Experts Reviews · Company report
California Closets - Santa Monica logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty98−0.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

California Closets - Santa Monica

Downey, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 31 closet designers · 4.9★ from 862 Google reviews

Report card

Percentile vs other closet designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.California Closets - Santa Monica is better than 95% of closet designers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.California Closets - Santa Monica is better than 94% of closet designers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.California Closets - Santa Monica is better than 98% of closet designers.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.California Closets - Santa Monica is better than 100% of closet designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.California Closets - Santa Monica is better than 100% of closet designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.California Closets - Santa Monica is better than 96% of closet designers.A
96

Reviews for your job

Customers hired California Closets - Santa Monica for 8 kinds of job.

California Closets - Santa Monica for closet design

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Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Closet design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 10

All 54 Google reviews tagged “Closet design” · showing 20

CG3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Everything and everyone from initial consultation through install and follow up were professional, friendly, thorough, and timely. Install day was surprisingly quick and the designs Teresa Santos came up with were awesome and fit our needs perfectly. Thanks to everyone for making the process easy and the result beautiful.

Closet designCustom closet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
Whitney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We worked with Anthony, he is the best- thank you Anthony! Highly recommended!

Bedroom designCabinet designCabinet installation+ Responsiveness+ Punctuality+ Quality
Valeri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the second time I have used California Closets to design and install my closet. I love their service and the quality of their products. My closet helps to keep me organized and definitely adds to the property value. I luv it!

Closet designCustom closet design & installationInstallation+ Responsiveness+ Punctuality+ Quality
Margaret1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I cannot recommend ca closets Santa Monica enough— particularly Echo Li. I had been working with the container store and they were terrible (no show to measurements, said they had to coke back and measure in cm because it’s more accurate than inches ?!?!, couldn’t help with electricians or contractors and asked me…

Closet designCloset woodworkingInstallation+ Responsiveness+ Punctuality+ Quality
Melanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience with California Closets was excellent. The designer, Angela B., was super creative, professional, very communicative, and mindful of our budget. She worked with us to customize exactly what we wanted with 3D renderings that showed us what our space could become. The units turned out spectacularly and…

Cabinet designCabinet installationCabinetry & hardware design+ Responsiveness+ Punctuality+ Quality
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jennifer did a great job designing our closets & met our expectations. The installation was completed beautifully. We’re very happy with CA Closets.

Closet designInstallation+ Responsiveness+ Punctuality+ Quality
Cristina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our entire experience with California Closets was amazing! Jennifer Krueger, came to our home, measured and designed everything. We went with a home entertainment & closet setup, which we are so happy about. The crew, Luis Felix and Jorge Jimenez were excellent! They were very professional, and attention to detail…

Cabinet designCabinet installationCabinetry & hardware design+ Responsiveness+ Punctuality+ Quality
CeciliaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

If I could give 10 stars, I would!! First, I need to express how incredible our designer is - Lonna Swenson. It's almost as if she could read my mind. We were on the same wavelength for every aspect of this design - and I'm not easy, always looking and relooking. Lonna was so incredibly professional and patient…

Cabinet designCabinet construction & installationCloset design+ Responsiveness+ Punctuality+ Quality
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone at California Closets was great to work with. Our designer Cari Howe was awesome and the installers were too. Best service ever and really worked well with us to give us everything we wanted. We have the most amazing closet ever!!

Closet design+ Responsiveness+ Punctuality+ Quality
aforssell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent experience with California Closets. Installation started on time, completed a day early, and quality was very high. Would buy from them again without question.

Closet designInstallation+ Punctuality+ Quality+ Professionalism
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

When we found out we were having a second baby, we knew we were going to have to make the most of our apartment’s closet and storage space. We had an awkward reach-in closet that is now so much more user-friendly, especially for our older kid. Everyone who visits our home comments on how great the closet looks and…

Closet designCustom closet design & installation+ Responsiveness+ Punctuality+ Quality
Jack3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As a Construction Management Company we use vendors that consistently provide professional service and outstanding product quality. Which is why we always call Wendy when we have a closet, office space and/or garage that needs done. Wendy and California Closets have consistently delivered to my clients a product and…

Cabinet designCabinetry & hardware designCabinet construction & installation+ Responsiveness+ Quality+ Professionalism
Kate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My designer, Angela Beardon, was great. She was communicative, responsive and very knowledgeable. I would highly recommend California Closets and Angela.

Closet design+ Responsiveness+ Professionalism
Andrew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jenn K. (my designer) did an awesome job with my custom built-in desk and shelves. She was kind, patience, responsive and forthcoming throughout the process. The installation process was a breeze. I would highly recommend CA Closet and Jenn for any project at your home. A++.

Cabinet construction & installationCloset designCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Stacy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cara was fantastic! Very responsive and creative. She designed our master bedroom closet and put in everything we need. She also suggested various finishes, and other ideas to make it even better than we ever dreamed. Most importantly, she was always available via text and very professional during our consultations…

Closet design
CindyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our master bedroom had no original closet, and so we worked with our contractor to build out a walk-in closet space. Once the area was finished, we worked with Olivia from California Closets-Santa Monica to create a 3D design in home with her. She was really helpful with pricing and utilizing the space to create a…

Closet design+ Responsiveness+ Punctuality+ Quality
Brett10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Working with Angela at California Closets could not have been a more creative and professional experience. She has an endless amount problem solving skills and knows her products and the process inside and out. If you work with her you will not be disappointed.

Closet designCustom cabinet design & installation+ Responsiveness+ Quality+ Professionalism
Debbie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I hired Cara to build out 2 of my closets on my new home. Came out perfect. Exactly what I wanted. 2 years later had her come back and do my last closet that wasn't built out. Again great work- From demolition of the previous build out in closets to the installation of the new ones were quick and easy. Great quality. Very professional.

Closet design+ Responsiveness+ Punctuality+ Quality
KarenLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Christian L expertly installed in our Venice home the beautiful closets designed by Jenna from the Santa Monica showroom. Looks terrific! Nice people too! 👍

Cabinet designCabinet construction & installationCloset design+ Responsiveness+ Quality+ Professionalism
Nina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you Mariah for all your help today. Excellent customer service and thank you for resolving my closet design issue.

Closet design+ Responsiveness+ Professionalism

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