Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts
Google reviewers rate California Closets in Downey, CA, 4.9 out of 5 based on 862 reviews, with the owner responding to 95% of feedback. Customers frequently praise the design process for being collaborative and responsive, noting that staff are patient, professional, and efficient in creating functional storage solutions. While many describe the installation as high-quality and punctual, a minority of low-star reviews cite issues with incorrect measurements, delayed timelines, and poor installation workmanship that required multiple service visits to resolve.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
862 Google reviews we collected
Phrases our text analysis found in 776 written reviews
How often each topic comes up in the written reviews
We read 776 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Thoughtful, insightful, patient (as we changed designs and worked through options).”
“Jesus did an amazing job with the installation and Cara was so great to plan with.”
“The showroom in Santa Monica was lovely, but these people are incompetent.”
“Sam was so responsive and fast to reach out and get to my house for a consultation immediately.”
“Measurements were wrong, doors came months late, the installer used a screw so long it came out of the wall in the hallway.”
“Highly recommend working with the both of them, as they truly follow through on gold-standard customer service and quality that CA Closets are known for!”
“I could not recommend this company, or Wendy, more highly.”
“From the beginning, Aksana was incredibly helpful, responsive, and easy to work with.”
“Beckett was also reasonable with my budget and formatted styles that also worked within that range.”
“Not worth the money”
“…ts to anyone looking for beautiful, high-quality work and a team that genuinely cares about delivering an exceptional experience!…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired California Closets - Santa Monica for 8 kinds of job. Pick one to see what they paid and said.
Jesus did an amazing job with the installation and Cara was so great to plan with. Highly recommend!
Alex did an incredible job with our new closet. He was thorough and efficient. He made sure everything was installed perfectly. Highly recommend Alex for any install needs!
Jeffrey Gale is the best. Thoughtful, insightful, patient (as we changed designs and worked through options). We’re very happy with our reach in closet reno. High quality, competitively priced.
Great experience with California Closets and specifically Mylene - she is amazing.
I had a great experience. Sam was so responsive and fast to reach out and get to my house for a consultation immediately. She made everything very easy and was patient while i worked through my decisions. I highly recommend. And the installation was so professional as well. They did an amazing job!
I am having a wonderful experience with my designer Tiffany. She has done an amazing job and I’m excited to be working with her. She has gone above and beyond and I am already working on more projects with her and will be definitely be using her in the future and referring her to friends and family
| Job | Reviews | Category typical |
|---|---|---|
| Installation | 63 | — |
| Custom cabinet design & installation | 55 | — |
| Closet design | 54 | — |
| Custom closet design & installation | 53 | — |
| Cabinet design | 41 | — |
| Cabinet construction & installation | 24 | — |
| Closet woodworking | 22 | — |
| Cabinetry & hardware design | 21 | — |
4.9 ★★★★★ 862 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Beckett was great to work with! I love my closets!
Thanks for sharing this, Isabelle! We're glad Beckett made the experience great. Enjoy your new closets! Patrick Layne, General Manager, California Closets Santa Monica
Jesus did an amazing job with the installation and Cara was so great to plan with. Highly recommend!
Your positive experience with Jesus and Cara means a lot. We're glad their teamwork made the process seamless. Thanks for recommending us, Lauren! Patrick Layne, General Manager, California Closets Santa Monica
Alex did an incredible job with our new closet. He was thorough and efficient. He made sure everything was installed perfectly. Highly recommend Alex for any install needs!
Thank you for taking the time to share this! Alex's thoroughness and efficiency reflect our commitment to perfect installs. We appreciate the recommendation! Patrick Layne, General Manager, California Closets Santa Monica
Jeffrey Gale is the best. Thoughtful, insightful, patient (as we changed designs and worked through options). We’re very happy with our reach in closet reno. High quality, competitively priced.
We sincerely value your kind words, Dane. We’re delighted Jeffrey’s thoughtful guidance helped create a reach-in closet you love, with the quality and value you expected. Patrick Layne, General Manager, California Closets Santa Monica
Great experience with California Closets and specifically Mylene - she is amazing.
Thank you for sharing. We sincerely value your kind words about your experience and Mylene - we’ll be sure to recognize her amazing service. Patrick Layne, General Manager, California Closets Santa Monica
I had a great experience. Sam was so responsive and fast to reach out and get to my house for a consultation immediately. She made everything very easy and was patient while i worked through my decisions. I highly recommend. And the installation was so professional as well. They did an amazing job!
Your review is appreciated! We’re delighted Sam made the consultation easy and that the installation was so professional. Thank you for highly recommending California Closets. Patrick Layne, General Manager, California Closets Santa Monica
I am having a wonderful experience with my designer Tiffany. She has done an amazing job and I’m excited to be working with her. She has gone above and beyond and I am already working on more projects with her and will be definitely be using her in the future and referring her to friends and family
We are elated to hear that Tiffany has gone above and beyond and made your experience wonderful. We sincerely value your trust, referrals, and continued projects with us. Patrick Layne, General Manager, California Closets Santa Monica
I intended on utilizing CC for maximizing my small closet space. While I did not go through with the project, I did want to recognize Beckett Figueroa on her services. She was attentive to my inputs, and curated an amazing and detailed space. Beckett was also reasonable with my budget and formatted styles that also worked within that range. Thank you, Beckett! I definitely will utilize her and CC nearby for future projects.
We're delighted Beckett could curate a detailed, budget-conscious closet design tailored to your needs. We appreciate your kind recognition and look forward to helping with future projects. Patrick Layne, General Manager, California Closets Santa Monica
Beckett designed a full room of closets for us and we couldn’t be happier with how it turned out. She was wonderful to work with from start to finish, and was always incredibly quick to send over re-designs whenever we thought of changes or new ideas. The final result is exactly what we hoped for: functional, beautifully laid out, a huge upgrade for the space. We’d recommend Beckett to anyone.
We’re absolutely thrilled to hear that Beckett created a functional, beautifully laid-out closet space that exceeded your expectations. Thank you for recommending California Closets, Tory! Patrick Layne, General Manager, California Closets Santa Monica
Quick response time. Ann Karlstrom was very professional - we had a good rapport immediately. She understood what I wanted and matched it perfectly.
We are pleased to hear that Ann was professional, understood your vision, and matched it perfectly. Patrick Layne, General Manager, California Closets Santa Monica
Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts
