Experts Reviews · Company report
California Closets - Santa Monica logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty98−0.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

California Closets - Santa Monica

Downey, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 31 closet designers · 4.9★ from 862 Google reviews

Report card

Percentile vs other closet designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.California Closets - Santa Monica is better than 95% of closet designers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.California Closets - Santa Monica is better than 94% of closet designers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.California Closets - Santa Monica is better than 98% of closet designers.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.California Closets - Santa Monica is better than 100% of closet designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.California Closets - Santa Monica is better than 100% of closet designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.California Closets - Santa Monica is better than 96% of closet designers.A
96

Reviews for your job

Customers hired California Closets - Santa Monica for 8 kinds of job.

California Closets - Santa Monica for cabinetry & hardware design

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Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Cabinetry & hardware design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5

All 21 Google reviews tagged “Cabinetry & hardware design” · showing 20

Melanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience with California Closets was excellent. The designer, Angela B., was super creative, professional, very communicative, and mindful of our budget. She worked with us to customize exactly what we wanted with 3D renderings that showed us what our space could become. The units turned out spectacularly and…

Cabinet designCabinet installationCabinetry & hardware design+ Responsiveness+ Punctuality+ Quality
Cristina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our entire experience with California Closets was amazing! Jennifer Krueger, came to our home, measured and designed everything. We went with a home entertainment & closet setup, which we are so happy about. The crew, Luis Felix and Jorge Jimenez were excellent! They were very professional, and attention to detail…

Cabinet designCabinet installationCabinetry & hardware design+ Responsiveness+ Punctuality+ Quality
Jack3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As a Construction Management Company we use vendors that consistently provide professional service and outstanding product quality. Which is why we always call Wendy when we have a closet, office space and/or garage that needs done. Wendy and California Closets have consistently delivered to my clients a product and…

Cabinet designCabinetry & hardware designCabinet construction & installation+ Responsiveness+ Quality+ Professionalism
Hobie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The design process was super smooth and today was the installation day and Jeffrey was extremely professional and efficient. The final result is exactly what I wanted for my primary bedroom closet!

Cabinetry & hardware designSpace Planning+ Punctuality+ Quality+ Professionalism
Rande10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Working with Angela Beardon at CalCosets is an absolute joy from start to finish! I have used her for numerous closets for my clients and she is professional, excellent with creative space solutions, can work within many budgets, and her turnaround with drawings and quotes is incredibly fast. My clients love working…

Cabinetry & hardware designSpace Planning+ Responsiveness+ Punctuality+ Quality
OzanLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We worked with Alice as our designer and Jesus as our installer and both were great to work with. Their systems are modern and come at a fair price point. Highly recommend.

Cabinetry & hardware design+ Responsiveness+ Quality+ Professionalism
DaLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had them do seven closets (including a walk-in) and three desks. It took a little longer than expected but we are very happy with the outcome. The quality is very good. Our designer, Angela Beardon, was excellent. We were treated fairly and Isauro Vazquez Castaneda was very easy to deal with and professional. We can stongly recommend California Closets.

Cabinetry & hardware design+ Quality+ Professionalism
patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We worked with Echo Lee as designer for multiple closet projects from California closets. She has done an outstanding job and the quality of work has been excellent. I automatically call her everytime we have a new project. Wesley Moore

Cabinet installationCabinetry & hardware designCabinet construction & installation
Jill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience working with Alice and Marcos on the design and installation of my bedroom closet. Alice listened to my needs and considered my budget to design a closet that is beautiful and wonderfully functional. Never knew I could love a closet so much! Marcos installed the closet and did a fantastic…

Cabinetry & hardware designCustom cabinet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
Tina12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We recently purchased a new home that needed some work. We had several contractors in our home for new flooring, paint and more. The most professional company we dealt with was California Closets. We began with Tiffany, an enthusiastic and smart designer. She drew up the plans for several projects. We told her how…

Cabinetry & hardware designCustom cabinet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
Shelli1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend!! We love our custom closet and laundry room/pantry cabinets. Will definitely be using CC for future cabinet needs.

Cabinetry & hardware designCustom cabinet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
JulieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had the pleasure of working with Cara Carrasco on my custom closet project. My designer worked with her initially and Cara did a wonderful job iterating on the design with her. When my designer stopped work on the project I took the reins. Cara was wonderful at walking me through the initial design concept and…

Cabinetry & hardware designCabinet construction & installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Working with Cara couldn’t have been easier! She’s so professional and fun to work with. Our closets are beautiful and the process couldn’t have been smoother. Highly recommend!

Cabinetry & hardware designCabinet construction & installationCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
TinkaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We worked with Wendy in the past, en recently re-hired her for a new project as she has been such a joy to work with. During the endless (5 years +) renovations of our Beverly Hills home she was without doubt the best person we have ever worked with. She was extremely detail oriented, friendly, punctual, creative…

Cabinetry & hardware designCabinet construction & installationCloset design+ Responsiveness+ Punctuality+ Quality
Alan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Teresa was wonderful to work with and really cared about her work

Cabinetry & hardware designCloset designCloset woodworking+ Responsiveness+ Punctuality+ Quality
David14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everything went so smoothly with California Closets. From the in person and virtual design consultation to the installation team, I couldn't be happier with the process. New closets are not inexpensive, but I feel that the pricing was reasonable for the value.

Cabinetry & hardware designCloset designInstallation+ Responsiveness+ Punctuality+ Quality
Stacy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Working with Cari Howe was a wonderful experience. She is incredibly talented, professional and responsive. I love my office and vanity.

Cabinet installationCabinetry & hardware designHome decor selection+ Responsiveness+ Quality+ Professionalism
Terry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The people I dealt with were professional and always showed up exactly when they said they would. The design was perfect for my needs and the installation was flawless. I love this company!

Cabinetry & hardware designCabinet construction & installationInstallation+ Responsiveness+ Punctuality+ Quality
Toby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our consultant Angela was fabulous and designed a new home office and closet system that is wonderful. The office is finally organized; everything is easy to find and in its place. The installation was simple, clean and done in 1 day. Everyone was professional and we are thrilled with the room. We will…

Cabinet designCabinetry & hardware designCabinet construction & installation+ Quality
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am a contractor/developer in Los Angeles. I have used California closet on the last couple of projects. Alice was great at design and ideas. The installers were skilled and very accommodating. I would recommend California Closets to any real estate developer or homeowner. The quality of their product is excellent.

Cabinet designCabinetry & hardware designCloset design

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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