Experts Reviews · Company report
California Closets - Santa Monica logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty98−0.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

California Closets - Santa Monica

Downey, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 31 closet designers · 4.9★ from 862 Google reviews

Report card

Percentile vs other closet designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.California Closets - Santa Monica is better than 95% of closet designers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.California Closets - Santa Monica is better than 94% of closet designers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.California Closets - Santa Monica is better than 98% of closet designers.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.California Closets - Santa Monica is better than 100% of closet designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.California Closets - Santa Monica is better than 100% of closet designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.California Closets - Santa Monica is better than 96% of closet designers.A
96

Reviews for your job

Customers hired California Closets - Santa Monica for 8 kinds of job.

California Closets - Santa Monica for custom cabinet design & installation

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Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom cabinet design & installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 16

All 55 Google reviews tagged “Custom cabinet design & installation” · showing 20

Persia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I adore Cara Carrasco, love working with her, she is stylish, professional and knows her stuff! :) 5 star all the way!

Custom cabinet design & installation+ Quality
Whitney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We worked with Anthony, he is the best- thank you Anthony! Highly recommended!

Bedroom designCabinet designCabinet installation+ Responsiveness+ Punctuality+ Quality
shawnnaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Echo has designed three spaces for me and was able to listen to my wants and bring my vision to fruition. Thank you so much.

Cabinet designCustom cabinet design & installationInstallation
Erika4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Echo Li is a talented designer and understood our closet specifications. Plus she is a delightful person to work with. Highly recommend.

Custom cabinet design & installation
Melanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience with California Closets was excellent. The designer, Angela B., was super creative, professional, very communicative, and mindful of our budget. She worked with us to customize exactly what we wanted with 3D renderings that showed us what our space could become. The units turned out spectacularly and…

Cabinet designCabinet installationCabinetry & hardware design+ Responsiveness+ Punctuality+ Quality
Bettye2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The California Closets designer, Jennifer Anderson, was fantastic! She was very thorough and paid close attention to every detail in the design of my closet. She listened to my wants and needs and designed my closet way beyond my expectations. Most importantly, she was a true professional and was very easy to…

Custom cabinet design & installation
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a truly incredible experience working with California Closets while renovating/rebuilding our home. From the initial in-home consult, to our design decisions in the showroom, the process was surprisingly seamless, easy to navigate and fun to bring our dream closets to life. Anthony Sizemore was our point of…

Custom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Jake4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

business is generally harsh post pandemic, with one fantastic exception: yaneka hunter at california closets. most often, in most places, once the work is done, they have moved on to the next client/customer. not here. EVERY time i had a question, problem, concern or comment, yaneka handled it all completely,…

Cabinet designCloset woodworkingCommercial interior design+ Responsiveness+ Professionalism
EllyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Echo Li was great to work with. She spent time discussing my needs and had great ideas. She did not rush me into anything and spent time drawing several options to choose from. She had great suggestions also. Installation went exactly as she told me and was very professional. It was a pleasure working with her! And California Closets.

Custom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Cristina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our entire experience with California Closets was amazing! Jennifer Krueger, came to our home, measured and designed everything. We went with a home entertainment & closet setup, which we are so happy about. The crew, Luis Felix and Jorge Jimenez were excellent! They were very professional, and attention to detail…

Cabinet designCabinet installationCabinetry & hardware design+ Responsiveness+ Punctuality+ Quality
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

California Closets made my closet dreams come true! Teresa Santos was excellent at tailoring my closet to my every need from my sunglasses to my watches, clothes, shoes, and every piece of jewelry! The special features such as the lighting made the world of difference! I will definitely be recommending them to all…

Cabinet designCustom cabinet design & installationInstallation
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

California Closets are an amazing business with exceptional management and talented designers. We've been working with them for years. The team is incredibly professional, friendly, and they are so kind and helpful. I would definitely recommend them to anyone in need of beautiful closets.

Custom cabinet design & installation+ Responsiveness+ Quality+ Professionalism
Jack3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As a Construction Management Company we use vendors that consistently provide professional service and outstanding product quality. Which is why we always call Wendy when we have a closet, office space and/or garage that needs done. Wendy and California Closets have consistently delivered to my clients a product and…

Cabinet designCabinetry & hardware designCabinet construction & installation+ Responsiveness+ Quality+ Professionalism
Andrew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jenn K. (my designer) did an awesome job with my custom built-in desk and shelves. She was kind, patience, responsive and forthcoming throughout the process. The installation process was a breeze. I would highly recommend CA Closet and Jenn for any project at your home. A++.

Cabinet construction & installationCloset designCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Caryn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Installer Jesus Castillo was very professional and tidy. He did a great job!

Custom cabinet design & installation+ Punctuality+ Professionalism
Brett10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Working with Angela at California Closets could not have been a more creative and professional experience. She has an endless amount problem solving skills and knows her products and the process inside and out. If you work with her you will not be disappointed.

Closet designCustom cabinet design & installation+ Responsiveness+ Quality+ Professionalism
KarenLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Christian L expertly installed in our Venice home the beautiful closets designed by Jenna from the Santa Monica showroom. Looks terrific! Nice people too! 👍

Cabinet designCabinet construction & installationCloset design+ Responsiveness+ Quality+ Professionalism
Charlotte1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cara is wonderful. She is professional, honest and efficient. She has a great sense of space and understanding of material palettes and what we were striving for - she knows her product! As a designer I appreciated her collaborative approach, her insight was invaluable! I'm looking forward to working with her in the future.

Custom cabinet design & installation+ Responsiveness+ Punctuality+ Professionalism
Ben7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jesus Castillo is the best installer at California Closets and he deserves a high-paying, high-responsibility position. He saw our installation through to the very end and even came up with solutions to help the design work flawlessly with the room. He brought extras and elevated the entire experience. It was a…

Cabinet designCustom cabinet design & installation+ Responsiveness+ Quality+ Professionalism
Robbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Katharine from California Closets has been an absolute DREAM to work with. She is so thoughtful, patient and designed a stunning custom master closet for me. I am now going back to get my pantry done that’s how great Katharine did designing and the install team did building it. 11/10 would recommend California…

Custom cabinet design & installation+ Responsiveness+ Punctuality+ Quality

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