy with our California Closets. The process was very smooth starting with the amazing designer - Melissa- who was very knowledgeable and helped optimize the closet space for what we needed. The installation team was very professional. Their work is impeccable and they left the space clean and ready to…

Cabinet construction & installationCloset design+ Responsiveness+ Quality+ Professionalism
Richard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The designer (Echo ) was very professional and they installed custom closets on promised date. There was a small issue with a drawer few months later and when I requested a/s , CC scheduled a technician to come out right away. I am very happy with them.

Cabinet designCabinet construction & installationCloset design
Brad7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Smart, helpful, on-time, professional, capable. Great job overall!

Cabinet construction & installationCloset design+ Responsiveness+ Quality+ Professionalism
Terry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The people I dealt with were professional and always showed up exactly when they said they would. The design was perfect for my needs and the installation was flawless. I love this company!

Cabinetry & hardware designCabinet construction & installationInstallation+ Responsiveness+ Punctuality+ Quality
Toby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our consultant Angela was fabulous and designed a new home office and closet system that is wonderful. The office is finally organized; everything is easy to find and in its place. The installation was simple, clean and done in 1 day. Everyone was professional and we are thrilled with the room. We will…

Cabinet designCabinetry & hardware designCabinet construction & installation+ Quality

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